DARCARS Lexus of Englewood
Englewood, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Awesome experience with Mateo at Lexus of Englewood What great pleasure it was to have purchased my pre-owned BMW from Mateo at this dealership. Not once did i feel pressured at all nor felt like i was What great pleasure it was to have purchased my pre-owned BMW from Mateo at this dealership. Not once did i feel pressured at all nor felt like i was being lied to just to make a sale like previous delaers I have delt with in the past. From start to finish Mateo was very friendly and helpful answered all questions no matter how many times i asked. Even after the sale was done he went out of his way to keep in contact with me to make sure everything was ok and i was satisfied. Also was very pleased with the service of the finance manager Angela who was very knowledgable and friendly. Will absolutely recommend and continue to do business with this dealership! More
Dishonest Dealers I purchased a certified Lexus ES 300h on 02/08/17 The sales person had broke their 3 of the following promises. I purchased a certified Lexus ES 300h on 02/08/17 The sales person had broke their 3 of the following promises. 1) The front bumper cover was missing. They had offered to fix it, but it has been over one month and they still haven't given me a bumper cover. 2) The car has lot of small scratches, but they said after buffing and polishing most of them will go away. However, after one wash 90% of them came back. 3) They offer 1.9% APR for 5 years, but last minute they changed it to 2.5% APR and my credit score is rated very good. I called them multiple times to fix my problems but they have not addressed them, so stay away from Lexus of Englewood. More
Had a really good experience at Lexus of Englewood Made a appointment with Juan Ospina on Wednesday for Saturday at 9 am. I didn't show up until 9:50 am. He had the car ready and warm, because it was c Made a appointment with Juan Ospina on Wednesday for Saturday at 9 am. I didn't show up until 9:50 am. He had the car ready and warm, because it was cold outside. He was able to answer all of my question about the car and made myself and my wife fill comfortable and gave us a good price, so we bought the car. More
Moving Forward. Mistakes do happen but you move on, i walked into the dealership on 3/6/17 to pick up my IS300 from getting an oil change. Grace from the front desk g Mistakes do happen but you move on, i walked into the dealership on 3/6/17 to pick up my IS300 from getting an oil change. Grace from the front desk greets me with a smile and asked how are you ?, seconds later Sultan my service advisor did the same. NOW THIS IS WHY I WILL CONTINUE TO COME TO LEXUS OF ENGLEWOOD. regards of what happen in the past i will continue to be loyal to this dealership. thank you grace and sultan, see you in 5,000 miles More
Recent Purchase & Fantastic Experience - Kelly Young As a first time car buyer I couldn't have asked for a better experience. Over the past few months of searching for the right car, Juan Ospina, along w As a first time car buyer I couldn't have asked for a better experience. Over the past few months of searching for the right car, Juan Ospina, along with his manager Michael Maxx, were two of the best salesmen I've worked with. They was very personable and understanding of my budget by not being pushy or pressuring my decision. Most car dealerships are strictly looking to make a sale, but the staff of Lexus of Englewood looks to provide honesty and great customer service for all buyers. More
Mateo at Pre-owned Lexus My salesman (Mateo) was extremely professional, helpful and honest. Instead of using high pressure sales tactics, he answered whatever questions I had My salesman (Mateo) was extremely professional, helpful and honest. Instead of using high pressure sales tactics, he answered whatever questions I had and met me with the best deal possible. This man made my ENTIRE experience PHENOMENAL. I am huge on superior customer service and businesses that believe in infusing customer values into their operation. The service I received was top notch and the staff (Michael the sales Manager, Angela, Mateo and Tamar at the front desk) certainly show that they are more than co-workers, but a family! They were all professional, kind, thorough, and took time to have conversation with me, showing that I am not just a number, but a Client whom they care about. They made my transaction fun and light, not cumbersome or overwhelming. I will definitely recommend others to purchase future vehicles from this dealership and I will send as many family and friends their way as possible. More
They Never Fail to Disappoint I know everyone says "the only people who write a review are the angry people". I promise I have given excellent reviews to many local businesses, bu I know everyone says "the only people who write a review are the angry people". I promise I have given excellent reviews to many local businesses, but this dealership really needs a spot light on their complete lack of customer service. We have bought two cars here (at the same time, we will NEVER buy another car from THEM), and ever since they have rude, unresponsive and lacked any ability to simply do what they say they are going to do. We will no longer go to the dealership for anything. We will handle any issues we have through the Service Department located at 136 Engle St. More
Excellent customer service, communication and experience! Via, Autotrader, I located a pre-owned Lexus with the options I wanted and in my price range at Lexus of Englewood. I contacted the dealership and in Via, Autotrader, I located a pre-owned Lexus with the options I wanted and in my price range at Lexus of Englewood. I contacted the dealership and in short order was working with Michael Stella who was very responsive and addressed my many questions - which was important as I live ~ 200 miles away. He provided his cell phone number and provided me updates on the status of the car, which was going through CPO certification - even on his days off. In less than a week, I was at the dealership to purchase the car that was in even better condition than I anticipated. Mr. Stella had everything ready for me which made for a easy purchase. Angela, the finance manager was also efficient and friends. Lexus of Englewood is a great dealership! More
Blatant bait-and-switch on advertised prices They advertise a used car price and then you find out they demand thousands of dollars extra.....false advertising to lure you in.....despicable pract They advertise a used car price and then you find out they demand thousands of dollars extra.....false advertising to lure you in.....despicable practices. More
amadeus Deonaldo l'm wait for coming arrive always friends keep to my best friends good friends nice co-worker good nice me very happy make me happy laughs good l'm wait for coming arrive always friends keep to my best friends good friends nice co-worker good nice me very happy make me happy laughs good More








