Back

Cumberland Kia - Service Center

Cookeville, TN

4.8
937 Reviews

937 Reviews of Cumberland Kia - Service Center

Sort by
August 09, 2022

Very friendly. Great service and always done when promised. Service manager and advisors very helpful and keep me informed if there is something else my vehicle nee More

by JUDYGENTRY89
Recommend Dealer
Yes
Employees Worked With
Rebecca
Aug 13, 2022 -

Cumberland Kia responded

Your marvelous review means a lot to us.

August 09, 2022

Very pleased with this dealership and definitely would recommend it to anyone especially Braxton he was great to deal with More

by Glendagail45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton Green
Aug 13, 2022 -

Cumberland Kia responded

Thank you for your positive feedback, we truly appreciate it!

August 09, 2022

Took care of our recalls and made sure to leave us satisfied with the service provided. More

by MDAVIS8892
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca in Service
Aug 13, 2022 -

Cumberland Kia responded

Thank you so much for the five-star review

August 09, 2022

Absolutely great! ! My work was done in a timely manner and kindness was wonderful with all More

by MATTIEDALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Aug 13, 2022 -

Cumberland Kia responded

It’s great to know that you had such a wonderful experience while visiting our dealership

August 09, 2022

Clean, friendly, punctual, helpful, they do very good work. They know me by name when I call for appointments. I appreciate the service they give my vehicle. More

by RROWLAND902
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa
Aug 13, 2022 -

Cumberland Kia responded

Thank you very much for your kind words

August 09, 2022

Helpful and dependable always nice and affordable that is all I have got to say More

by MK.SAPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Aug 13, 2022 -

Cumberland Kia responded

Thank you so much for the posting

August 09, 2022

I am always pleased with the service I get at my Kia dealership. They are friendly and fast. More

by BARBARARICE2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know their name
Aug 13, 2022 -

Cumberland Kia responded

Thank you for your positive feedback, we truly appreciate it!

August 09, 2022

Friendly, nice, very attentive, take good care of my vehicle thus far in our relationship More

by CANTRELL.JAMIE101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy over maintainence, Adam Eldridge
Aug 25, 2022 -

Cumberland Kia responded

Thank you for taking the time to review our dealership

August 09, 2022

In and out quickly for scheduled service with convenient hours to work around my schedule. More

by ERICA1SHRM75
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
Aug 13, 2022 -

Cumberland Kia responded

Thank you so much for the posting

August 09, 2022

The experience at Kia was a pleasant experience well well mannered employees that were respectful to the guess More

by browncedriccj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike (Bart) Bartlet
Aug 13, 2022 -

Cumberland Kia responded

We appreciate you taking the time to leave us a great review!

...
90
...