
D'Arcy Buick GMC
Joliet, IL

Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 71 reviews
Great sales staff no pressure to buy. Salesman took time to explain all of the options and show me how they worked. The whole staff was nice and friendly. no pressure to buy. Salesman took time to explain all of the options and show me how they worked. The whole staff was nice and friendly. More
Worth the drive! A huge thank you going out to the entire D'Arcy team that made our recent purchase a breeze! We have purchased many cars over the years and shopped at A huge thank you going out to the entire D'Arcy team that made our recent purchase a breeze! We have purchased many cars over the years and shopped at dealerships all over the Midwest. This was, by far, our best experience. From the e-mail inquiry to the negotiated trade, to the welcome we received upon arrival, to the test drive, to the paper work to complete the purchase. Every step was well worth the three hour drive to the dealership. Tom, Mark, Rob and Jack were all great to work with. More
The only dealership[ we will ever go back to My son worked long and hard to save for his first car. He found a used car for sale at D'arcy Buick/GMC in Joliet, Il. We compared similarly available My son worked long and hard to save for his first car. He found a used car for sale at D'arcy Buick/GMC in Joliet, Il. We compared similarly available autos and felt that the price asked was fair. After 40 years of buying cars, I dreaded another experience at another dealership where you are disgusted by how you were treated. The experience at D'arcy ended up being a great one, to the point I joked about it all being on an episode of Candid Camera. Our sales associate was Mr. John Ziebarth. The first person in all my years that really wanted the customer to be treated with respect, with genuine concern about the deal being right, and helping get a great price. Truly a great person, and equally outstanding dealership team member. Our financing was handled with professionalism, speed, extreme honesty and insight. The finance manager made us feel like special customers, which I know he does for everyone. My teenage son walked out that night feeling proud, happy and excited. He asked if all car buying was like that. I told him "only if you go back to D'arcy".Otherwise, no. Thanks D'arcy for more than a good car at a great price. Thanks for treating my son like you did. We will all be back. More
Love this dealer! D'Arcy Buick GMC in Joliet is the best dealer around this region. They are very attentive to customers, fair and friendly. Service was completed pro D'Arcy Buick GMC in Joliet is the best dealer around this region. They are very attentive to customers, fair and friendly. Service was completed promptly and well. Abundant staff in all departments , all eager to help. We bought our Buick Enclave here in September and have received many follow ups to be sure we are happy. This dealer also handles other types of cars at other locations and i have never heard anything but positive remarks. We highly recommend D'Arcy! More
temperamental passenger door Finding out what was wrong with my car was not easy but they didn't give up. They kept my car for almost a week until they got it right. Finding out what was wrong with my car was not easy but they didn't give up. They kept my car for almost a week until they got it right. More
BEST DEALERSHIP I'VE BEEN TO From the moment I walked into the dealership, I was impressed with the professionalism of the D'Arcy Buick GMC staff. Taylor Startz was my saleswoman From the moment I walked into the dealership, I was impressed with the professionalism of the D'Arcy Buick GMC staff. Taylor Startz was my saleswoman and did a phenomenal job. She made sure I was happy with the vehicle I chose and did a great job handling the sale. I will definitely be recommending Taylor to friends and family in the future. Nick D'Arcy and Diego Rivera helped tremendously in finance and I felt fully confident that I got the best deal possible on my 2015 Buick Verano. The car is beautiful and runs like a dream! Thanks for all your hard work, D'Arcy Team! More
Best GM facility for service I had some warranty work for paint, lane departure sensors and leather seat problems. There was a recall and oil change that had to be done too. Emili I had some warranty work for paint, lane departure sensors and leather seat problems. There was a recall and oil change that had to be done too. Emilio was great to work with and kept me informed. He made sure I was taken care of and understood what was going on with my vehicle. He helped me get into a rental vehicle. He is a big reason I bring all of my GM vehicles to D'Arcy for service regardless if I bought them there or not. More
Free oil change We brought our 2013 GMC Terrain to D'Arcy Buick GMC for the free oil change we received when we purchased the truck. The business(overall) is extremel We brought our 2013 GMC Terrain to D'Arcy Buick GMC for the free oil change we received when we purchased the truck. The business(overall) is extremely clean including the bathrooms. The waiting area is the best one I have ever been in with very comfortable chairs, big TV, reading material, free water and pop. There was also a waiting area with the same chairs but away from the TV where you can carry a conversation or do work on a laptop. Oh yeah, free WIFI as well. I could go on and on but I won't bore you with what you already know. From the minute we brought our truck in every person was so nice and accommodating. It took about an hour but you hardly notice it in the waiting room. Another great surprise was every half an hour a staff member would ask if anyone needed a ride anywhere. Are you serious? Our salesman noticed us and came over to say hi and to find out the status of the oil change. I just love this company and would not want to go anywhere else to be honest. More
Best dealership I have ever been to I have purchased three cars from D'Arcy GMC in Joliet in the last two months. My husband referred his mom and she purchased a car two weeks ago. 2 I have purchased three cars from D'Arcy GMC in Joliet in the last two months. My husband referred his mom and she purchased a car two weeks ago. 2008 Toyota RAV4 for my daughter 2008 Sierra Truck for my son 2013 GMC Terrain for myself Luke and Jason were AMAZING! No one pushed us to purchase any cars and they were extremely helpful getting the best finance %. They were very informative about each and every car / SUV. We will never go anywhere else as long as Luke and Jason are employed there! More
Most fantastic buying experiance I have ever had My experience was wonderful!!! Salesman Joe was very attentive to what I wanted in my vehicle, picked out the ones that had what I wanted only thing My experience was wonderful!!! Salesman Joe was very attentive to what I wanted in my vehicle, picked out the ones that had what I wanted only thing I had to do was pick which color. The finance director Mike was fantastic also, helped by questioning my needs how often I trade a vehicle, we determined that a lease would be better for me as often as I trade vehicles. I went with the lease( I had heard horror stories about leasing) he took the time to explain the leasing process and what was involved. The parts manager was also fantastic he helped me choose things that I wanted on my vehicle such as bug shield, and rain guards and ordered the parts for me all before I drove my new GMC off the dealer lot. I have bought a lot of cars and never had the level of commitment to the customer from start to finish. I know that I came late to look and purchase and they had to stay after close of business, but they never tried to hurry me or the process. I have already told at least 30 people of the great experience I had at D'Arcy and that it is worth the drive to buy a car from them. More