Back

Cumberland Toyota

Cookeville, TN

4.5
2,996 Reviews

1540 Interstate Dr

Cookeville, TN

38501

Directions

By Type

2,996 Reviews of Cumberland Toyota

February 15, 2018

Best experience buying a Toyota Tacoma! Words cannot express how thankful I am for this dealership! Fred Riddle is a wonderful salesman and they worked with me to make sure I was satisfied w More

by Shanpack21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Riddle, Wayne Chaffin
Feb 16, 2018 -

Cumberland Toyota responded

It's great to hear that your visit with us earned a 5-star rating! We couldn't ask nicer comments and we thank you for taking the time to share it! If you have any questions Feel Free to contact me any time at

February 13, 2018

EXCELLENT! Ronnie was exceptionally wonderful with my car buying needs. He knew exactly what I was looking for once I explained to him what I needed in a new veh More

by CHEALSEA TOTH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Bean
Feb 15, 2018 -

Cumberland Toyota responded

It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend for friends and family as well. We couldn't ask nicer comments and we thank you for taking the time to share it!

February 10, 2018

Best salesman ever! Excellent experience at Cumberland Toyota. Josh Lawson goes above and beyond to assure that his customers have the best car purchasing experience avai More

by 2018CamryXLE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Feb 10, 2018 -

Cumberland Toyota responded

Thank you for sharing your experience at Cumberland Toyota with us! We’re thrilled to know our team could provide you with great customer service while purchasing your new vehicles. Please let us know if we can further assist with your new purchase. We look forward to see you again!

February 10, 2018

Toyota Corolla I had a great experience. I loved the place and the employees were super helpful and nice. My new Corolla is perfect. I would recommend this place. More

by Laurakate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden, Wayne Chaffin
Feb 10, 2018 -

Cumberland Toyota responded

Thank you for sharing your experience with us! We’re so glad that our team was able to provide you with great customer service. Please don’t hesitate to let us know if we can further assist with your new purchase in any way. Enjoy the new set of wheels!

February 09, 2018

Great experience It was my first time buying a car. I came in with anxiety, having done my research beforehand. I was thankful to have Josh to explain the ins and outs More

by ashleibain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Feb 10, 2018 -

Cumberland Toyota responded

Thank You for the 5 star review! Joshis a great guy to work with, certainly entertaining! Congratulations on the new purchase, how exciting! We look forward to seeing you around for routine maintenance. Welcome to the Cumberland family!

February 08, 2018

Great experience! Ronnie Bean helped make my purchase low stress. He was very accommodating to my needs and worked with me to get the vehicle I wanted. More

by HR
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ronnie Bean
Feb 09, 2018 -

Cumberland Toyota responded

Thanks for taking the time to write this review. We appreciate your feedback and enjoying hearing that you had a great experience at our dealership. If you have any questions, please call me any time at 931-520-4128. Hope you're enjoying your new vehicle. Thanks again for choosing Cumberland Toyota

February 07, 2018

Best experience ever I had the best experience at Cumberland Toyota today. John Fielden is the best to work with. He is very friendly and kind. John is the best person to More

by tristan06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Feb 09, 2018 -

Cumberland Toyota responded

Thanks so much for this great review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it's important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we're happy to hear that you agree! On behalf of your Friends here at Cumberland Toyota.

February 05, 2018

RAV4 purchase Brittany was great at helping my mom find the right RAV4. Everything went so smooth. Thanks so much for all your help. Plan to be back for another o More

by Cdl59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Ruanto
Feb 09, 2018 -

Cumberland Toyota responded

It was a pleasure to read about your buying experience working with Brittany. Congratulations on your new purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future!

February 03, 2018

New car Bought a new car I have bought cars off Fred since I was about 16 years old love his service will buy more cars off him More

by Ecoatbud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Riddle
Feb 09, 2018 -

Cumberland Toyota responded

Congratulations on your new Toyota. We are very happy that we were given the opportunity to provide you and your family the level of customer service that you deserve. Thank you for sharing your wonderful experience with Cumberland Toyota.

January 30, 2018

Excellent Experience I came in, after doing some research, to buy a new Toyota 4Runner. Cody was great and was able to answer most questions about the vehicle on the spot. More

by StarNurse93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Bean, Cody Thomas
Jan 31, 2018 -

Cumberland Toyota responded

Thank you for leaving this glowing review. We appreciate your recommendation and we are happy to hear that we were able to meet your needs. At Cumberland Toyota, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car-buying experience as easy and stress-free as possible for all of our customers. Please feel free to call or stop by if there is anything else we can do to help you with regard to your vehicle.

...
173
...