DARCARS Ford

DARCARS Ford has excellent customer service! My fiance and I went to DARCARS a few months ago. We were looking for a family car, as we are expecting our first child in September. Kwami was very h My fiance and I went to DARCARS a few months ago. We were looking for a family car, as we are expecting our first child in September. Kwami was very helpful to us throughout the entire process. He listened to our needs and showed us several options before we came to our final decision. He was very informative and we left feeling completely comfortable and pleased with our new Ford Edge. Kwami was excellent and we would definitely work with him again! More

LOVING MY 2016 Ruby Red Explorer!!! I purchased a vehicle from Darcar Ford in January 2015. A 2014 Ford Edge and I really liked my vehicle. I had been considering trading the Edge in f I purchased a vehicle from Darcar Ford in January 2015. A 2014 Ford Edge and I really liked my vehicle. I had been considering trading the Edge in for a newer model but I was very reluctant to do so. On July 19th, I decided to just drive to the dealership and see what my options were. Kwami met me at the door and took car of all of questions and concerns immediately. He asked me what I was looking for and even took me to look at the cars I had requested. Kwami suggested a 2016 Ford Explorer after helping me look at the suggestion I had chosen. I am so THANKFUL that he made this suggestion because I absolutely LOVE my 2016 Ruby Red Explorer. His patience and attention to detail was exactly what I needed. I requested to have my financing done by Mr. Chico and he immediately called him to make sure that I would be comfortable with my purchase. Mr. Chico assisted me with my previous purchase and he was as amazing on July 16th and he was in January 2015. More

Service.. Went in for oil change at 930...at 1230 they couldnt locate my truck...i found it myself in back of the building ...never been serviced..sitting there Went in for oil change at 930...at 1230 they couldnt locate my truck...i found it myself in back of the building ...never been serviced..sitting there a whole 3 hours just like me waited in the room to get serviced so i took my truck without oil change...oil change that jiffy lube finished in 15 mins.... Good job !!!DARCARS!!!! More

New car Pricing Request Afrer several phone calls to 2 representatives & email requests, I have received no response to my request for pricing on a new car. It has been 3 d Afrer several phone calls to 2 representatives & email requests, I have received no response to my request for pricing on a new car. It has been 3 days...very frustrating. More

Dream Truck - F350 I've been buying vehicles for 40 years and purchasing my F350 from DARCARS Ford in Lanham has to be the best and most pleasant experience I've had. My I've been buying vehicles for 40 years and purchasing my F350 from DARCARS Ford in Lanham has to be the best and most pleasant experience I've had. My sales rep, Russell Dodd, was very attentative to my needs and not pushy. I knew what I wanted when I walked in, Russell showed me the perfect truck and within an hour we shook hands on the deal. I was also impressed with the Sales Manager, Mr. Nicorescu, who helped close the deal. I've been telling all my friends and co-workers of my experience and highly recommend DARCARS Ford to anyone I know. More

The Best Experience Ever So I had the pleasure of working with Russell and Marcus. Let me tell you that this was a very long process lol. But, they were super nice, profession So I had the pleasure of working with Russell and Marcus. Let me tell you that this was a very long process lol. But, they were super nice, professional, and beyond helpful when it came to this process. The first time that I drove the Kia Soul, I knew automatically that I wanted that car. I was only shopping for a car because I was offered a new job and it is impossible to get around without a car. when I tell you that my car is PERFECT, it is perfect. They helped me get a great deal as a recent college graduate. Whenever I had a question I simply texted Russell who responded as soon as possible. He was just there as guidance every step of the way. Russell also put me in touch with Felix at Statefarm and I was able to get car insurance for under $200. I really don't spend much money on gas. I drove from MD to Chicago and I only had to refill my tank twice! I spend $19 on gas a week and my car drives smooth. I would highly recommend people going to DARCARS and dealing with Russell! Thanks Russell and Marcus. More

Fine experience Armen Tangyan was extremely helpful with helping me to acquire my car in order to drive for Uber. If driving for Uber to make some extra money interes Armen Tangyan was extremely helpful with helping me to acquire my car in order to drive for Uber. If driving for Uber to make some extra money interests anyone, I would highly suggest that you participate in Uber's leasing program (obviously, do your own due diligence before signing yourself to a 3-year lease). Armen's the man to help you! More

Superior Professional Service Mr. Booker T. Jefferson, Sales Consultant for Darcars Ford - Lanham Kia provided my wife and I with courteous and professional service in the purchase Mr. Booker T. Jefferson, Sales Consultant for Darcars Ford - Lanham Kia provided my wife and I with courteous and professional service in the purchase of our Kia Rio automobile. He had superior knowledge concerning all aspects of the automobile we were purchasing, his mannerism and salesmanship in explaining the features of the automobile was clear, concise and assuring that the automobile we were purchasing would clearly serve our transportation needs. It was an enjoyable experience to purchase a vehicle from Mr. Jefferson because it was like purchasing a car from a person that you knew was providing you with the best deal possible in purchasing our vehicle. One of the things that impressed us most that he DID NOT show the hard sale tactics of the typical old-time hard-sell of an automobile salesman. It was the knowledge of the car that he imparted to us that assured us that this particular car would totally satisfy our transportation needs and we would feel like we were riding in a Rolls-Royce. Again, let us express our appreciation for a job well-done in selling us the vehicle. The fact that we purchased the car from Mr. Jefferson is the best testimony to his exemplary salesmanship!!! More

Would definitely recommend Buying my car from darcars Ford was a pleasurable experience and I would definitely recommend it to my family and friends the sales associates were ve Buying my car from darcars Ford was a pleasurable experience and I would definitely recommend it to my family and friends the sales associates were very helpful More

New Car Purchase This will be the 3rd time I have purchased a vehicle from Darcars Ford. I have come to trust this location as a good place to purchase trucks. I act This will be the 3rd time I have purchased a vehicle from Darcars Ford. I have come to trust this location as a good place to purchase trucks. I actually referred my father here when he purchased his Ford Explorer. The individuals selected above made my visit worthwhile (no matter how extended or limited the interaction). More