
Cumberland Toyota
Cookeville, TN
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2,996 Reviews of Cumberland Toyota
happy owner of a new Tacoma I would highly recommend John and Kirby if you looking for a new toyota. I wanted a very specific build on a new Tacoma and they were happy to find o I would highly recommend John and Kirby if you looking for a new toyota. I wanted a very specific build on a new Tacoma and they were happy to find one for me. Neither of them were pushy to sell me something on the lot. More
Easy and quick! John was very helpful he was working with another customer but was still trying to make me happy. The car I wanted was not on the lot but he found exa John was very helpful he was working with another customer but was still trying to make me happy. The car I wanted was not on the lot but he found exactly what I wanted. Price and all! Great experience! More
Excellent We totally enjoyed our buying experience at Cumberland. The salesman was tremendously helpful and honest and upfront. We got the vehicle we wanted and We totally enjoyed our buying experience at Cumberland. The salesman was tremendously helpful and honest and upfront. We got the vehicle we wanted and are very pleased. We couldn't have asked for a better place to get a new vehicle. Li and Floyd Green More
I left the lot Very Satisfied Every one was very helpful and very kind . They answered all the questions that I had . Thank you soo much for all your help :) I love my new Toyota C Every one was very helpful and very kind . They answered all the questions that I had . Thank you soo much for all your help :) I love my new Toyota Corolla More
Buying a car the way it should be! My wife and I were trying to "sneak" into Cumberland Toyota to look at the different Prius models. Targeting lunchtime as the best possible period to My wife and I were trying to "sneak" into Cumberland Toyota to look at the different Prius models. Targeting lunchtime as the best possible period to be salesman free, we went in and sat in a new Prius on the showroom floor. We were both a little confused and overwhelmed with the number of Prius models as well as the levels of trim. Looking dazed, we saw Brandon Hall walking in our direction. He introduced himself, told us a little about the Prius we were in, then gave us the name of the Prius Product Specialist, and showed us where all the vehicles they currently had in stock were parked. Then he told us he was the new car sales manager and that he had no "salesmen." I have Product Specialist on salary to answer your questions. When you decide what you want, you tell us. Feeling brave, we went out to the "Prius" lot and sat in every model and every level of trim until we found exactly what we wanted. We came back a few days later and went for a test drive with Philip Re, who showed us all the nuances of the Prius in short order. We then went to Josh Lawson to work out the details of our trade-in and purchase. Brandon Hall and Matt Thomsen both made sure that we were able to get the car we wanted (which had to be brought in from another dealership,) at a price that was extremely competitive. Then Wayne Chaffin walked us through the purchase and finance. We were able to pickup our new Prius Four the next day. Even with some small challenges, Josh and Wayne managed to smooth out any difficulties and help us into a new Toyota. Philip took me through the delivery, making sure the new Prius was exactly what we wanted and expected. The whole process was as quick as I think it could have been and truly pleasant. Even several days later when I came back to the dealership to pick some accessories, Brandon, Josh, and Philip called me by name and asked my impressions of our new car. I have to say that this has been the best car buying experience I have ever had. Being 66 years old, there have been many. Cumberland Toyota's staff has certainly impressed me with their earnestness and attention to detail. More
Amazing dealership of incredible people I love Cumberland Auto. We are repeat customers and we will continue to buy here. Working with John Fieldon is a great experience. He is very knowledg I love Cumberland Auto. We are repeat customers and we will continue to buy here. Working with John Fieldon is a great experience. He is very knowledgeable and quick to help. I would recommend Cumberland and John to anyone! More
First car We just came to see about the options we had as firsttime buyers from a dealership. John came to us very polite very professional and very knowledgabl We just came to see about the options we had as firsttime buyers from a dealership. John came to us very polite very professional and very knowledgable. I recomend any one to come to him. More
Very pleasant experience. I usually dread the car buying experience but everyone we dealt with was pleasant and helpful.It was raining and we were not going to buy, just narrow I usually dread the car buying experience but everyone we dealt with was pleasant and helpful.It was raining and we were not going to buy, just narrow our choice of a vehicle. John was more than helpful. He let us take a RAV4 for a test drive. After driving another brand the day before we knew the Toyota was just what we wanted. He was patient even though we had to go 40 miles back home to get some documents. Drove off with the Toyota and are very happy with the vehicle and the deal. More
Very positive experience! We stopped first at Cumberland Toyota and asked for John Fielden after a friend recommended him to us. John took the time to show us around even thoug We stopped first at Cumberland Toyota and asked for John Fielden after a friend recommended him to us. John took the time to show us around even though we explained that we were just looking that day. He never pressured us and let us make our own decisions. Since that was our first stop we decided to shop around some more. However nothing else compared to the quality of the used vehicles at Cumberland Toyota or the helpfulness of John Fielden. He made us feel comfortable and was very straight forward. Won't hesitate to shop with Cumberland Toyota again. More
Yay!!! This was the best time I have ever had buying a car!!! John Fielden was so professional and he cared about all my needs. I would highly recommend ever This was the best time I have ever had buying a car!!! John Fielden was so professional and he cared about all my needs. I would highly recommend everyone to go see Hohn when you want a new car. More