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Cumberland Toyota

Cookeville, TN

4.5
2,996 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,996 Reviews of Cumberland Toyota

February 09, 2017

happy owner of a new Tacoma I would highly recommend John and Kirby if you looking for a new toyota. I wanted a very specific build on a new Tacoma and they were happy to find o More

by ziska83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden, Kirby Beverly
Feb 28, 2017 -

Cumberland Toyota responded

We appreciate your business and we encourage you to FOLLOW us on Twitter and LIKE us on Facebook for exclusive service deals.

February 09, 2017

Easy and quick! John was very helpful he was working with another customer but was still trying to make me happy. The car I wanted was not on the lot but he found exa More

by Rachel Huddleston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden, Wayne Chaffin
Feb 28, 2017 -

Cumberland Toyota responded

We appreciate you taking time to leave us a great review! We are pleased to know that we did a great job in assisting you in your purchase. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care.

February 08, 2017

Excellent We totally enjoyed our buying experience at Cumberland. The salesman was tremendously helpful and honest and upfront. We got the vehicle we wanted and More

by Li Green
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Odell Braswell
Feb 28, 2017 -

Cumberland Toyota responded

Thank you so much for this fantastic review! Odell is a great person to work with. We pride ourselves on providing excellent service in every transaction. Thank You for the recommendations as well! Welcome to the Cumberland family.

February 06, 2017

I left the lot Very Satisfied Every one was very helpful and very kind . They answered all the questions that I had . Thank you soo much for all your help :) I love my new Toyota C More

by Carolyn Reynolds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Kirby Beverly
Feb 28, 2017 -

Cumberland Toyota responded

We are so thankful that you enjoyed our staff while purchasing your vehicle with us. We aim high when it comes to customer satisfaction, and by the sounds of it we hit our target. Thank you so much for sharing your experience with us.

February 03, 2017

Buying a car the way it should be! My wife and I were trying to "sneak" into Cumberland Toyota to look at the different Prius models. Targeting lunchtime as the best possible period to More

by Helodrvr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Hall, Josh Lawson, Matt Thomsen, Wayne Chaffin, Philip Re
Feb 28, 2017 -

Cumberland Toyota responded

Thank you again for leaving feedback about your experience here at Cumberland Toyota. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions!

January 28, 2017

Amazing dealership of incredible people I love Cumberland Auto. We are repeat customers and we will continue to buy here. Working with John Fieldon is a great experience. He is very knowledg More

by Chrishoward85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Hall, John Fielden, Wayne Chaffin
Feb 28, 2017 -

Cumberland Toyota responded

We appreciate you taking time to leave us a great review! We are pleased to know that we did a great job in assisting you in your purchase. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care.

January 21, 2017

First car We just came to see about the options we had as firsttime buyers from a dealership. John came to us very polite very professional and very knowledgabl More

by Stangfan96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Feb 28, 2017 -

Cumberland Toyota responded

Thank you for taking the time to leave us a positive and thoughtful review. We love to hear back from our customers. Our team does a wonderful job at making sure all of the customer’s needs are met and we can see that with your over all experience. If you have any other questions or comments, please let us know how we could help! We hope to see you in the near future.

January 21, 2017

Very pleasant experience. I usually dread the car buying experience but everyone we dealt with was pleasant and helpful.It was raining and we were not going to buy, just narrow More

by Rdh1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Feb 28, 2017 -

Cumberland Toyota responded

Thank you for posting this kind review. We are so happy to hear you enjoyed your experience at Cumberland Toyota. Please call us if you have any questions or concerns. We hope you are enjoying your new ride!

January 16, 2017

Very positive experience! We stopped first at Cumberland Toyota and asked for John Fielden after a friend recommended him to us. John took the time to show us around even thoug More

by Jvarnado22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Feb 28, 2017 -

Cumberland Toyota responded

Thanks for taking the time to write this review. We appreciate your feedback and enjoying hearing that you had a great experience at our dealership. If you have any questions, please call me any time at 931-520-4128. Hope you're enjoying your new vehicle. Thanks again for choosing Cumberland Toyota

January 13, 2017

Yay!!! This was the best time I have ever had buying a car!!! John Fielden was so professional and he cared about all my needs. I would highly recommend ever More

by Happy6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Feb 28, 2017 -

Cumberland Toyota responded

Congratulations on your new Toyota. We are very happy that we were given the opportunity to provide you and your family the level of customer service that you deserve. Thank you for sharing your wonderful experience with Cumberland Toyota

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