DARCARS Infiniti of Greenwich

Excellent experience. Will never forget the support I received coming from overseas. Thanks Frank and Brooke of Infiniti Greenwich! Will never forget the support I received coming from overseas. Thanks Frank and Brooke of Infiniti Greenwich! More

Shady at Best! !!!! Stephen Wesley was my salesman, when I purchased my vehicle I was told that the Dars cars was mandatory, I have since found out that no aftermark !!!! Stephen Wesley was my salesman, when I purchased my vehicle I was told that the Dars cars was mandatory, I have since found out that no aftermarket product is mandatory. They charged me $2000 for something I did not need and did not want I was told by Stephen and Chris Fry that it was mandatory, after I sold my vehicle and tried to get the money back for my CPO and the Dars cars, I was met with much resistance. Every single time I called to speak to anybody in finance I was told there was nobody here I left over 25 messages , still no return phone call when I finally reached Frank who claim to be their general manager, he told me that Stephen, Wesley and Chris Frey were let go because of their questionable practices. I told him that doesn’t help me because they already got me for $2000 for this Dars cars that I did not want Frank said he would help me with my CPO refund I gave them all my information never heard from him again. I called another 10 times to be told he was not in. I am presently in front of Infinity. I had to drive all the way down here from Brookfield Connecticut to try to deal with this. Online it states their hours are at 9 AM. All of the finance people are here, but I was told they can’t speak to me until 10 o’clock and it just keeps getting better here.Unbelievable!!!!!! Stay clear of this dealership. They seem to change management at least once a year. More

I would recommend friends and family members because the service and staff was impressed. job well service and staff was impressed. job well More

Brooke was very knowledgeable, professional, personable, and accommodating. I would highly recommend him to anyone looking to purchase a vehicle. and accommodating. I would highly recommend him to anyone looking to purchase a vehicle. More

Shoutout to Brooke for selling me my first car and making it such a great experience. Everyone at this dealership was polite and very helpful. As soon as I walked in my family and I were greeted with hot cho it such a great experience. Everyone at this dealership was polite and very helpful. As soon as I walked in my family and I were greeted with hot chocolate, snacks and coffee. Brooke was very welcoming and did a great job at selling me the exact car I wanted for a reasonable price. I walked out of there with a huge smile on my face thanks to Brooke and the associates there at Darcars Infinti Greenwhich. More

I purchased my car before the dealership was owned by DARCARS. Ever since, the customer service has taken a downturn. I went from leasing to purchasing and now paying more than my car is worth because DARCARS. Ever since, the customer service has taken a downturn. I went from leasing to purchasing and now paying more than my car is worth because they screwed up my paperwork. The service department is appalling. It’s difficult to make an appointment, they claim completing repairs when they didn’t. That is not only deceiving the customer, but possible putting them in danger. I have had people ask me where I purchased my car and I tell them to stay away from DARCARD Greenwich Infiniti. I am also asking others that have similar experiences to write up their review on any platform necessary. More

Great buying experience. It was my first time buying a car and I felt totally comfortable with everyone that helped me. They made it very easy. It was my first time buying a car and I felt totally comfortable with everyone that helped me. They made it very easy. More

My first service and was taken on time and out the door within the hour very satisfied! Thanks within the hour very satisfied! Thanks More

Brooke Jessup has given us wonderful personalized service at every step of the way . Leasing and now buying our car was a big decision and Brooke took lots of time to help us through the process. He even add at every step of the way . Leasing and now buying our car was a big decision and Brooke took lots of time to help us through the process. He even added in some bargain perks to add to the benefits . We couldn’t have done it without him . He does everything ! More

We can not express enough how courteous, professional and accommodating the team from Greenwich Infiniti was! Chris and Steven went over an beyond to make sure our new vehicle was ready on time and took the accommodating the team from Greenwich Infiniti was! Chris and Steven went over an beyond to make sure our new vehicle was ready on time and took the time to explain every detail and answered all of our questions. Chris and Steven and the entire Greenwich Infiniti team made the whole process seamless and made it an excellent experience for us. We would recommend them to anyone looking for a new Infiniti! More