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DARCARS Infiniti of Greenwich

Greenwich, CT

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Reviews
Vehicles
4.8
688 Reviews
DARCARS Infiniti of Greenwich is a new kind of luxury dealer in Greenwich. At 315 Milbank Avenue, we will make your car buying experience a pleasure. DARCARS Infiniti of Greenwich has a whole new way of doing business. We offer a large loaner fleet, free pickup and delivery, complimentary car washes, plus truly competitive pricing on all models! As a member of the DARCARS Group, we know luxury vehicles and want your car buying and servicing experience to be an enjoyable one. Come to DARCARS Infiniti of Greenwich and take a tour around our new showroom.
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315 Milbank Ave

Greenwich, CT

06830

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Showing 688 reviews

September 14, 2024

Professional, direct, honest and very knowledgeable. Customer Service excellent. Proficient in spanish which was very helpful More

by Brttla21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cleice Beraldo
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Sep 16, 2024 -

DARCARS Infiniti of Greenwich responded

Thank you for the kind words, they're much appreciated! Wishing you many safe and happy miles.

September 12, 2024

This has been the worst car buying experience I have ever had. Our sales guy was wonderful but the management had been awful. The general manager Armin has been rude and the sales manager Paolo just kept tal More

by Kim D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Armin and Paulo
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Sep 16, 2024 -

DARCARS Infiniti of Greenwich responded

Hi Kim, thanks for reaching out -- our apologies for the three day delay as the vehicle completed its time in the body shop. We were more than happy to provide those all-weather mats and a detailing to make up for the delay in delivery. Wishing your son many safe and happy miles in his new car!

Sep 16, 2024 -

Kim D responded

The day of delivery we found out that the car was not registered and would be coming with dealer plates. Something we should have been made aware of ahead of time. Also that we would only receive 1 key and that none of the scratches would be buffed out. Since receiving the car I had multiple phone calls from the general manager Artim begging me to take my review down and said he would send me a check for $250 for my troubles ONLY if I removed the review. Horrible, just horrible. I can’t ship my car as I needed to do until I receive the registration and should have been made aware it would be up to 2 weeks before paying for the car!

August 29, 2024

Very personable and professional and went out of her way to ensure we left happy and had a good overall experience xoerince More

by tigercollins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Lugo, Cleice Beraldo
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Sep 03, 2024 -

DARCARS Infiniti of Greenwich responded

Tiger, we're happy to hear that our team was able to demonstrate our commitment to great service. Your support means so much to all of us at DARCARS Infiniti of Greenwich. Drive safely!

August 02, 2024

In it incredible experience, very helpful and polite. Was very patient while I was trying to get my Binder. Thank you. More

by Sradmila1985
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Lugo, Cleice Beraldo
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Aug 07, 2024 -

DARCARS Infiniti of Greenwich responded

We're delighted to hear that our DARCARS Infiniti of Greenwich team delivered the accommodating and gratifying service we aim for! Thank you for your business and kind words - we hope to see you again!

July 11, 2024

Cleice Bernaldo was incredibly helpful , honest, and a pleasure to work with . I highly recommend her help!! More

by Rmanus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cleice Beraldo
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Aug 07, 2024 -

DARCARS Infiniti of Greenwich responded

We're honored to have earned your recommendation! Cleice will be delighted that her professional and courteous care made your experience so positive. Thank you for your business, and we wish you safe travels until we meet again!

July 09, 2024

Cleice Beraldo was excellent! The experience exceeded my expectations in every way. Cleice assisted me with all my troubles and answered all my questions, it was truly a great exp More

by Joao L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cleice Beraldo
Print
Aug 07, 2024 -

DARCARS Infiniti of Greenwich responded

Our customer relationships are our foremost concern, and we're glad to hear that's clear, Joao. Thank you for the stellar rating and for allowing us to serve you - the entire DARCARS Infiniti of Greenwich team appreciates it!

March 06, 2024

Cleice Beraldo was very helpful during the transition. She was knowledgeable and professional. Would highly recommend. More

by Julia.monteleone71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cleice Beraldo
Print
Mar 07, 2024 -

DARCARS Infiniti of Greenwich responded

Our customer relationships are our foremost concern, and we're glad to hear that's clear, Julia! Thank you for the stellar rating and for allowing us to serve you - the entire DARCARS Infiniti of Greenwich team appreciates it!

February 12, 2024

I worked with Cliece Beraldo and Armin Rago. They were so welcoming and knowledgeable. I had a great experience and highly recommend them to all my friends and family and will definitely get my More

by conniewilmarth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cleice Beraldo, Brooke Labonte
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Feb 21, 2024 -

DARCARS Infiniti of Greenwich responded

Hi Connie, thank you for taking the time to share your positive experience with Cleice and Armin. We're thrilled to hear that they provided such welcoming and knowledgeable service! We appreciate your recommendation and look forward to assisting you for years to come.

January 12, 2024

Awesome customer service - user car sale. Brittnay was awesome , and so helpful ! Cool thank you More

by Wendy.caruso5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittney Mathews
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January 03, 2024

Thank you Brooke. We went to look at a car and were so impressed we ended up walking out owning it. Brooke and his coworkers made the process so easy. They listened t More

by jrouke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brooke Labonte
Print
Jan 04, 2024 -

DARCARS Infiniti of Greenwich responded

We're SO pleased to read that Brooke and the team delivered such a seamless experience. Thank you for trusting us with your business -- we wish you many safe and happy miles!

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