"0 stars. The place was empty. No customers. I'd guess..."
0 stars. The place was empty. No customers. I'd guess their reputation is catching up to them.
The repair service is not the best. I've had my car repaired there 3 times. The first time was to have my ignition recall repaired. They claimed that the problem wasn't with my ignition, it was a problem with my battery and would not recharge my battery but insisted that they must sell me a brand new battery. And they would not return my old battery. After that repair my radio which was working before the repair did not work after the new battery was installed. Less than 1 year later that brand new battery went bad and they had to give me a new battery under warranty. I have good reason to suspect that they sold me a used battery in place of a battery that just needed to be recharged. Wouldn't you? Remember, they stole my old battery, so I couldn't prove anything. Also, last year the parts department charged me $140. for a rim. It wasn't a special looking rim. Just a regular Chevy Cobalt rim. Lately, my headlight burned out. That cost $80 in labor to replace the lamp. Also, I had to pay $160 diagnostic fee for them to restart my radio. No report on what repair of the radio was needed. I also asked for a safety check. They asked for the insurance ID card. I told them I could return home to get it. That I would pay for the safety check and they could finish the check. His response was that he would do the paper work. He apparently meant that he would not charge me and would not start the safety check without the ID. Terrible communication skills. Other shops will start a safety check without Ins IDs or even a completed registration. I know, I've done it to rejuvenate old cars.
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"I went here to look at the Colorado's they had available...."
I went here to look at the Colorado's they had available. It's been hard to find good inventory right now. I was greeted by Erns and he helped me get into a New Colorado. I will definitely be returning in the future.
Employees Worked With
Other Employees :
"Had a great experience here. They greeted me immediately..."
Had a great experience here. They greeted me immediately and listened to my exact wants. I was torn between two models and the cutter guys really helped me narrow down what I wanted.