
Cumberland Toyota
Cookeville, TN
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2,996 Reviews of Cumberland Toyota
Super easy and very upfront! Was looking for a Tundra on a Sat evening, and stopped by Cumberland Toyota after hours. It was close to 7:30 me and my wife had got done eating and Was looking for a Tundra on a Sat evening, and stopped by Cumberland Toyota after hours. It was close to 7:30 me and my wife had got done eating and pulled in. Looking at the truck when John Fielden came out. He asked what did I need and I told him and he said he could do it, even when he should have been home. John did everything we asked and much more, will definitely do business with him again. More
2017 Corolla Purchase My experience of purchasing a new car from Cumberland Toyota was incredible. I would HIGHLY recommend this dealer to ANYONE. Kirby Beverly was an extr My experience of purchasing a new car from Cumberland Toyota was incredible. I would HIGHLY recommend this dealer to ANYONE. Kirby Beverly was an extremely friendly, professional, as well as knowledgeable employee as to what every Toyota product on the lot had to offer, making it easy for me to see what I want/needed in a car purchase. I had question after question, and he never failed to give me an answer for complete clarity. He was not pushy whatsoever in rushing me to make a purchase, only reassuring to take my time on deciding on what was best for me. Actually purchasing the car was a breeze. Cumberland Toyota didn't have the Corolla SE in black like I desired on their lot. No problem, Josh Lawson found the EXACT car I wanted in black within a matter of minutes, arriving a few short days later. He was able to keep my payments in the range I needed them to be, while giving me the car I wanted. It has been less than a week later and I'm already wanting to pay this one off to come see them again! Absolute BEST company around the area to work with if you're thinking of making a car purchase from a great group of people willing to help you out! More
Ease if owning a Toyota. The entire staff is and Josh Lawson is the one we work with the most. He makes buying a car a pleasure not like a visit to the dentist. No "high power The entire staff is and Josh Lawson is the one we work with the most. He makes buying a car a pleasure not like a visit to the dentist. No "high power" sales gimmicks just the facts. He listens to your wants and gives you the information you ask for during our visits. He is friendly and available even after the sale. Best sales person we have worked with. This is our second car purchased at Cumberland Toyota. More
A satisfying relationship This is the fourth Toyota I have either leased or purchased at Cumberland Toyota. I have dealt with Josh Lawson on 3 of these occasions. This is the fourth Toyota I have either leased or purchased at Cumberland Toyota. I have dealt with Josh Lawson on 3 of these occasions. More
Easy peasie We stopped on our way to another dealer - just to look. There was no pressure, just helpful informed staff. Mallory took us for a test drive and intro We stopped on our way to another dealer - just to look. There was no pressure, just helpful informed staff. Mallory took us for a test drive and introduced us to Josh. Talking to Josh was like talking to a friend. He answered all our questions and offered us a test drive of another model. The comparison did the trick. We were going to wait a few days, left, stopped at another dealer and realized the Highlander was far better than our original choice. Went back to see Josh and made our purchase. More
My first new car I went to buy my first new car and was immediately helped by John Fielden. I was a bit nervous since I've never car shopped before. John broke down al I went to buy my first new car and was immediately helped by John Fielden. I was a bit nervous since I've never car shopped before. John broke down all the options and made the process simple and fast. I am loving my new car and have received compliments from friends about my choice! I will recommend Cumberland Toyota and John to anyone needing a car or truck. More
Great deal A friend told me that I should come see John Fielden when I was ready to get a new car, so I did and it was by far the best experience I have ever had A friend told me that I should come see John Fielden when I was ready to get a new car, so I did and it was by far the best experience I have ever had at a car dealership. I would highly recommend anyone to go see John. More
Painless We had what we wanted in mind, vehicle and loan specifics. They worked with us until we were happy. Patient with children and accommodating to my busy We had what we wanted in mind, vehicle and loan specifics. They worked with us until we were happy. Patient with children and accommodating to my busy schedule. Glad I bought a high quality vehicle and they even set up my Toyota to call them when service is available on my Blue Tooth. Such a life saver! More
Great employees with a personal touch All of the employees, from sales persons to finance people were friendly and knowledgeable. They worked hard to get us through the process of purchasi All of the employees, from sales persons to finance people were friendly and knowledgeable. They worked hard to get us through the process of purchasing a car. All were quite capable and could answer any questions. Strongly recommend this dealership. More
Friendly and professional service Have been driving toyatos for nearly 25 years and have used the same dealership. I have been very pleased will my service and the employees that have Have been driving toyatos for nearly 25 years and have used the same dealership. I have been very pleased will my service and the employees that have helped me. More