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D-Patrick Lebanon Ford

Lebanon, IN

4.9
93 Reviews

1515 Indianapolis Ave

Lebanon, IN

46052

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Showing 93 reviews

November 08, 2023

Buying my Bronco Sport at D. Patrick Ford was a great and very smooth process. Jon Sheets and his team made it an easy and pleasant process. I’ll definitely be referring friends More

by bskidwell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Sheets
Nov 09, 2023 -

D-Patrick Lebanon Ford responded

Hi, thank you for rating your visit! We're proud to hear Jon and his team was so helpful. Making sure everything went smoothly and was easy for you during your time with us. We will be honored to help you and any love ones in the future. Happy Driving!

November 05, 2023

Heartland Ford saved my trip to Georgia. My truck had problems while towing my boat. Service was able to get me in and out same day within hours. Saved trip. This shop is outstanding. Super More

by zane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Nov 06, 2023 -

D-Patrick Lebanon Ford responded

Hi Zane, thank you for rating your visit! We're honored you chose us to take care of your truck and have met your expectations. We're proud to hear our team took good care of truck and made sure everything went easy. Happy Driving!

November 04, 2023

The people are great. Was impressed all the way around with the sales department. Debbie and John are an excellent team. The finance person was good and informative. More

by napakent
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Debbie Breedlove, John Sheets.
Nov 07, 2023 -

D-Patrick Lebanon Ford responded

Hi. thank you for rating your visit! We're happy to hear our team took good care of you. We also proud Debbie, John, finance made everything go smoothly with you and transparent during your time with us.

November 04, 2023

Due to health issues and service due on vehicle, I called in for service and was offered courtesy pickup and drop off. Good communication thru out the day. More

by K-J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Jones
Nov 06, 2023 -

D-Patrick Lebanon Ford responded

Hi K-J, thank you for rating your visit! We're happy to pickup vehicle and drop it off for you. We're proud they were transparent during your time. Happy Driving!

November 01, 2023

Drop off was very convenient the evening prior to my appointment. I was contacted about some additional needs that were covered under my maintenance package and my vehicle was ready to pick up after wo More

by pamsmmrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Nov 02, 2023 -

D-Patrick Lebanon Ford responded

Hi, thank you for rating your visit! We're proud to hear our team made it convenient for you. Plus keeping you informed about any additional needs and made sure your team is in tip-top shape. Happy Driving!

October 31, 2023

Everyone was very nice and helpful at D-Patric. I would recommend this dealership to people in the future. More

by kklemme2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Sheets
Oct 31, 2023 -

D-Patrick Lebanon Ford responded

Hi, thank you for rating your visit! We're happy to hear our staff took very good care of you. We will be honored to help you again or anyone you send our way in the future. Happy Driving!

October 29, 2023

Mark picked up the car. The new part did not take long to install. The car was ready in less than an hour. More

by bettywilhoite
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark, Kelly and new checkout lady.
Oct 30, 2023 -

D-Patrick Lebanon Ford responded

Hi, thank you for rating your visit! We're happy to hear our team didn't take too much of your time. We will be honored to help you again in future. Happy Driving!

October 29, 2023

We always feel like family. And Jon bent over backwards to help us find what we wanted. More

by franneluc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Sheets, and Finance Agent
Oct 30, 2023 -

D-Patrick Lebanon Ford responded

Hi Franneluc, thank you for rating your visit! We're happy to hear our team continues to make sure get excellent service and Jon continues to make sure to find you a vehicle you wanted. Happy Driving!

October 26, 2023

Good experience, the repairs were completed quickly and in the time they said, I’m very pleased with the experience. More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know names. A service writer and a cashier
Oct 26, 2023 -

D-Patrick Lebanon Ford responded

Hi Doug, thank you for rating your visit! We happy to hear our staff gave you a good experience and was able to get you back on the road in a timely manner. Happy Driving!

October 18, 2023

On time, good job, professional service and well done. Will return for service for my next service. More

by Glenna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon
Oct 19, 2023 -

D-Patrick Lebanon Ford responded

Hi Glenna, thank you for rating your visit! We're happy to hear our team gave great service and have met your expectations. We will be honored to help you again in the future. Happy Driving!

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