DARCARS Kia of Frederick

Waited while they worked on my car. I had the regular maintenance done today. They found a couple of things that needed to be done, a cabin filter and tire alignment. Waited just an hour I had the regular maintenance done today. They found a couple of things that needed to be done, a cabin filter and tire alignment. Waited just an hour and a half. I was happy about that and everyone was very nice and accommodating. More

Good service, friendly, accommodating staff. While waiting for our Sorrento to be serviced, multiple staff members frequently checked on us, offering conversations and refreshments as we waited. While waiting for our Sorrento to be serviced, multiple staff members frequently checked on us, offering conversations and refreshments as we waited. It made the waiting time more enjoyable. More

We currently have a Kia Nero and love it so when we went to the new car show we saw the Forte and thought it would make a great addition for the kids. After seeing the awesome deals that were at the dealers to the new car show we saw the Forte and thought it would make a great addition for the kids. After seeing the awesome deals that were at the dealership we contacted Spencer and we got the Forte EX. It is a beautiful car and everyone there was nice and helpful. Would recommend to friends to go there. More

Good first service experience I enjoyed my service experience with DarCars KIA of Frederick. They did not try and sell me turn signal fluid or anything else like that. I got my oil I enjoyed my service experience with DarCars KIA of Frederick. They did not try and sell me turn signal fluid or anything else like that. I got my oil changed and tires rotated. I hope all my Service experiences will be like this one. More

Courteous, efficient and transparent While I am accustomed to the concept of "upselling", using it in my own business, I am always pleased with the clarity of the options I'm given here a While I am accustomed to the concept of "upselling", using it in my own business, I am always pleased with the clarity of the options I'm given here at DARCARS Kia of Frederick. I came in for regular service, and some recommendations were made beyond what I'd scheduled. I selected some and passed on others. No hassle. The work was done even more quickly than promised and the cost was as expected. More

In and out, faster than estimated. The service team is always great and looking to help. Have taken car there since I bought it and so far no issue with service. always great and looking to help. Have taken car there since I bought it and so far no issue with service. More

Sorrento Purchase I pretty much knew what I wanted and Donovan did his best to match us with the right car. We love our new car. Performance of the 4 Cylinder Engine is I pretty much knew what I wanted and Donovan did his best to match us with the right car. We love our new car. Performance of the 4 Cylinder Engine is good even while driving on mountains. 6-speed Transmission shifts very smoothly. More

Always had good service and no complaints at this time. Clean lounge area and courteous people. No delay experienced and scheduling was very easy to do Clean lounge area and courteous people. No delay experienced and scheduling was very easy to do More

He was very helpful and more than willing to answer all of our questions. Every employee I have dealt with has been great. However, these surveys are ridiculous. I wouldn't mind filling out a short surv of our questions. Every employee I have dealt with has been great. However, these surveys are ridiculous. I wouldn't mind filling out a short survey BUT TO REQUIRE A 25 WORD MINIMUM!? You have got to be kidding. I filled out 3 surveys when I bought my van (the van is great) and now you want me to write 25 words every time I walk in the building. No. If you all don't figure out some way to get feedback without being stalkers, I'm sure I can find another dealership to take my business. More

Outstanding Friendly. Courteous. Knowledgeable. Fair. Would recommend this dealer to all my friends and family. Will return. Had a great experience. Thank you f Friendly. Courteous. Knowledgeable. Fair. Would recommend this dealer to all my friends and family. Will return. Had a great experience. Thank you for your service. More