Curry Subaru

Didn’t receive a computer generated copy of repairs estimate. Did not receive multi point inspection. Hand written estimate was not detailed to parts and labor cost (no breakdown of parts cost ver estimate. Did not receive multi point inspection. Hand written estimate was not detailed to parts and labor cost (no breakdown of parts cost verses labor cost.) I did ask for a breakdown! More

Pleasant service personnel. I had difficulty making an appt on line. The web site kept saying “Oops, something went wrong”. I did the AI chat and left a call back number…. N I had difficulty making an appt on line. The web site kept saying “Oops, something went wrong”. I did the AI chat and left a call back number…. No answer for days. I called the dealer directly and was provided an appt the next day. More

Always the best lead by Nancy of service team Nancy and Phil are the reason to use Curry for servicr Phil are the reason to use Curry for servicr More

It’s the people that make the difference. Nancy, my service adviser, makes all the difference in having my Subaru serviced at this dealership. Nancy, my service adviser, makes all the difference in having my Subaru serviced at this dealership. More

Nancy and Jordan are always kind and attentive. They know me by first name and sometimes know what my 2010 Impreza needs before looking it up! Never had a mechanical problem with the service depar They know me by first name and sometimes know what my 2010 Impreza needs before looking it up! Never had a mechanical problem with the service department in 14 years. Thank you More

Very courteous and always professional. I received a clear explanation of the work that was to be done. I then was contacted by text within the time promised and the workmanship was excelle I received a clear explanation of the work that was to be done. I then was contacted by text within the time promised and the workmanship was excellent. More

After 10 years of loyalty I've given up on this dealership only because of the service of the service dept.'s declining performance and what I perceive as a policy of getting you to pay for things dealership only because of the service of the service dept.'s declining performance and what I perceive as a policy of getting you to pay for things you may not need or not need as soon as they say you need them. Feb 28 2024 I went in for an oil change and inspection. Asked them to check on a heat shield rattle and a rear end noise. The advisor came back and told me the tech found a laundry list of what I needed. Total Cost a whopping $2,617.14! I told my advisor I declined those 2 and I authorized the rest. Then my advisor comes back and tells me he he may be able to get me the rear wheel work done at no cost, customer loyalty program benefit, but I'd have to get the plugs done. Sounded good right? I get a $1200+ job done for free if I spend $500 for the plugs, I save $700. So I went for it. Now the bad news. The rear end noise they told me the wheel bearing replacement would fix did absolutely nothing. The noise persisted unabated. Then I brought it back . I get a call telling me it was the muffler. So they replaced that. Noise is still 85% there! The reality is that this problem is clearly out of the scope of the expertise of the current service department staff to diagnose and fix. However, after this last fiasco, my confidence and trust in the service department has eroded to the point of no return, and after being a loyal customer for about a decade. More

Excellent and efficient. The waiting area was well appointed, and the vehicle was quickly serviced. The waiting area was well appointed, and the vehicle was quickly serviced. More

They were very friendly and helpful in providing the information for the service and keep me informed informed about the progress of the service. information for the service and keep me informed informed about the progress of the service. More

I always bring my car to Curry Subaru for service. I find the service team very professional and helpful. I find the service team very professional and helpful. More