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Cumberland Kia - Service Center

Cookeville, TN

4.8
937 Reviews

937 Reviews of Cumberland Kia - Service Center

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August 09, 2022

Best service I've received. They even gave me a ride to get my license for a rental when my car was messed up. So thankful! More

by Cdyer0623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie
Aug 25, 2022 -

Cumberland Kia responded

Your marvelous review means a lot to us

August 09, 2022

Always fast and friendly service! Nice and clean waiting area. Love being able to stay dry to drop off and pick up in the pull thru garage!!!! More

by JKJERNIGAN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie
Aug 13, 2022 -

Cumberland Kia responded

We are delighted to hear that your visit to our dealership went so smoothly

August 09, 2022

I purchased my car from Cumberland Kia in 2012. They have always been kind and provided the best customer service. 🙂 More

by ksinclair30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson & Lucas in the Service Dept.
Aug 13, 2022 -

Cumberland Kia responded

Thank you for your positive feedback, we truly appreciate it!

August 09, 2022

The tent shop and the detail shop did outstanding job! I will definitely use them again. I More

by mshousden1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
Aug 13, 2022 -

Cumberland Kia responded

It’s great to know that you had such a wonderful experience when visiting our dealership

August 09, 2022

Great Service. Nice and polite staff. Awesome customer service. Reasonable rates for services performed. Great dealership. More

by VLS2462000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas
Aug 13, 2022 -

Cumberland Kia responded

It’s great to know that you had such a wonderful experience while visiting our dealership

August 09, 2022

The people where helpful and nice . All around great experience. Will be back in the future. More

by ROBROBB03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Green
Aug 13, 2022 -

Cumberland Kia responded

We are grateful for you taking the time to share your experience with us and this audience

August 09, 2022

The dealership is convenient. They take great care of my Sorento quickly and at a great price. More

by KERYJR.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 13, 2022 -

Cumberland Kia responded

Thank you very much for your kind words

August 09, 2022

Everytime I go into Cumberland Kia they are always so helpful with anything that I have going on. Super great customer service they go above and beyond every single time. More

by Kristi Ellis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas, Susie and other names I can’t remember
Aug 13, 2022 -

Cumberland Kia responded

We are grateful for you taking the time to share your experience with us and this audience

August 09, 2022

I have always been well satisfied with the service the service. Don't have to wait long for an appointment. Stay. Staff is always very friendly late. Will continue my service there More

by JOYCEBRANHAM81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Aug 13, 2022 -

Cumberland Kia responded

We appreciate you taking time to leave us a great review

August 09, 2022

I have always been welcomed at this dealership when I take my car for service. Many times I have had questions and they are always eager to answer and explain things. More

by lucyelm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know their names
Aug 25, 2022 -

Cumberland Kia responded

We are grateful for you taking the time to share your experience with us and this audience

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