D'Addario Nissan

Terrible service I brought my Titan in for 20000 mole service which is oil and filter brake fluid exchange tire rotation and other safety related items. I made an appo I brought my Titan in for 20000 mole service which is oil and filter brake fluid exchange tire rotation and other safety related items. I made an appointment with the 20k service request left the truck there all day and they only changed the oil. I found this out when I went to pay. The woman in service said I didn’t request that. If I didn’t request it how did I know the exact price? They said they would take care of everything else while I waited. The told me they changed the brake fluid but when I looked at the truck the bleeder valves still had dust on them. Not only did they take my money but they gave me a false sense of security that me and my family had all the safety items taken care of. If you love your family and value your hard earned money don’t go here! More

Sales excellent!!! Service worst!!! Nissan sales is always top of the line and excellent however, Nissan service in my opinion is lacking courtesy, detail in explaining what is covered a Nissan sales is always top of the line and excellent however, Nissan service in my opinion is lacking courtesy, detail in explaining what is covered and what is not and most of all honesty! Love the car but Nissan service is truly lacking! More

Friendly, professional, and transparent They always provide excellent customer service and made buying a new car at a fair price easy. They also were efficient, and I think I spent less than They always provide excellent customer service and made buying a new car at a fair price easy. They also were efficient, and I think I spent less than 2 hours at the dealership both to buy and then to pick up my car. More

Transparent and fast Rebecca in internet sales presented me with two quotes for 2017.5 Nissan Murano SL that were clear, transparent and enabled me to cut my physical visi Rebecca in internet sales presented me with two quotes for 2017.5 Nissan Murano SL that were clear, transparent and enabled me to cut my physical visit to D'Addario Nissan to just 40 minutes! The experience was the best I've ever had leasing a new vehicle. More

He goes above and beyond. He goes above and beyond whenever my vehicle goes for service. Keep up the good work. He leaves detailed messages to keep me update regarding the repa He goes above and beyond whenever my vehicle goes for service. Keep up the good work. He leaves detailed messages to keep me update regarding the repairs. More

Reasonable, Friendly and fast service In 2014 we purchased a Nissan Sentra from D'Addario Nissan in Shelton, Ct. Great car no problems. This year we went back and decided to lease a 2017 In 2014 we purchased a Nissan Sentra from D'Addario Nissan in Shelton, Ct. Great car no problems. This year we went back and decided to lease a 2017 Rogue. The sales people are very helpful and friendly. Michael Swiattouski was our consultant, very knowledgeable and answered all our questions. Michael managed to get our payments where we wanted them within a blink of an eye. We are very satisfied with the hospitality, the knowledge and the agreed payment. The Rogue has many great features, from the look of it to all the accessories it has to offer. There is a blind spot detector and the dual air conditioning is a great plus for me since my husband is always cold he can turn his side off and leave mine on. I said I needed the oil change done on the Sentra and they said no problem we will do it when you come to pick up the Rogue. Great dealership, Great people, Great vehicles More

Fast and Easy sign and drive lease This is my second lease with D'Addario. Both times I got the best sign and drive lease deal with them. I negotiate the sales price first, then lease. This is my second lease with D'Addario. Both times I got the best sign and drive lease deal with them. I negotiate the sales price first, then lease. I think a lot of people do not realize that the sale price is negotiable on leases. What is not negotiable is the buy out price at lease end. So any sales price reduction is less you have to pay during the lease period. Both times they did not have the exact car I wanted but quickly found it at the prices I wanted. Car was all in perfect showroom condition at pick up. More

Exceptional Dealership We have dealt with D'Addario Nissan in Shelton, CT, for three years. We leased a 2014 Altima from them, and we have just turned that in to lease a 20 We have dealt with D'Addario Nissan in Shelton, CT, for three years. We leased a 2014 Altima from them, and we have just turned that in to lease a 2017 Rogue. The experience dealing with the sales people and the D'Addario family for the first lease was unlike what we expected -- no pressure, no manipulation. They simply found a way to give us the car we wanted, with many accessories, for the monthly price we wanted to pay. Every service appointment during the three years was easy and convenient, and the staff were helpful and friendly. So when it was time to lease again, we went directly to D'Addario (we also like the Nissan products and didn't feel the need to check out other makes). The experience was terrific again. Our salesperson, Victor Santos, listened carefully, gave us facts and figures so we could decide whether to buy our lease car, buy a new car, or lease again. He never once tried to steer us into anything, never gave us a "sales pitch." We liked him; we trusted him; we did a deal. More

Needed a charge for my Leaf I am not sure who the sales person was, but he was a very nice guy, I own a Nissan Leaf and was in need of a charge, The sales person greeted me, and I am not sure who the sales person was, but he was a very nice guy, I own a Nissan Leaf and was in need of a charge, The sales person greeted me, and I asked him if they had a charging station, not only did he show me where they were located, he also told me about the quick charger they had in the back next to service. I was really impressed because he moved a car that was blocking the charger so that I could charge my Leaf, I didn't even have to ask. Thank you for the service, whom ever it was. and thank you to the female service advisor that helped me figure out how to use the quick charger. Eddie. C More