DARCARS Kia of Temple Hills

Drop my car off on Tuesday to get my front passenger wheel to get worked on. I had to call the store to get current updates on my vehicle Only once was I called about my car and that was to make sure he could charge me more. Then when I picked my car up my tire was flat and they took it back to look at it again and they said the air stem was loose and the assured me my vehicle was fixed and ready to drive. I Go to work and by the time my shift is over my tire is flat again…..luckily i was able to put Some air into the tire and get home.…but that’s not the end it gets worse. I now wake up in the morning and my tire is flat again. Now I can’t get to work and the weekends are my busiest days. They didn’t have any loaners and offered no solutions to help me when the tire issue is completely their fault. They also wouldn’t even call a tow for me I had to call it myself. I was told the manager won’t be in until Monday..so nothing can be done until then. I asked that he reach out to me and never did. All while Im losing money and opportunities to feed my family. I would not recommend anyone come here to do any type of business. Their customer service is terrible. They steel your money and don't complete the job and then are in no rush to try and remedy the situation. Once the car is fixed I'll be trading it in and going with another Brand of vehicle i want nothing to do with Kia or darcars ever again

We had visited a few dealerships before sticking with Darcars Kia in Temple Hills. Before this dealership, we were feeling lots of pressure, and sleazy sales people. At Darcars they were patient and very knowledgable. They made our car buying experience a very pleasant one. George was great to work with and we would recommend him to anyone who needs help buying a car.

Great team! The entire staff was polite, genuine kind and super friendly. Angela took time to make sure I got all my questions answered and was very patient. Finance and contract were easly explained by Omar with no surprises. Hernan made sure I was taken care of during the entire process. At no point did I feel pressured.

Both Mr. Jackson and the Manager worked to assist my husband and I on a purchase for our son. There knowledge and experience allowed us to complete the process without the stress that is normally associated with purchasing a new car. I am grateful that they both were there when we came to the dealership! Excellence is the one word that summarizes our experience with this purchase!

Van xxxx Jackson was beyond helpful with my purchase. He understood what I was looking for and supported me through every step. As a young woman, I have been treated rudely and with condescension at other dealerships but Van xxxx never made me feel inferior or as if I did not know what I was talking about. He was also willing to negotiate with me on price. I would recommend him and Darcars Kia to anyone.

The service department wants to charge me for a diagnostic exam for my Kia Optima which is 2 years old the car cuts off in the street which is dangerous because I have two children and I should not have to pay for something that is not my fault

If you require excellent service and satisfaction please go see Van Dyke at Temple Hills Kia. I went from a 2012 BMW to a 2021 Kia K5 and was not disappointed. He was the perfect salesmen.

I came in a couple times to look at the 2021 Kia Seltos and after Mr. Van Dyke came out and gave me information on the car and keys to test drive, I fell in love. He was so informative and very helpful. You could tell it really wasn’t just about making the sale, he definitely cared and wanted me to get exactly what I loved. I am happy with my choice and even more happy with whom I had helping me!

I was very interested in purchasing the Kia Sorento. My experience working with Aaron was excellent. Aaron was thorough, gave clear advice, and no surprises. Well at least on his end. I was most impressed with his knowledge of the process. It not often you meet a sales associate with integrity. I am definitely recommending Aaron to my family, friends, and associates. My daughter is driving soon and I will reach out to Aaron to help with getting a vehicle for her.

I can't say enough about how easy and efficient the car buying process was with this dealership and couldn't have found a more consummate professional than Kirk Newman. Kirk listened to what I needed, communicated what I needed to know and worked a deal under some challenging circumstances. On top of that, the team at DARCARS, specifically Hernan Vasco and Henry Marin were knowledgeable, communicative and respectful and never upsold unnecessary services. I can't thank Kirk and the team enough. Sincerely grateful.