DARCARS Chrysler Dodge Jeep RAM of Rockville

I had an issue with my car warranty that I purchased through DARCARS dealership in Rockville MD and Ali’s Mohamdi resolved the issues painless he is trustworthy and I will certainly recommend his servic through DARCARS dealership in Rockville MD and Ali’s Mohamdi resolved the issues painless he is trustworthy and I will certainly recommend his services to all my friends and family. More

Ok were do I start. Wanted to purchase a Jeep Cherokee. Dealt with Layla and she pushy. Dealt with Mr. Hamid. He is a liar and a crook. With my rock solid credit rating (all over 800)he tried to offer me 4 Dealt with Layla and she pushy. Dealt with Mr. Hamid. He is a liar and a crook. With my rock solid credit rating (all over 800)he tried to offer me 4.23% interest when I was approved through BBT at 2.69%. He lied and said I was approved for 4.23% but when I received a call from BBT finance department I got the truth. They also came up with some ridiculous fee called "commission sales fee" xxx is that. I refused to pay. Oh I was told its a new fee added to the price of the car sales starting in October and it has to be added in. They really need to be report to the consumer protection agency of Montgomery County. I hope this dealership goes under real soon, so consumers won't fall for their BULL....... More

Went for an oil change and had the most disrespectful costumer service ever. @Daniel Arriaza and another large guy… So arrogant! This is my first ever review but I had to do it. costumer service ever. @Daniel Arriaza and another large guy… So arrogant! This is my first ever review but I had to do it. More

I went to get an oil change on our 2017 Grand Cherokee because I was sent a $24.95 special for oil and filter. Of course the price to did not cover synthetic oil so I agreed to go ahead. 30 mins later because I was sent a $24.95 special for oil and filter. Of course the price to did not cover synthetic oil so I agreed to go ahead. 30 mins later I get a call stating there was a nail in the tire and $65 to plug plus I also needed the 30,000 service and I was quoted $1000 . this bill was for air filter ,cabin filter and drain and replace transfer case fluid. . I changed oil and filter and plugged tire though i really wonder if I had a nail in the tire for $104. When I checked owners manual It does not recommend changing transfer fluid until 120,000 miles. I went and Bought air and cabin filter and replaced myself for $50. It took less than 20 mins. Last time I go Dar cars More

I purchased my 2020 Dodge Challenger SXT and that was my first priority. I saw it online and I went there . When I get there they welcome to me nicely specially my sales representative mr. Mohsin shirazi . first priority. I saw it online and I went there . When I get there they welcome to me nicely specially my sales representative mr. Mohsin shirazi . He explained me everything there was no pressure from him at all. I have enjoyed doing business here I bought from them . Pricing on the car andbuying process is easy. I will go back here again because of the excellent customer service. Mr. Shirazi really knows car well, you won’t find a better car dealer then them . More

Run as far as you can from this placeManuel, Jaryd and Run as far as you can from this place Manuel, Jaryd and Ali run this place like a used car dealership. Looking to get lied to, nickel and dimed and Run as far as you can from this place Manuel, Jaryd and Ali run this place like a used car dealership. Looking to get lied to, nickel and dimed and backpedaled on? Then this place is for you! More

Customer service I had issues with the body shop and went to Ali the GM at Rockville dealership and he took care of my issues and promptly. txs I had issues with the body shop and went to Ali the GM at Rockville dealership and he took care of my issues and promptly. txs More

Mechanics lack attention to detail & misleading sales team. I recently bought an used 2012 Jeep Wrangler. After buying the pre-certified car which should have gone through a multi point inspection to pass Maryl I recently bought an used 2012 Jeep Wrangler. After buying the pre-certified car which should have gone through a multi point inspection to pass Maryland State Inspection, it was clear the mechanics have no attention to detail and have no business certifying a car. Under closer inspection of the under side of the car there are two important details that were over looked. The first issued I noticed was the wiring harness to the back left wheel hub was not reattached to the frame risking the cable getting caught in the tire or suspension which would lead to the traction control to fail. Luckily I caught that early and re-attached it myself. This was not the only example of not attaching the wiring harness back to the car. The second issue I noticed was that oil pan was not put on correctly. The oil pan was missing a nut which also shows the mechanics lack of caring for the cars you are purchasing. Makes you wonder if they torque the other bolts and nut to the specified torque setting in the manual. . In addition to the mechanics clearly showing a lack of attention to detail is the sales team that advertised this car as a hard top and soft top Jeep. In an attempt to put the soft top up, it was clear that none of the attachment points came with the car for the soft top. I went to the dealership and they said that is unfortunate and to go buy them myself and made comments about how it's my fault for buying an used car. I found the comments about the used car demeaning towards me and my financial status. What started off as a positive buying experience turned into a very negative experience and I will be sure to let my friends who are looking for Jeeps, or own them, to avoid DARCARs and the certified mechanics that certified my car despite the obvious problems that could have been easily fixed themselves if they cared. More

Very unethical operation and terrible customer service and experience including the collusion center. I would not recommend this dealership and Chrysler Corp will be made aware and experience including the collusion center. I would not recommend this dealership and Chrysler Corp will be made aware More

The servicing department is a scam Do not come here to get your car serviced. They will take your money and not fix the issue. Its sick and they should be ashamed of themselves Do not come here to get your car serviced. They will take your money and not fix the issue. Its sick and they should be ashamed of themselves More