"Great customer care, during two new car transactions"
- E L. Stewart
We experienced nothing but the utmost courtesy and consideration from Mr. Aaron Bennett, the sales professional we worked with on our first-time car buying purchase. When it turned out shortly thereafter that we had purchased a lemon, the entire management team was very accommodating and helped expedite our replacement vehicle so we could get back behind the wheel of our new Kia as soon as possible.
It had been forever since I purchased a vehicle and I must admit the process is, so technology enhanced. Nonetheless, the personal touch Anesa added to my process was awesome. She was patient, easy-going, and eager to please me as a customer. Not everyone has the tenacity to work well with others, and I firmly believe because Anesa possesses such qualities my experience was electrifying and breathtaking. Thank you so much. All the best!
Mr Van Dyke Johnson was very professional and helpful. Answered all of our questions and concerns and was willing to help and every way he could.
The Finance Gentleman, sorry i forgot his name, was also very courteous and helpful. He really seemed to care of what our financial needs were.
The Manager there last night, was very professional, no hassles and helped us walk out of there happy with what we got.
I had a great customer service experience at this dealership. The customer service experience ended up being the selling point (literally and figuratively) that made me purchase my vehicle from this dealership over other Kia dealerships in the local area.
First time car buyer & I made the best choice in DarCars Kia!! Salesman Van xxxx was the best. He was very real, informative, helpful, funny and working in my best interest. He explained EVERYTHING...I mean EVERYTHING in GREAT DETAIL!! I DROVE OFF THE LOT WITH NO MONEY DOWN-INCLUDING MY TRADE IN!!!!!
I AM recommending this dealership to everyone I know.
Mr. George Perkins is a very friendly and knowledgeable Salesman with a fantastic customer-service attitude with no pressure! I walked out of that dealership knowing that Mr. Perkins gave me a great deal on my new Kia!
-Janice M. Johnson
"Jasmin Gaston was Excellent I Highly Recommend Her!!!"
Ms. Jasmin Gatson called and responded to emails promptly. She was caring, thoughtful, and attentive. She paid close attention to what we needed as a couple concerning a reliable vehicle and made sure we were able to afford it. While I would have wanted more discounts and more deals, I think the overall deal and experience was as close to perfect as it could get. We were able to get a beautiful Kia Optima 2016 LX and we are truly happy to have gotten rid of our car that was giving us so many problems and costing us way too much money. We will be returning to Ms. Jasmin Gatson to upgrade our 2016 Kia Sorento next!!!! We are hoping for a swift transition and an amazing deal! Customer service at this dealership has ALWAYS BEEN AMAZING!!!! I have purchased two vehicles from this DARCARS KIA!