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D-Patrick Lebanon Ford

Lebanon, IN

Overview
Reviews
Vehicles
4.9
93 Reviews
Call Dealership (765) 482-0170

1515 Indianapolis Ave

Lebanon, IN

46052

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Showing 93 reviews

November 16, 2023

Great group of people in the service department they did everything they could do to get me going when I broke down traveling to another state More

by eandfcontractors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh and all the ladies were extremely helpful and kind
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Nov 16, 2023 -

D-Patrick Lebanon Ford responded

Hi, thank you for rating your visit! We're happy to hear our team was able to help you out and made sure you got home safely. Happy Driving!

Helpful
November 16, 2023

Service manager took the time to find time to work me in after 3:30 PM More

by mattschaller22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh. Melissa
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Nov 17, 2023 -

D-Patrick Lebanon Ford responded

Hi, thank you for rating your visit! We're happy to hear the service manager was able to work you in when you desired the service. We will be honored to help you again in the future. Happy Driving!

Helpful
November 16, 2023

Easy to make an appointment. Took me right on time and finished in a reasonable amount of time. Went over the inspection with me. Very friendly and courteous! More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Nov 17, 2023 -

D-Patrick Lebanon Ford responded

Hi Sandy, thank you for rating your visit! We're happy to hear our team have met your expectations and made sure you didn't leave with any questions and on time. We hope we can help you again in the future. Happy Driving!

Helpful
November 15, 2023

Very friendly and communicative about my car's status during service. Fast service. Will be back. More

by KJ
Recommend Dealer
Yes
Employees Worked With
Unsure
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Nov 16, 2023 -

D-Patrick Lebanon Ford responded

Hi KJ, thank you for rating your experience. We're happy to hear our team took good care of you and made sure to keep you inform during your time with us. We will be honored to help you again in the future. Happy Driving!

Helpful
November 11, 2023

Landon is very personable and kept me informed as to what the status was. Nice young man. More

by Owen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Jones
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Nov 13, 2023 -

D-Patrick Lebanon Ford responded

Hi Owen, thank you for rating your visit! We're happy to hear Landon have met your expectations and kept your transparent. We will be honored to help you again in the future. Happy Driving!

Helpful
November 10, 2023

They did a great job and I didn’t have to sit around waiting all day. More

by FNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh and Todd
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Nov 13, 2023 -

D-Patrick Lebanon Ford responded

Hi FNG, thank you for rating your visit! We're happy to hear our team have met your expectations and didn't take too much of your time. Happy Driving!

Helpful
November 10, 2023

Cordial, friendly, thorough , respectful attitude of service department, worked completed in timely manner. Thank you. More

by jondear2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service clerk
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Nov 13, 2023 -

D-Patrick Lebanon Ford responded

Hi Jondear2012, thank you for rating your visit! We're happy to hear our team have met your expectations and got you back on the road in a timely manner. Happy Driving!

Helpful
November 09, 2023

Did a good job. Slightly overpriced service. Will use D Patrick again for truck service More

by steve.scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, Landon, Melissa
Report | Print
Nov 09, 2023 -

D-Patrick Lebanon Ford responded

Hi, thank you for rating your visit! We're happy to hear our service team took good car of your vehicle and made sure it was returned to you in tip-top shape. We will be honored to help you again in the future. Happy Driving!

Helpful
November 09, 2023

They are awesome! ! From buying to service. They really listen, and strive to do their best. More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, Landon, Debbie
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Nov 09, 2023 -

D-Patrick Lebanon Ford responded

Hi Lori, thank you for rating your visit! We're happy to hear our team have exceeded your expectations. We will be honored to help you again in the future. Happy Driving!

Helpful
November 08, 2023

They provided quick and kind service. They also gave recommendations on what they noticed they needed attention. More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubrey
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Nov 08, 2023 -

D-Patrick Lebanon Ford responded

Hi, thank you for rating your visit! We are proud to hear our team took good care of you and got you back on the road in a timely manner. We will be honored to help anyone you send our way. Happy Driving!

Helpful
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