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Cumberland Toyota

Cookeville, TN

4.5
2,996 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,996 Reviews of Cumberland Toyota

June 27, 2022

For a $350+ service in a hour an a half you think they could have done something above and beyond.....like wash the wind shield for the new wiper blades or vacuum the front floor mats.....nope More

by doghair555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Aug 18, 2022 -

Cumberland Toyota responded

Thank you for your review of Cumberland Toyota. We're sorry to hear that you feel we could have done something above and beyond, like wash the windshield or vacuum the front floor mats. Our team strives to provide our guests with a great experience each time they visit our dealership, and we apologize if we fell short on this visit. Thank you again for your feedback and we hope you'll give us another chance in the future.

May 03, 2022

Just purchased my 2nd Car from Cumberland Toyota. Venessa was very helpful and knowledgeable about everything! She has went above and beyond for my family and I. By far the best dealership and salesp More

by Colemassey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Venessa Neal
May 01, 2022

Vanessa is awesome! Thank you so much for your patience and time in finding our new car! Always an excellent experience at Cumberland Toyota! And of course shout out More

by Crwebb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Corner, Venessa Neal
April 30, 2022

I had the best experience during the purchase of my new car! I worked with Christy Herd from start to finish and it was a pleasure. She was knowledgeable and great at answering every question I had. I woul More

by tbopjones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Herd
April 29, 2022

It was a pleasure working with Christy Herd. Very professional and courteous and an excellent experience. Great atmosphere at Cumberland! More

by Deason7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christy Herd
March 30, 2022

If you re looking for a car, would recommend this dealership. Cody Thomas was our salesperson and he was excellent! Very professional and honest! Very happy with our purchase!! More

by CrismanGK
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cody Thomas
March 28, 2022

Christy was very helpful in my search for a new vehicle. I hope to use her services again. Ronnie was also helpful in describing the features of the vehicle. More

by Crossm753
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Bean, Christy Herd
March 22, 2022

we transported Toyota Tundra for Cumberland Toyota, but they didn't pay us 1700$ for transportation. Gave us wrong vehicle to transport and want to blame it on us. Do not work with these scammers! More

by uzbexpress.us
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ronnie Bean, Christy Herd
March 07, 2022

Venessa and Brandon were awesome! !! This is by far the best experience I have had purchasing a car. They were very easy to reach and have questions answered quickly. Definitely would More

by austin21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Wacker, Venessa Neal
Mar 11, 2022 -

Cumberland Toyota responded

We're so grateful to have such wonderful customers like yourself. Your support means the world to us, we wish you many safe driving miles!

March 05, 2022

I passed several Toyota dealerships to find Cumberland Toyota. Roughly 100 miles one way. If buying another. Even if gas goes to $50.00 a gallon. Would still be worth the trip. A+ More

by millhollandbj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberta Love, David Gist
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