DARCARS Lexus of Englewood

‼️‼️‼️BAIT AND SWITCH WARNING‼️‼️‼️ I agreed on lease terms for a GX550 through salesman Steve Park. After we settled on the deal, the price went up by about $5,000. The stated reason was my choice of ex terms for a GX550 through salesman Steve Park. After we settled on the deal, the price went up by about $5,000. The stated reason was my choice of exterior color, which was never raised as a pricing factor while we negotiated. The increase was not clearly disclosed to me; I only found it when I was given the final paperwork and it was not pointed out to me. I asked about it. A deal should mean a deal. If a color affects the price, that should be on the table at the start, not added AFTER terms are agreed. I would not recommend anyone leasing here and I highly suggest getting every number in writing, including any color or option charges, and check the final paperwork line by line before signing. They would not let us take a photo of the deal or email it to us despite taking the deposit!!! HUGE RED FLAG. They returned the deposit on the car after our refusal to be defrauded 5k. More

Luis was attentive, thorough, and knowledgeable throughout the process\. He took the time to answer all my questions and address my concerns with care and professionalism\. I highly recommend Lexus throughout the process\. He took the time to answer all my questions and address my concerns with care and professionalism\. I highly recommend Lexus of Englewood and its service department for their excellent customer service and vehicle care\. More

Service at this location with exemplary. From Grace at the front desk to John in the Service area, it was a very smooth day. Also, even with some issues with my car, I did not feel pressured From Grace at the front desk to John in the Service area, it was a very smooth day. Also, even with some issues with my car, I did not feel pressured to make a decision today. Overall great customer service!! More

Robin is the best! Ask for her any time you’re in for service and you won’t be disappointed. She truly treats us like family. Ask for her any time you’re in for service and you won’t be disappointed. She truly treats us like family. More

Another seamless service thanks to Robin and the Englewood team. Got out quickly and everyone was very pleasant aside from the receptionist Englewood team. Got out quickly and everyone was very pleasant aside from the receptionist More

My experience here was wonderful. Christopher our sales advisor was knowledgeable and very warm. He was helpful in making this process a very seamless one. It was pretty fast. We are Christopher our sales advisor was knowledgeable and very warm. He was helpful in making this process a very seamless one. It was pretty fast. We are happy with the deal we got and we love our car. Thank you Chris. I would recommend this dealership. More

It was a great experience from top to bottoms I really appreciate all the help and info Christopher gave me. appreciate all the help and info Christopher gave me. More

Christopher was wonderful and very patient. I highly recommend him to anyone and he wasn’t pushy. I highly recommend him to anyone and he wasn’t pushy. More

I’ve been working with this dealership for a few years now, and I can honestly say they have never disappointed me. Robin is my go-to person for everything. She is always professional, friendly, and incre now, and I can honestly say they have never disappointed me. Robin is my go-to person for everything. She is always professional, friendly, and incredibly helpful. Claudio, the Service Director, is very patient and understanding, and Ben, the Shop Foreman, is extremely knowledgeable and always willing to help. I’ll definitely continue bringing my vehicles here. What I really appreciate is that they don’t try to rip you off like some other dealerships in the area. They genuinely try to work with you and help as much as they can. I highly recommend them! More

Hey I’ve been to this dealership a few times because I couldn’t make up my mind as to which car I wanted and they were so patient and attentive they made sure I was comfortable with my decision I didn’t f couldn’t make up my mind as to which car I wanted and they were so patient and attentive they made sure I was comfortable with my decision I didn’t feel rushed or forced ..they also made sure I understood everything I signed for with my financed vehicle and I am happy with my choice. Thank you Christopher orridge who was my sales representative 🙏🏽 More