DARCARS BMW of Mt Kisco
Mt. Kisco, NY
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It was an absolute pleasure to work with Adriano when leasing our new X7. He’s professional, personal and patient. He was incredibly responsive and worked hard to make sure he found the right car for us. leasing our new X7. He’s professional, personal and patient. He was incredibly responsive and worked hard to make sure he found the right car for us. I would highly recommend him to anyone looking to do business at Darcars BMW. More
I came to this dealership because I needed a car I looked at a few and decided on an X1 , the salesman Paul was amazing he was new but was so helpful and professional. If it wasn’t for Paul I wouldn’t be in at a few and decided on an X1 , the salesman Paul was amazing he was new but was so helpful and professional. If it wasn’t for Paul I wouldn’t be in a car I love. I’d give this dealership a 10/10 if I could so quick and easy to deal with. More
I would like to take a moment to recognize and sincerely compliment **Chy Wiggan, Assistant Service Manager at DARCARS BMW of Mt. Kisco**. Chy is truly an invaluable employee and someone who knows how to compliment **Chy Wiggan, Assistant Service Manager at DARCARS BMW of Mt. Kisco**. Chy is truly an invaluable employee and someone who knows how to treat people the right way. He is patient, understanding, extremely knowledgeable about BMWs, and, most importantly, treats his customers with genuine respect and kindness. I recently brought my car in for maintenance and was waiting at the dealership while the work was being completed. It happened to be around lunchtime, and Chy noticed that I was sitting outside patiently waiting. Without hesitation, he took it upon himself to offer me some food. That may seem like a small gesture, but it meant a great deal to me. In a world where everyone seems to be in a hurry and patience can sometimes be in short supply, Chy took the time to notice a customer and make sure I was taken care of. That speaks volumes about his character. Chy is an **exceptional gentleman**, and I believe he deserves to be recognized for the hard work, professionalism, compassion, and respect he shows his customers. DARCARS BMW of Mt. Kisco is fortunate to have someone like Chy on its team. Employees like him are what make a business stand out and keep customers coming back. **Thank you, Chy, for going above and beyond. Your kindness and professionalism are truly appreciated!** John Martino More
I must say this is one of the best experience ever. Giovanni was the best he help me with throughout the process! I would recommend him to anybody looking for a BMW truly is the best in the business!! Giovanni was the best he help me with throughout the process! I would recommend him to anybody looking for a BMW truly is the best in the business!! More
Alex was great, he worked with me via phone/text cause I live a few hours away. We negotiated the whole deal before I came to the dealership, He went back and forth with his GM and really pushed to get me t live a few hours away. We negotiated the whole deal before I came to the dealership, He went back and forth with his GM and really pushed to get me the price that I needed. All I had to do onsite was pick 1 of 2 identical cars except different colors. When I arrived there, my mother liked the deal so much she took the second car on the spot. The dealership was great and everyone there was very professional. More
I purchased the car on April 29, 2026 and I’ve had nothing but problems since. I’ve had to bring the car back to the dealership at least four times since. First, we discovered a coolant leak which th nothing but problems since. I’ve had to bring the car back to the dealership at least four times since. First, we discovered a coolant leak which they did fixed.. then a week or so after the coolant leak was fixed. I got an email from BMW service stating that there is an axle leak and listed the price of replacement.. I called the dealer to inform them that they missed this on inspection which they did fix it. Then the car had a check engine light. I had to bring it back to the dealership for that. They discovered that there were other issues with the car, front brake issue. All four rims were dented and a steering issue, all of which BMW of Mount Kisco refused to fix.. I am truly disappointed with the way I was treated disrespected and not treated properly as a customer, from the used car sales manager and the general manager. They were both truly unprofessional. I will be escalating my complaint to New York State as well as BMW of North America.. As a third time owner of BMW cars. I would never consider using BMW of Mount Kisco for purchasing our servicing cars again.. More

