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D-Patrick Lebanon Ford

Lebanon, IN

4.9
96 Reviews

1515 Indianapolis Ave

Lebanon, IN

46052

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Showing 96 reviews

September 08, 2023

Finished work was top Quality. Length of time was a little long for me but available parts was some of that delay not the dealership. Parts has beome a problem and will probably co More

by Jh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Body shop folks.
Sep 11, 2023 -

D-Patrick Lebanon Ford responded

Hi, thank you for rating your visit! We're proud to hear to our team gave you wonderful experience. We will look into the parts situation. Happy Driving!

September 06, 2023

Appreciate Nick Muller as he helped us navigate the car buying process. The team at D-Patrick Lebanon were all nice to work with. More

by S
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick M
Sep 06, 2023 -

D-Patrick Lebanon Ford responded

Hi, thank you for rating your visit! We're proud to hear Nick took good care and helped you with the buying process. We glad you have a nice experience. Happy Driving!

September 02, 2023

Very professional experience! Good experience. Would come back for another purchase. They valued our time. More

by les.walker
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
deb, thomas
Sep 04, 2023 -

D-Patrick Lebanon Ford responded

Hi les.walker, thank you for rating your visit! We're happy to hear our staff was so helpful and will be honored to help you find you another vehicle. Happy Driving!

September 02, 2023

Service department is always on top of the work and gets my vehicles serviced quickly. More

by adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Sep 04, 2023 -

D-Patrick Lebanon Ford responded

Hi Adam, thank you for rating your visit! We proud of our service team was so helpful and and was able to get your vehicles back to you soon you after. Happy Driving!

September 01, 2023

Went in for oil changed. Discovered a problem so left Explorer but was able to pick it up later that day. Also the problem was still under warranty. All was a pleasant surpri More

by Luvs2bmamaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 04, 2023 -

D-Patrick Lebanon Ford responded

Hi Luvs, thank you for rating your visit! We happy to hear that our staff was able to take of the issue and found out that it's still under warranty. We just want to make sure that your safe on the road. So we're glad that you're safe. Happy Driving!

August 31, 2023

Excellent service department and staff. They explain exactly what they will be doing and communicate very well on what was done. More

by jeri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I apologize that I can't remember the service persons name but he was excellent. Also the best sales person that you could have, Debbie Breedlove that transported me to my office in town.
Sep 01, 2023 -

D-Patrick Lebanon Ford responded

Hi Jeri, thank you for rating your visit. We're happy to hear that our staff gave you such excellent service and made sure to answer all your questions and remain transparent. Happy Driving!

August 27, 2023

Awesome service, easy to work with, responsive to my needs, valet service made fit my schedule More

by cherishbatts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon, Melissa
Aug 28, 2023 -

D-Patrick Lebanon Ford responded

Hi cherishbatts, thank you for rating your visit! We're proud to hear our staff was so helpful and made sure to have met your needs. Happy Driving!

August 26, 2023

Great service. Love the fact that they will come pick up and deliver your vehicle back to you. More

by Suzanna
Recommend Dealer
Yes
Employees Worked With
Matt
Aug 28, 2023 -

D-Patrick Lebanon Ford responded

Hi Suzanna, thank you for rating your visit! We're happy to hear you received good experience and happy to have delivered your vehicle to you. Happy Driving!

August 25, 2023

Great job, will be back. Very helpful. I would recommend them. I’m going to come back for my oil changes also More

by jeanlayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wines
Aug 25, 2023 -

D-Patrick Lebanon Ford responded

Hi, thank you for rating your visit! We're honored to hear that we have earned your trust and will be seeing you again in the future. We will be happy to help anyone you send out way. Happy Driving!

August 24, 2023

Appointment for routine service went as planned. The cost for services was reasonable. It was ready o. Time. More

by Bob L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon
Aug 24, 2023 -

D-Patrick Lebanon Ford responded

Hi Bob, thank you for rating your visit! We're happy to hear that you chose us to service your vehicle. As well as everything going well and meeting your expectations. Happy Driving!

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