D&M Leasing - Fort Worth
Fort Worth, TX
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 13,709 reviews
D&M leasing and most of all my agent Randy Schoppaul made my experience ever so enjoyable ,fast ,professional and very knowledgeable. In a world were money is time but quality of customer serv Schoppaul made my experience ever so enjoyable ,fast ,professional and very knowledgeable. In a world were money is time but quality of customer service is what we look for !!! Randy Schoppaul has demonstrated this time and time again with both of my purchase and the many referrals that I have sent his way !!! I am happy and life time customer.. More
Tray took the time to follow up with me on sevearl outstanding issues prior to us going with D&M. Tray was easy to deal with and worked "every angle" to try and keep us in the price range we were try outstanding issues prior to us going with D&M. Tray was easy to deal with and worked "every angle" to try and keep us in the price range we were trying to stay under. He was very friendly and remember my children even though we hadn't done business for almost 4 years. More
Tray made it very easy for us to get into a new car. He was very friendly and very helpful. He answered all of our questions and got us the exact car that we wanted. He made the process easy from start to was very friendly and very helpful. He answered all of our questions and got us the exact car that we wanted. He made the process easy from start to finish and I would recommend all my friends to use D&M Leasing. Thanks for such a great experience and making it so easy!!!!! More
I have never considered leasing a vehicle. Tray took the I have never considered leasing a vehicle. Tray took the time and patience to professionally and thoroughly explain the program and process to me. I have never considered leasing a vehicle. Tray took the time and patience to professionally and thoroughly explain the program and process to me. He worked diligently to help me get exactly what I wanted at a very reasonable price. I appreciate this type of atmosphere and customer service. I think they have an outstanding program. More
Tray was by far the nicest person I could have asked for in terms of helping through the process. I was undecided up until the very end but he was very patient with me and answered all of my questions and t in terms of helping through the process. I was undecided up until the very end but he was very patient with me and answered all of my questions and took the time to address my concerns and most importantly communicated with me in a manner that was easiest for me. Tray really went above and beyond for what i expected and made sure i was taken care of and he has continually followed up with me to make sure i am enjoying my new vehicle. Thanks again Tray it was great working with you! -Robert Stepaniuk More
I can not express how easy this process was. Tray was amazing to work with. I told him what I wanted, how much I wanted to pay and when I wanted the truck. We had 2 more phone calls to work out a few i amazing to work with. I told him what I wanted, how much I wanted to pay and when I wanted the truck. We had 2 more phone calls to work out a few issues/questions. 24 hours later my new F-150 was in my driveway. 15 mintues after Tray arrived at my house the deal was done. I will never go to another dealer again. I recommended Tray to my ex-wife and 24 hours later she had a new car. The personal attention and professionalism is above all. Thanks D&M and Tray! More
I have had the pleasure of working with Tray Hutchins with 3 vehicles. Tray makes the experience enjoyable compared to others in this industry. I genuinely feel confident in referring business to him b with 3 vehicles. Tray makes the experience enjoyable compared to others in this industry. I genuinely feel confident in referring business to him because I know he will take great care of them. I have tried to purchase through dealers and will never go back. Tray is a great asset to D&M and I will continue to purchase my vehicles through D&M because of him. Thank you for the great service!!! More
I highly recommend not using D&M Leasing. Our lease through a dealership was coming to an end and D&M said they would buy the car and then put us in a new car. They said they were handling everything w through a dealership was coming to an end and D&M said they would buy the car and then put us in a new car. They said they were handling everything with the previous dealership and we were good to go. Not so much. We have received numerous calls from the dealership asking if we're going to purchase the car .... the one that D&M took and supposedly purchased from the dealership. Now we one day away from the end of our original lease with the dealership and our credit is about to go down the toilet. D&M sold the car to someone else even though they did not own the car yet and now want us to take the already sold car back to that dealership, buy it with money that D&M has given us and then hand them over the car. We've been in the new car for a month and should be having to deal with this. Basically D&M made some big mistake when they supposedly 'purchased' the car from the dealership and instead of just coughing up $ to fix the problem, they are asking us to do something sneaky to get them out of the problem they are in. VERY poor customer service and we will definitely NOT be using D&M when our second car lease is up this summer like we had thought. Don't believe the ads they put on the ticket - STAY AWAY! More
I bought a truck and the process went great. Adam found exactly what I wanted and the money was perfect. I tried to purchase for my daughter a week later. Adam kept promising pictures of the car she wa exactly what I wanted and the money was perfect. I tried to purchase for my daughter a week later. Adam kept promising pictures of the car she was interested in but he never sent. She decided to look around and found a less expensive car. She purchased in one day and is very happy. When I told Adam about her buying another car, he got upset. He sent 4 emails, telling us we should take the car back because it is not rated well. I appreciate him sending the ratings, but the final email he sent read "By the way how do we go from a 2 door to a 5 door hatchback as well?" An 18 year old girl will change her mind, and she will get impatient if he doesn't send pictures after 4 days of requesting. Adam was nice through the process, but got ugly when the sale didn't happen. I think the dealership is solid, but Adam has a lot to learn about customers. Maybe someone else in the dealership can be more professional. More








































