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937 Reviews of Cumberland Kia - Service Center
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Verified Customer
February 09, 2022
Cumberland KIA IS MAINTAINING A VERY FRIENDLY ATMOSPHERE. They greeted us immediately at the Service Department when we arrived and because we had made an appointment ahead of time we’re greeted by someone w They greeted us immediately at the Service Department when we arrived and because we had made an appointment ahead of time we’re greeted by someone who knew why were there and let us know how long the work would take. They offered us ride if we wanted to do something like eat or shop while we were waiting. Their waiting area was large enough to stay socially distanced More
by GJ Crossvile
Employees Worked With
Rebecca , Adam Eldridge, Scotty Litton
February 02, 2022
Great service, great attitude, beautiful facility !! These folks always go the extra mile for their customers I never take my vehicle anywhere else !! These folks always go the extra mile for their customers I never take my vehicle anywhere else More
by Awsum51
Employees Worked With
Lanny Dunn
December 01, 2021
Everyone is so very nice and pleasant here! They are always very thorough and quick in whatever they’re doing, and the service manager always points out what notes the mechanics have made! I’ve been to always very thorough and quick in whatever they’re doing, and the service manager always points out what notes the mechanics have made! I’ve been to many dealerships over the years and I can honestly say that this Kia dealership beats any other that I have ever been to!! Please keep up the great work! Thanks for all you do!! More
by dianemarshall596
Employees Worked With
Lady service manager (can’t remember her name….Sharon?, Susan? Sorry I don’t remember) She is always fantastic in everything she has done for me and I would rate her at 10 stars if I could!
November 03, 2021
Took my car in because of scraping noise talked to Susie very sweet and helpful. The fixed my car explained everything to me squeezed me in. Excellent service! very sweet and helpful. The fixed my car explained everything to me squeezed me in. Excellent service! More
by jrmcnall
Employees Worked With
Susie
September 14, 2021
I had a wonderful experience at Cumberland Kia today. Lucas in the service dept is the best person I have ever dealt with at a dealership. Everyone was real nice. The dealership was very clean and t Lucas in the service dept is the best person I have ever dealt with at a dealership. Everyone was real nice. The dealership was very clean and tidy. I will return to this dealership. More
by Kubrose1
Employees Worked With
Lucas Reab
September 01, 2021
There service department is terrible. They don’t finish the work and then tell you it’s ready.site manager is not customer friendly. Beware! the work and then tell you it’s ready.site manager is not customer friendly. Beware! More
by Unsatisfied Customer
Employees Worked With
Chris McElderry, Mike (Bart) Bartlet
