DARCARS Lexus of Englewood

I do really appreciate the help received from my service advisor Fredy who did the best to get my vehicle serviced. Although, kudos to Grace at the Guest Service front desk for her sweet words and attentio advisor Fredy who did the best to get my vehicle serviced. Although, kudos to Grace at the Guest Service front desk for her sweet words and attention. More

Satisfied with the service that I requested from this visit. Loaner was ready and quick check in. Diego was able to give me discounts for the service I had and Grace was quick and efficient with my check visit. Loaner was ready and quick check in. Diego was able to give me discounts for the service I had and Grace was quick and efficient with my check out. More

This was my first time for service at Lexus. The waiting area is quite comfortable - I could’ve waited longer but my car was ready quickly. Robin and Grace were welcoming and friendly. I look The waiting area is quite comfortable - I could’ve waited longer but my car was ready quickly. Robin and Grace were welcoming and friendly. I look forward to my next service appointment! More

Robin and grace are the best. Robin explains everything well and always looks for ways to save me money. Been taking my car here since we purchased it and still running smooth aft Robin explains everything well and always looks for ways to save me money. Been taking my car here since we purchased it and still running smooth after 150K+ miles More

I have been a customer of Darcars Lexus of Englewood for many, many years. Yesterday while I was in the Englewood Hospital parking lot, my car’s battery stopped working. I began to panic as my wife and I ha many, many years. Yesterday while I was in the Englewood Hospital parking lot, my car’s battery stopped working. I began to panic as my wife and I had dinner arrangements in Manhattan to get to. I called Darcars Lexus and spoke to Claudio Claro. He was AMAZING! He personally came to our rescue and was able to get our battery to work. We drove to the Darcars Lexus service (where we always have our regular services performed). In less than 40 minutes, a new battery was installed in our 2012 RX350! Everyone, as always, treated us so well at Darcars. We were incredibly grateful to Claudio for helping us so quickly!! More

Luis was an excellent employee because he was very helpful. Grace was great too! The customer service overall was really good here. helpful. Grace was great too! The customer service overall was really good here. More

Great customer service from the beginning to end. Fredy is very knowledgeable and helpful and Grace makes it all easy for the end. Thank you! Fredy is very knowledgeable and helpful and Grace makes it all easy for the end. Thank you! More

Have been coming for many years. Service is consistently excellent. There are closer Lexus service shops to our home but Englewood Lexus is worth the trouble. Service is consistently excellent. There are closer Lexus service shops to our home but Englewood Lexus is worth the trouble. More

Luis was great, so was Grace. Good people, good service. Would return for service any time. I’m Good people, good service. Would return for service any time. I’m More

Grace and Fredy Ventura were exceptional helpful and very nice to deal with thank you. nice to deal with thank you. More