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Cumberland Kia - Service Center

Cookeville, TN

4.8
937 Reviews

937 Reviews of Cumberland Kia - Service Center

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August 09, 2022

Always courteous and congenial. Efficient with the use of Time Manpower and material. Courteous. Honest. Good Workman. Good business. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department. Mr. Rheab
Aug 13, 2022 -

Cumberland Kia responded

We appreciate you taking time to leave us a great review

August 09, 2022

Nice,friendly, helpful, kind, did just what I needed them to do with no problems More

by dunnstirecenter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel in service
Aug 25, 2022 -

Cumberland Kia responded

We appreciate your time and the extra effort it takes to provide your feedback

August 09, 2022

Consistent excellent customer care at this dealership. I travel an hour to have our family cars serviced here and won’t go anywhere else. More

by FIRSTREALTYCOMPANY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Green and Lucas
Aug 13, 2022 -

Cumberland Kia responded

Thank you so much for the five-star review

August 09, 2022

I can't say enough good things. The are very good at what they do. I have never had any problems with them. They are very nice people to deal with! More

by WEHARBAUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca, Susie Green.
Aug 13, 2022 -

Cumberland Kia responded

We love hearing from our customers, so thank you for leaving us this wonderful feedback

August 09, 2022

Great staff. Fast and friendly service. They go above and beyond what is asked. Thank you. More

by SJARP11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who
Aug 20, 2022 -

Cumberland Kia responded

We appreciate you taking time to leave us a great review

August 09, 2022

Always works us in as quick as possible. Only issue is getting ahold of them . More

by AKKENNELS0107
Recommend Dealer
Yes
Employees Worked With
Braxton Green
Aug 13, 2022 -

Cumberland Kia responded

We appreciate you taking time to leave us a great review

August 09, 2022

Great service. Great customer care. Good response time. Convenient. Good prices. Always very clean. Great More

by CCARP1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas
Aug 25, 2022 -

Cumberland Kia responded

We appreciate you taking the time to leave us a great review

August 09, 2022

Lucas is one of the reasons I bought a second Kia. My salesperson and Lucas made it happen. The service department is clean, staff is helpful, and they are very accommodating. Superb! More

by Chad Montgomery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas, Cody Thomas, Suzie
Aug 13, 2022 -

Cumberland Kia responded

We appreciate the time it took for you to write this review.

August 09, 2022

Great service the people working there r efficient and get the job done quickly and do a great job!! Also the price is very affordable!!😎 More

by scd1411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Aug 13, 2022 -

Cumberland Kia responded

We are grateful for you taking the time to share your experience with us and this audience

August 09, 2022

The staff at this dealership are without question, the best. A special thanks to Susie and Lucas for always being so helpful and answering any questions I may have. More

by VICPENN2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie and Lucas
Aug 13, 2022 -

Cumberland Kia responded

We appreciate the time it took for you to write this review.

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