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Cumberland Toyota
Cookeville, TN
2,996 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,996 Reviews of Cumberland Toyota
August 01, 2016
2nd car this is my 2nd car from this dealership!and my 2nd car from david!great experience and he went out of his way to find us the right car in this devasta this is my 2nd car from this dealership!and my 2nd car from david!great experience and he went out of his way to find us the right car in this devastating heat! we were very happy with our purchase!! More
by fbeard
Employees Worked With
David Gist
July 30, 2016
2016 Toyota Tacoma I love my new truck and John Fielden was of great help to get the exact one I had my eyes on! Thanks for everything! I love my new truck and John Fielden was of great help to get the exact one I had my eyes on! Thanks for everything! More
by JonFerguson24
Employees Worked With
John Fielden
July 29, 2016
Amazing experience from the nicest sales person i ever met. Let me just say in my adult life I have purchased several cars from Cumberland Toyota, some new and some used. My Family, spouse and kids and parents Let me just say in my adult life I have purchased several cars from Cumberland Toyota, some new and some used. My Family, spouse and kids and parents love the Toyota brand for its excellence. My last buying experience in 2013, left a rather sour taste and totally helped make the decision to never return to purchase from Cumberland Toyota in Cookeville. When recently deciding to purchase a new car, either a Camry or Corolla, my husband and I decided to stop at the lot on a Saturday night after closing to just pick out what I wanted before we would then go to Nashville to Rivergate or Beaman to make my purchase. John Fielden was leaving the dealership after closing and asked could he help us and I said no we are just looking and he said OK ill be inside for a few more minutes if I can assist you. Wow, no pressure at all just kindness. In about 15 minutes he came back out and said " Guys if you have any questions I can answer," So I asked and he spend 20 minutes with us after hours and was the nicest guy. I came back on Monday and drove one and then purchased on Tuesday. John was the reason. It was the best buying experience I had ever had. I still haven't forgot about my last experience but now I can at least put my faith back a place I once loved dealing with once again. I Love my new car and John is the best. Thanks for knowing what an asset he is to your Dealership. Kimberly Bailey More
by Randy & Kim Bailey
Employees Worked With
John Fielden
July 29, 2016
Awesome Experience Josh Lawson is made this experience a one of a kind! He is so helpful and knowledgeable! Great experience! Love my new 4 runner! Would definitely reco Josh Lawson is made this experience a one of a kind! He is so helpful and knowledgeable! Great experience! Love my new 4 runner! Would definitely recommend this dealership and Josh Lawson! More
by Amberj
Employees Worked With
Josh Lawson
July 29, 2016
The best experience in purchasing a vehicle. We have purchased new vehicles before one from this dealership and some from others. From all the cars purchased this was most pleasant and easiest t We have purchased new vehicles before one from this dealership and some from others. From all the cars purchased this was most pleasant and easiest transaction ever. Brandon Davidson was great to deal with and will be the person I will go to for our next purchase of a Toyota. More
by Jeremy J
Employees Worked With
Brandon Davidson
July 27, 2016
Amazing! Philip Re was the best we have worked with ever! It was hard to give up my Lexus even though it was older! Philip Re was so very knowledgeable and spent so much time with us explaining the Avalon fe It was hard to give up my Lexus even though it was older! Philip Re was so very knowledgeable and spent so much time with us explaining the Avalon features. I was still skeptical until the day our car came in and then I knew that all the information he gave me was exactly what I needed! We love our new car and appreciate all the financial specialists we worked with! Everything is perfect! Thanks Lannie for having such a great team! More
by bssmith70-
Employees Worked With
Josh Lawson, Wayne Chaffin, Philip Re
July 26, 2016
Fast and Easy I came in to look at a used car for my daughter with the help of Mr. Morgan we where able to find the car she loves and after driving 4 cars Mr. Morga I came in to look at a used car for my daughter with the help of Mr. Morgan we where able to find the car she loves and after driving 4 cars Mr. Morgan gave us a great deal on car we bought More
by Optima girl
Employees Worked With
Andy, Dennis Morgan
July 23, 2016
service I enjoyed my visit at Cumberland Toyota Seth in the service department was awesome very friendly, professional and helpful I would recommend this deal I enjoyed my visit at Cumberland Toyota Seth in the service department was awesome very friendly, professional and helpful I would recommend this dealer ship to anyone More
by cliff123
Employees Worked With
Seth
July 23, 2016
A pleasant buying experience I would highly recommend this dealership. Paul Dean was my salesman and he did a fantastic job he was knowledgeable and very fun. We have an 11 month I would highly recommend this dealership. Paul Dean was my salesman and he did a fantastic job he was knowledgeable and very fun. We have an 11 month old son who through the whole began to get fussy and Paul and the whole staff were very accommodating. The finance team was also great and efficient. Great buying experience. More
by Zkqualls
Employees Worked With
Paul Dean
July 23, 2016
Efficient and an excellent mechanic serviced my car My only concern is the evaluation sheet Cumberland Toyota kept with the assurance that I would get a copy in the mail. To date I have gotten zippo. My only concern is the evaluation sheet Cumberland Toyota kept with the assurance that I would get a copy in the mail. To date I have gotten zippo. May I have a copy of that evaluation sheet on what the status of my vehicle is? Thank you More
by frank
Employees Worked With
Tony Speck, Mechanic (Five Stars), Gary Looper
