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Cumberland Toyota

Cookeville, TN

4.5
2,996 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,996 Reviews of Cumberland Toyota

March 31, 2018

Great selection. Personable, knowledgeable staff. Great service. Our sales representative, John Fielden, made us feel comfortable and informed when introducing different vehicle options for our needs. More

by 4Runner Family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Apr 17, 2018 -

Cumberland Toyota responded

Thank you for the awesome Review! We appreciate your business. Contact us if we need to assist you with anything!

March 29, 2018

Cumberland Toyota salesman, Josh Lawson review Cumberland Toyota salesman, Josh Lawson, made it an excellent buying experience for our new Tundra by using his excellent knowledge of the product and More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Apr 17, 2018 -

Cumberland Toyota responded

Thank you for the 5-star review! We are glad to hear that you had a pleasant buying experience at our dealership. We strive to provide excellent customer service, transparency and a stress free environment for all of our patrons. Thank you again for such a thoughtful review, and we look forward to doing business with you again in the future.

March 29, 2018

Josh Lawson was very helpful in our buying a new vehicle. We purchased a Toyota Highlander and Josh Lawson made our buying experience so much easier than we thought it would be. Josh was very courteous and ma More

by pat, wayne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Cody Thomas, Josh Lawson, Cody Thomas
Apr 17, 2018 -

Cumberland Toyota responded

Thank you for this kind review and Congratulations on your new Highlander! We are so pleased to hear you had a positive experience working with Josh and Cody! Please give us a call if there is anything we can assist you with.

March 28, 2018

New Rav 4 purchase Josh Lawson was very helpful in showing me a Rav 4 equipped like I wanted. Josh also showed me the different settings for the vehicle. and was very More

by Papa
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Apr 17, 2018 -

Cumberland Toyota responded

Thank You for the 5 star review! Josh is a great guy to work with, certainly patient! Congratulations on the new Rav, how exciting! We look forward to seeing you around for routine maintenance. Welcome to the Cumberland family!

March 27, 2018

Excellent service/great customer service Josh Lawson is an excellent sales rep. Met all of my service and purchase needs. Great service after the sale. Went above and beyond to make sure I More

by Jeep1476
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Apr 17, 2018 -

Cumberland Toyota responded

Thank you for taking the time to review our dealership! We are happy to hear the Josh was able to help out. Welcome to the Cumberland Family

March 27, 2018

Josh Lawson I had the best car buying experience I have ever had yesterday at Cumberland Toyota. Josh Lawson is an excellent salesman........very courteous, kind More

by Dedebe
Recommend Dealer
Yes
Employees Worked With
There were 2 others who helped set up my navigation system., Josh Lawson, Wayne Chaffin
Apr 17, 2018 -

Cumberland Toyota responded

Thank you for sharing your visit to our dealership with us. It's always great to hear from our customers when they have an excellent experience at our dealership, and we're proud to know that Josh and the team were able to provide this for you. Thank you for choosing Cumberland Toyota

March 27, 2018

Purchase of a Toyota Sienna I went in to drive a Toyota Sienna van and had called Josh Lawson ahead of time to let him know I was coming by. He programmed the van before I drove More

by Patricia Young
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Cody Thomas
Apr 17, 2018 -

Cumberland Toyota responded

Thank you for taking the time to share your experience with us online! I'm happy to hear that you enjoyed your experience with our team. Congrats on the new vehicle, we look forward to seeing you again!

March 18, 2018

Very good Very nice experience, very professional ,answered all my questions, Phillip even stayed after the store closed and helped me with all the features in More

by Camry guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Phillip Re
Mar 26, 2018 -

Cumberland Toyota responded

Everyone at Cumberland Toyota is very happy to hear you had such a great experience with Josh and Phillip! We appriecate your business and we hope you enjoy your new Camry!!

March 08, 2018

Unbelievable service and quality ! Once again John Fielding has went out of his way to put me into another quality Toyota vehicle . Dealing with John is always a amazing experience , hi More

by Jeremy Ryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Mar 09, 2018 -

Cumberland Toyota responded

Thank you so much for taking the time to write this positive review. We always strive to provide the utmost in quality and customer satisfaction. It is wonderful to hear that John made it work for you and found the perfect vehicle that fits your needs. We would love to work with you again in the future. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers.

March 08, 2018

Excellent Service every time I’ve dealt with Josh Lawson at Toyota for about 6 years now, and he is great to work with. He listens to you and does the best he possibly can to get More

by mellynoelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Mar 09, 2018 -

Cumberland Toyota responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have a wonderful experience and it is very pleasing know that Josh showed you the things we strive to deliver. We will share your comments with our team and congratulations on your new purchase. Should you have other car-related concerns, feel free to drop by anytime.

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