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Cumberland Toyota

Cookeville, TN

4.6
2,980 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,980 Reviews of Cumberland Toyota

August 18, 2014

Salesman John Fielden is more than a salesman. He continues to help when problems come up. I feel I can call John day or night to ask for assistant with anyth More

by Barrociere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden , John Fielden
Aug 29, 2014 -

Cumberland Toyota responded

Congratulations on your new purchase. I hope you are continuing to enjoy your new car. It is wonderful to know that you feel confident in your decision to choose us as your dealer. Should you have concerns regarding your vehicle, please let us know. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Ryan Corner E Commerce Director

August 18, 2014

2014 Toyota Sequoia My husband and I have been searching for a Toyota Sequoia for several months -- used or new. We worked directly with John Fielden on this project. J More

by m_tucker01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Aug 29, 2014 -

Cumberland Toyota responded

Thank you so much for this great 5-star review! John is a great member of our team and we are glad to know that he went above and beyond his way to make sure you had an enjoyable car buying experience. We appreciate your business and we encourage you to FOLLOW us on Twitter and LIKE us on Facebook for exclusive service deals. Sincerely, Ryan Corner E Commerce Director

August 18, 2014

C. Turnbow John went over and beyond to help us. We weren't sure what we wanted and he helped us tremendously! Great sales person and guy! More

by Branson2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Aug 29, 2014 -

Cumberland Toyota responded

Thank you again for leaving feedback about your experience here at Cumberland Toyota. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions! Sincerely, Ryan Corner E Commerce Director

August 18, 2014

Made it mine When I started looking at the 4 Runners, John Fielden was the guy who met me on the lot and answered every question I asked. I am very picky and want More

by RaeRay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Aug 26, 2014 -

Cumberland Toyota responded

Thank you for sharing your experience on your recent visit to Cumberland Toyota. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. We are glad that you are a part of the Cumberland family! Our Customer, Our Friend. Respectfully, Ryan Corner E Commerce Director

August 18, 2014

Car Buying Made Simple! I contacted John Fielden about a very specific vehicle that I wanted to purchase. I didn't make his task easy, but within 48 hours, I drove away with More

by m&aspears
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Aug 26, 2014 -

Cumberland Toyota responded

Thank you for sharing your experience with us! We’re happy to hear that John was able to provide you with excellent customer service. Please let us know if we can further assist with your vehicle needs in any way. Respectfully, Ryan Corner E Commerce Director

August 18, 2014

Ryan Corner May Just Walk on Water! After the excellent experience with Ryan Corner last year when purchasing a vehicle, I called him again needing a vehicle for my daughter's first car. More

by dreywyoung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Corner
Aug 26, 2014 -

Cumberland Toyota responded

Thank you so much for sharing your experience with Cumberland Toyota and Ryan. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new Corolla. Ryan and the team will be thrilled to hear your feedback! Respectfully, Ryan Corner E Commerce Director

August 18, 2014

From a SUPER Picky Customer When I saw the new 2014 4Runner, I knew I had to have one. The problem was that I HAD to have one in red. If you have tried to find a Red 2014 4Runner More

by Red_2014_4Runner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Hall, Eric Grooms, John Fielden
Aug 26, 2014 -

Cumberland Toyota responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits (dealer name) with only the best there is to offer. It’s so nice to hear that Brandon and John helped to make your experience such a positive one. Enjoy your new 4 Runner! Respectfully, Ryan Corner E Commerce Director

August 18, 2014

Love my truck John has taken great care of us. He found the truck I wanted at another dealership, arranged for a dealer swap from another state, and had the truck More

by Gboston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Aug 26, 2014 -

Cumberland Toyota responded

Thank you for sharing your experience at Cumberland Toyota with us! We’re thrilled to know our team could provide you with great customer service while purchasing your new vehicle. Please let us know if we can further assist with your new vehicle or your. We look forward to seeing you again! Respectfully, Ryan Corner E Commerce Director

August 18, 2014

Valuable Expertise and Caring! We value the expertise, care, and service of John Fielden as our Sales representative when we purchased our 2013 Toyota Camry XLE in May 2013! After r More

by darupert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Aug 26, 2014 -

Cumberland Toyota responded

Thanks for taking the time to leave us a review. We are happy to hear you had an excellent experience with John and the rest of the dealership. Please let us know if there is anything we can help you with in the future. We hope you are enjoying your new Camry! Respectfully, Ryan Corner E Commerce Director

August 18, 2014

Great! I absolutely hated my car I had so I went to Toyota! I always heard good things about Toyota cars! John was such good help in getting my car traded in More

by Kaylalw91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Aug 26, 2014 -

Cumberland Toyota responded

Thank you so much for sharing your experience with Cumberland Toyota and Josh. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new vehicle.Josh and the team will be thrilled to hear your feedback! Respectfully, Ryan Corner E Commerce Director

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