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D-Patrick Lebanon Ford

Lebanon, IN

Overview
Reviews
Vehicles
4.4
101 Reviews
Call Dealership (765) 482-0170

1515 Indianapolis Ave

Lebanon, IN

46052

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Showing 63 service reviews

April 27, 2026

Wonderful experience! They did what they said they would, when they said they would, for what they said they would. More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Apr 28, 2026 -

D-Patrick Lebanon Ford responded

Matt, thank you for the kind words! We’re glad to hear everything was delivered exactly as promised and on time. We appreciate your business and look forward to seeing you again!

April 24, 2026

Great job. Answered all questions and quick professional service by all!!! My preferred dealer for any and all future needs! More

by cigpuller38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Apr 24, 2026 -

D-Patrick Lebanon Ford responded

We truly appreciate your feedback! Happy to hear you had a quick professional experience and look forward to helping you again in the future.

April 10, 2026

Communications was great and repairs were made timely and they provided advise for an issue with our ford escape More

by Powerbriguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Apr 10, 2026 -

D-Patrick Lebanon Ford responded

Thanks so much for your feedback! We’re happy communication was clear and repairs were completed quickly. We’re also glad we could offer helpful insight on your Ford Escape.

June 27, 2025

Service department lie to me about the price of parts! !! And charged me labor for a recall on the vehicle!!! So I recommend taking it somewhere else and double checking any work you have had done ther More

by Mattlmiller68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department supervisor
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Jul 02, 2025 -

D-Patrick Lebanon Ford responded

Hello Matt, We’re sorry to hear that you didn’t enjoy your recent experience. We are required by federal law to complete all recalls when a vehicle is in our possession. Unfortunately, with this recall involving the front brakes we had to remove your wheels. In doing so, we found your lug nuts swollen and unusable, and needed to replace them to complete the repair. We made sure to inform you of the situation and the price for the repair, you authorized us to replace the lug nuts. The recall repair was covered by Ford warranty, and we only charged for the lug nut replacement.

January 08, 2024

Worked with my vehicle coverage to cover the tire replacement. Kept me informed on how the service was going. More

by henrob79
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubrey
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Jan 09, 2024 -

D-Patrick Lebanon Ford responded

Hi henrob79, thank you for rating your visit! We're happy to hear our team was able to take care of the tire replacement. Plus, staying transparent by keeping you inform. Happy Driving!

January 07, 2024

I take my 2014 Ford F150 exclusively to D Patrick Ford for all its maintenance requirements. Your dealership personnel have always been very helpful and respectful to me, and that means a lot. Josh was my More

by danrusher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Jan 08, 2024 -

D-Patrick Lebanon Ford responded

Hi Danrusher, thank you for rating your visit! We're proud to hear our team has earn your trust. We're proud to hear Josh was so helpful and gave you such excellent service. We will be honored to help you again in the future. Happy Driving!

Jan 08, 2024 -

danrusher responded

Thanks again.

January 04, 2024

I appreciate your persistence in locating the source of the continued oil leak in my truck. More

by candy.royer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
several,
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Jan 05, 2024 -

D-Patrick Lebanon Ford responded

Hi, thank you for rating your visit! We're happy to hear our team was able to find the source of your issue and they took care of it. We will be honored to help you again in the future. Happy Driving!

January 04, 2024

Everyone was very nice and I was able to get my oil changed in a timely manner More

by TammyJo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna west
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Jan 05, 2024 -

D-Patrick Lebanon Ford responded

Hi TammyJo, thank you for rating your visit! We're happy to hear our team was so helpful and got you back on the road in a timely manner. Happy Driving!

Jan 05, 2024 -

TammyJo responded

You are more than welcome

December 30, 2023

Everyone was so friendly and welcoming. They started on my car on time and had me out of there by the estimated time. The waiting area was comfortable. I'd definitely come back for service More

by Nsbshannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Jan 01, 2024 -

D-Patrick Lebanon Ford responded

Hi, thank you for rating your visit! We're happy to hear our team didn't take too much of your time and even that time was a comfortable time for you. We will be honored to help you again in the future. Happy Driving!

December 30, 2023

Michael was very helpful from start to finish. Car looks fantastic. Very pleased and happy. More

by Diana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael wines
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Jan 01, 2024 -

D-Patrick Lebanon Ford responded

Hi Diana, thank you for rating your visit! We're proud to hear Michael was so helpful and gave you excellent customer service. We will be honored to help you again in the future. Happy Driving!

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