D-Patrick Boonville Ford

Did excellent job with recall work. In stated timeframe. Also provided other recommendations on service. In stated timeframe. Also provided other recommendations on service. More

I was greeted warmly and the service of to be performed was thoroughly explained. Service was completed in a short amount of time. was thoroughly explained. Service was completed in a short amount of time. More

D-Patrick is close so that is always a plus. Service desk is always friendly. Service desk is always friendly. More

Salesman Blake Reyes worked with me for quite awhile to put me in a vehicle. He was knowledgeable and pleasant to work with. Other salespeople I talked to for the last couple of weeks (and there were many) put me in a vehicle. He was knowledgeable and pleasant to work with. Other salespeople I talked to for the last couple of weeks (and there were many) should take lessons from him. Thank you Blake More

Took my Lincoln for oil change and tire rotation, dealership had vehicle for an hour and twenty minutes before I was told they were working on a recall, without permission. Was contacted two weeks la dealership had vehicle for an hour and twenty minutes before I was told they were working on a recall, without permission. Was contacted two weeks later on a Wednesday saying had to have vehicle to them by Friday so they could finish recall without charging me. Took a vacation day from work because was told they needed 8 hrs to finish recall. Long story short they've had the vehicle 4 days already and need another day to fix the windshield they broke in the process. No faith I'll get my car tomorrow, soon will be seeking legal fix. More