
Cutter Ford Mitsubishi
Aiea, HI
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Took delivery of my new Ford Bronco. Entire process was painless quick and professional. They didn’t try to sell me anything I didn’t want Entire process was painless quick and professional. They didn’t try to sell me anything I didn’t want More
Service component needs some attention. Ordered or received wrong part (O2 sensor) so now I have to bring in my 2020 Mustang GT once again and spend more $$ for ride to/from home 19 miles a Ordered or received wrong part (O2 sensor) so now I have to bring in my 2020 Mustang GT once again and spend more $$ for ride to/from home 19 miles away More
The service here is always awesome. Quick, efficient, friendly and trustworthy. The team at Cutter provides great customer service. It’s a pleasure working with them. I can always count Quick, efficient, friendly and trustworthy. The team at Cutter provides great customer service. It’s a pleasure working with them. I can always count on them to service my vehicle and help me to upkeep the quality of my vehicle. More
Service was great, car is running and sounding normal again. Noelle is amazing with her customer service skills and knowledge. Only disappointment is it looked like my car was left out in the rain with d again. Noelle is amazing with her customer service skills and knowledge. Only disappointment is it looked like my car was left out in the rain with dust and leaves all over it I was so surprised, when I opened the trunk the rubbish got all into my trunk, I had to take it straight to the car wash. More
Best Customer Service EVER: Lance and Brandy! They both accommodated our needs and definitely the subject matter experts. The approach was smoothly executed with utmost respect and consideration. They both accommodated our needs and definitely the subject matter experts. The approach was smoothly executed with utmost respect and consideration. Their flexibility shows that they are putting the customers on the TOP priority. The level of customer service we received exceeded our expectations. If not because of Lance and Brandy, the experience would have been way below expectations. The aforementioned individuals redeemed the dealership from a very poor performance to the highest level! More
This location is the best on Oahu! Thank you for the timely service you provided. Very clean, very knowledgeable, and very friendly - Thank you! Thank you for the timely service you provided. Very clean, very knowledgeable, and very friendly - Thank you! More