DARCARS Ford

Best experience ever and Thomas is the guy Awesome experience for my mustang purchased, Thomas whitehead is the guy you need to ask for if you ever shop for new FORD. Just love my car Awesome experience for my mustang purchased, Thomas whitehead is the guy you need to ask for if you ever shop for new FORD. Just love my car More

2015 Ford F-150 All of the staff members were very helpful throughout the buying process. Would definitely recommend Thomas and DARCARS Lanham Ford to my friends and All of the staff members were very helpful throughout the buying process. Would definitely recommend Thomas and DARCARS Lanham Ford to my friends and family. More

New car purchase I spend too long with sea person and when I get to finance person the price sales person gave it to me is different. The finance person said sales per I spend too long with sea person and when I get to finance person the price sales person gave it to me is different. The finance person said sales person didn't explained to me all the fact. More

Nice experience It was a nice experience. Everyone was polite and competent. This is the second time I have bought a car here and would recommend Darcars to others. It was a nice experience. Everyone was polite and competent. This is the second time I have bought a car here and would recommend Darcars to others. More

New 2015 Kia Soul Thomas was wonderful, very friendly and took he time with us. The price was great. Purchase was fast. Thank you I will be back soon. Totally recomm Thomas was wonderful, very friendly and took he time with us. The price was great. Purchase was fast. Thank you I will be back soon. Totally recommend him for a purchase. Thank you Thomas! More

Efficiently outstanding! I'd purchase a used car from them previously and came back to upgrade. The experience was one of courtesy, professionalism, patience and thoroughness. I'd purchase a used car from them previously and came back to upgrade. The experience was one of courtesy, professionalism, patience and thoroughness. The service department offers the same! More

A Satisfied Customer!!!!!! I bought a 2015 Escape Titanium from Samuella Betts. My car purchase experience was outstanding as Ms. Betts was professional and very attentive to my I bought a 2015 Escape Titanium from Samuella Betts. My car purchase experience was outstanding as Ms. Betts was professional and very attentive to my specific needs in terms of what I I wanted in a car. This was my second purchase from this dealership and I must say I am very pleased with my overall experience with DARCARS FORD. I will definitely encourage my family and friends to seek out DARCARS FORD and Samuella Betts about their car buying needs. More

Customer Oriented Service and Sales - Great Experience My wife and I bought an Explorer from Ms. Sierra Whitehead, with some help from Marcus, yesterday and we were extremely happy with their service and p My wife and I bought an Explorer from Ms. Sierra Whitehead, with some help from Marcus, yesterday and we were extremely happy with their service and professionalism. Sierra's candid and helpful attitude was a nice change from the disorganized and pushy sales staff from other dealerships that we visited earlier in the day. I was impressed with how friendly all the other dealership staff were as well; lots of friendly faces and conversation while waiting for paperwork etc. The pricing for the vehicle was fair and they negotiated without being overly aggressive or manipulative. The only constructive criticism I would offer is that they should make the details about rebates/cash back offers more clear on the website and it would be nice to know in advance that you can only get some of the rebates or 0% financing; not both (this is really a Ford Manufacturing rule). What impressed me most was the last part of the transaction when we had a slight miscommunication regarding the Sync feature. After all the paperwork was signed and we were about to drive off the lot we realized the base model we purchased didn't have Sync. When we went back inside to discuss wanting the feature, they apologized for any miscommunication and happily re-processed all the paperwork for a different vehicle that included the Sync feature. The team was concerned they did something wrong and moved quickly to get us back on the road with the right vehicle in no time. This was telling of their priorities; it was about the customer all the way! My wife and I will gladly return when we're ready to buy another vehicle. More

One word - WOW! My car purchase (s) experience with Darcars Lanham has always been excellent. I have purchased five cars from the dealership and all purchases has be My car purchase (s) experience with Darcars Lanham has always been excellent. I have purchased five cars from the dealership and all purchases has been with Kwami Amegah. As a sales consultant he is very courteous, understands my need both from a product and a budget perspective. It was a pleasure dealing with Haroon Khalil - The finance Manager who made the entire documentation process very enjoyable. FIRST OF ITS KIND! in the box as they say!! Best of times for you Haroon! My special thanks to Andrew Schultz for taking care that everything went well as with the purchase(s). Best; Deep More

NO STRESS My husband and I was looking for a ford fusion with a good price tag. I was looking online when I came across one at your dealership. When we got ther My husband and I was looking for a ford fusion with a good price tag. I was looking online when I came across one at your dealership. When we got there we were greeted and the process began we test drove for cars and narrow our search to the car we purchased. it had some minor problem that our salesman Idrissa Bah said that it would get taken care of. This is the second time purchaseing a car that was a breeze. Keep up the good work Idrissa and Darcars. Idrissa had excellent customer service skill and was not a fast talker my husband can't stand a fast talker. thanks Thank You, More