Cumberland Toyota

John Fielden I just want to say I have never had a better experience buying a car then I did when I bought from john Fielden. (Twice!) He was most helpful in every I just want to say I have never had a better experience buying a car then I did when I bought from john Fielden. (Twice!) He was most helpful in every way possible. Not just during the time I was looking for the perfect van but after also. I couldn't figure out how to get my music from my phone to come thru my Bluetooth and what did he do? He met me where I was at, on his time off, and got my problem fixed! Now that's what u call service! I have bought many cars and I have never had a sales person like him. I will never buy from anyone else as long as he continues to be a car salesman. He is by far the best! I've told my family and my friends about him and they now use him too! The best! More

Awesome and painless Brandon was a good listener, with a great smile. He went above and beyond to keep me informed on what was available in my price range. He was pleasant Brandon was a good listener, with a great smile. He went above and beyond to keep me informed on what was available in my price range. He was pleasantly patient with my temporary indecision. He made sure I was physically comfortable, providing water and shade outside and comfort indoors. He made sure I was psychologically and emotionally comfortable reassuring me, and allowing me to take my time as this was a big decision. When I left with my new vehicle I knew I made the right decision. I am happy with my Jeep Cherokee Latitude and Brandon made the process Awesome and Painless. More

Good People I have purchased three new vehicles at Cumberland Toyota. I really like the sales staff, especially John Fielden. He was so helpful and continues to I have purchased three new vehicles at Cumberland Toyota. I really like the sales staff, especially John Fielden. He was so helpful and continues to be! Thanks! More

My sales person was a huge influence in my buying when I did I appreciate sales people such as Travis who go out of their way before and after the sale..A+++++ His letting me have time with the vehicle before t I appreciate sales people such as Travis who go out of their way before and after the sale..A+++++ His letting me have time with the vehicle before the sale was a big part of my decision More

Great Experience I went to Cumberland Toyota looking to lease a new vehicle. John Fielden helped me find the right vehicle, with the right options, terms, and figures. I went to Cumberland Toyota looking to lease a new vehicle. John Fielden helped me find the right vehicle, with the right options, terms, and figures. He spent quite a bit of time with me showing me all of the features and how to properly operate them. John was extremely helpful and patient during the entire transaction. He continues to take care of all of my servicing appointments since the transaction. I couldn't imagine using anyone else for my automotive needs! More

Excellent Salesman and Customer Service I have bought several vehicles from Cumberland Toyota which with all of those I have only dealt with one salesman the entire time which was "Ryan Corn I have bought several vehicles from Cumberland Toyota which with all of those I have only dealt with one salesman the entire time which was "Ryan Corner". Ryan has bent over backwards to help us get the vehicles that we want and at a price we can afford. Ryan has excellent customer service skills and is willing to help anyone that he can. Ryan don't pressure you into something that you don't want. Ryan goes out of his way to find a vehicle that you want if he don't have it on the lot. I have even sent customers to Ryan due to how well he treats his customers. If I go to purchase another vehicle it will be with Ryan Corner. Ryan has a great heart and wants to help anybody. Ryan also will follow up with you to make sure everything is still going good with the vehicle and that your are still satisfied. I recommend that if you are wanting to purchase another vehicle to go see Ryan Corner at Cumberland Toyota cause I think you will be glad you did, and really like his customer service skills. Ryan Corner is very professional salesman. I can never say that I have been done wrong by Ryan Corner or Cumberland Toyota. More

Fast, courteous, and very knowledgeable of products I have purchased 2 brand new vehicles from John. He was very knowledgeable of the vehicles, helped me with my selection and even went to extreme meas I have purchased 2 brand new vehicles from John. He was very knowledgeable of the vehicles, helped me with my selection and even went to extreme measures to get the color of the Highlander I wanted. He was very honest and courteous. Excellent salesman. He is the reason I went back for the second Toyota. I wish all car salesmen were like him!!!! More

Very professional and personable!! Was visiting the dealership with my mother in law who was purchasing a new car and John Fielden found ME the car I wanted too (even though I wasn't lo Was visiting the dealership with my mother in law who was purchasing a new car and John Fielden found ME the car I wanted too (even though I wasn't looking to buy one!), so we both left with one!!! He is so good and still checks in with me from time to time to make sure I'm still satisfied!! He will be who I purchase my next new car from too! More

Purchased 2014 Camry Hybrid Josh treated us very well and gave us a good deal for a new Camry Hybrid. A pleasant experience. We will return for service and future purchases. Josh treated us very well and gave us a good deal for a new Camry Hybrid. A pleasant experience. We will return for service and future purchases. More

Genuine Quality Products with Personal Relations at its Best I moved to town to take a new job. My new job involves traveling and being punctual. So my need for a reliable mode of transportation and a service I moved to town to take a new job. My new job involves traveling and being punctual. So my need for a reliable mode of transportation and a service department that treated my time as valuable as theirs; was on top of my priority list. I'm glad I found Cumberland Toyota! Salesman John Felden and the Cumberland Toyota Service Department met my needs to the fullest expectations. Anytime I have service needs (oil change, tire rotations, interior detailing, etc.) or questions about new models, I call the team at Cumberland Toyota in Cookeville, TN. More