DARCARS Chrysler Dodge Jeep RAM of Rockville
Rockville, MD
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Simply the Best Good experience overall. Arthur was very helpful and professional. He made the whole process seamless and there was no pressure at all. If you are loo Good experience overall. Arthur was very helpful and professional. He made the whole process seamless and there was no pressure at all. If you are looking to purchase a vehicle go see Arthur at DARCARS. He is Simply the best! More
Great Customer Servive My wife and I went to Darcars in Rockville MD to purchase our first Jeep and we were thrilled by the excellent customer service we received from Arthu My wife and I went to Darcars in Rockville MD to purchase our first Jeep and we were thrilled by the excellent customer service we received from Arthur Oluwole who is one the sale consultant. Another person who was great with us was Morris More
Outstanding customer service Ceidrick is an outstanding, no pressure salesman, professional, knowledgeable, personable. Couldn't have had a more wonderful experience. Wish there w Ceidrick is an outstanding, no pressure salesman, professional, knowledgeable, personable. Couldn't have had a more wonderful experience. Wish there were more than 5 stars! More
Excellent Experience My name is Andres and thanks to Ceidrick I got my Dodge Charger 2016 best sales man. This is the 4th Vehicle my family and I have bought from him and My name is Andres and thanks to Ceidrick I got my Dodge Charger 2016 best sales man. This is the 4th Vehicle my family and I have bought from him and will continue to send his way. Great service all around. More
Excellent customer service all the way around!!! MARCELLUS BLANDING!! Please ask for him when looking for your next vehicle! I live over an hour away with a Chrysler Jeep Dodge dealership literally r MARCELLUS BLANDING!! Please ask for him when looking for your next vehicle! I live over an hour away with a Chrysler Jeep Dodge dealership literally right next door to me. After speaking with Marcellus over the phone I figured I had to make the trip just to compliment his customer service. I work 7 days a week so I got there 5 minutes before they closed on Sunday. Marcellus met me outside and not once was I made uncomfortable for coming when they closed. Within 10 minutes of arriving everything was set up and I left feeling confident that I made the right choice. The very next day Marcellus called me to let me know the deal was ready and the car was ready. I didn't get off until 7:30pm and arrived at the dealership at 9:05pm. Again I was treated like I was there early in the morning and they had all day for me. I went straight into finance with IJ Jemli. He laughed me through the whole thing and again never once felt uncomfortable. In and out of finance in 30 minutes? That's worth driving over 70 miles for!! I can't thank Marcellus and IJ enough for my new car! Go see MARCELLUS BLANDING!!!! More
Awesome Customer Service! I had never purchased a car before, so I was nervous that I would be taken advantage of since I am a woman. Someone recommended this place to me, so I I had never purchased a car before, so I was nervous that I would be taken advantage of since I am a woman. Someone recommended this place to me, so I went in to check it out. At the door, I was greeted by the Financial Services Manager, IJ Jemli. He was very professional and friendly. I instantly felt comfortable. He offered me a bottle of water and had one of the sales reps take care of me. He would check in on me every now and again to make sure that the sales rep was taking good care of me. I was on a very limited budget, and they were willing to work with me to find something in my price range, with low mileage. The sales rep was patient and gave me time to look around without rushing me at all. There were no gimmicks or sales pushing, so I felt comforted that they had my best interest at heart. I found the perfect vehicle! IJ Jemli worked to get me the best financing possible, and took care of seeing the transaction through until I left in my new car. He went above and beyond his job title. Normally someone like him would just stay in his cozy office on a cold and rainy day, but he didn't hesitate to walk outside to make sure everything was in order. He checked the vehicle inside and out. He made sure that I had a full tank of gas, fully cleaned car, and he even fixed a problem with the license plate holder thing that was broken. That was not his job. He has an office position, but he had no qualms about going into the shop and fixing the thing himself! I was really impressed with the amount of care he put into my purchase. Even after all the papers were signed, he sat with me in the car to help show me all the nifty gadgets and bluetooth. He is a sincere and honest man, and this comes across through his professionalism and work ethic. This was also evident when I saw his communication with the other people who worked there. He also has the type of personality that makes you feel relaxed with him, but he gets his job done. I HIGHLY recommend asking to work with him directly if you are interested in purchasing a car at this location. Btw, he was open to helping me find a car at a different location if need be. He was calm, cool and informative. He took the time to explain the paperwork, and even guided me through what I needed to do with my car insurance. GEICO was giving me a hard time about needing me to turn in my plates before I was able to add this new car onto my coverage, but I handed him my cell phone to talk to GEICO and he took care of it!! This man went WAY above and beyond, and I don't write many reviews on yelp, but this was an experience that I must share! I am SO happy with my car! THANK YOU IJ Jemli! Superb customer service, surpassed my expectations, amazing and enjoyable experience. More
Miscommunications do happen, sometimes I'm an out of state shopper, being helped by Dennis in sales to buy a Wrangler for my wife's Christmas present. He dropped the ball in keeping me info I'm an out of state shopper, being helped by Dennis in sales to buy a Wrangler for my wife's Christmas present. He dropped the ball in keeping me informed and I got angry when I found out that the jeep I wanted was no longer available. But to his credit, and the sales team there at DARCARS, I eventually got the car I wanted. I cannot say enough how impressed I was, in the end, with how much work they put into making me happy. It is quite obvious that the dealership is a very professionally run operation with high standards of performance. Dennis fits in well there and I would not hesitate to work with him again in the future. Thank you, DARCARS, for helping me get for my wife the car of her dreams. We flew in from Florida and drove back and couldn't be happier with our new Jeep. More
Amazing Experience!! Went to the dealership 3 days in a roll. Ceidrick made me feel at ease with my purchase. Made sure I got what I wanted with an amazing deal. Very grat Went to the dealership 3 days in a roll. Ceidrick made me feel at ease with my purchase. Made sure I got what I wanted with an amazing deal. Very grateful with my purchase More
Ceidrick at Darcars is the jammy-jam! I have NEVER walked out of a dealership feeling like I was genuinely happy with the car/price until my purchase with Ceidrick & Darcars Jeep. I have NEVER walked out of a dealership feeling like I was genuinely happy with the car/price until my purchase with Ceidrick & Darcars Jeep. More
Great service I got the car I wanted and I love it. Great service everyone is very friendly.. Highly recommended dealership. Thank you Arthur great service. I'm enj I got the car I wanted and I love it. Great service everyone is very friendly.. Highly recommended dealership. Thank you Arthur great service. I'm enjoying my Hyundai More

