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DARCARS Lexus of Englewood
Englewood, NJ
2,414 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,415 reviews
March 27, 2026
Robin and Grace are amazing! !!! The warm and understanding to all the needs, of the car and me as the client are all pampered by them. !!! The warm and understanding to all the needs, of the car and me as the client are all pampered by them. More
by Davitte
March 27, 2026
The customer service at this dealership is exceptional. They truly take great care of their clients and make the entire experience smooth and comfortable. Diego assisted me today, and he was extremely hel They truly take great care of their clients and make the entire experience smooth and comfortable. Diego assisted me today, and he was extremely helpful and knowledgeable. He took the time to advise me about my car and clearly explained the services my NX required, which I really appreciated. He also made sure I had a shuttle ride home and arranged my return once the service was completed, which made everything very convenient. To top it off, they even washed my car after the service—such a nice touch! Overall, I had a great experience and would highly recommend this dealership for their outstanding service. More
by dianac8903
Employees Worked With
Diego Plaza
March 23, 2026
My service person Fred gave me five star treatment. He kept me abreast of the situation. The infotainment system on my car, went on the fritz after this visit. I also found ash in the door handle insid He kept me abreast of the situation. The infotainment system on my car, went on the fritz after this visit. I also found ash in the door handle inside the car. More
by dmulligan71
Employees Worked With
Fred Ventura not related to the governor
March 22, 2026
Robin was extremely helpful and realistic and helped me get my repair done quickly!! I highly recommend their service!! Thank you Robin and your team!! get my repair done quickly!! I highly recommend their service!! Thank you Robin and your team!! More
by Pekahan
Employees Worked With
March 20, 2026
I do really appreciate the help received from my service advisor Fredy who did the best to get my vehicle serviced. Although, kudos to Grace at the Guest Service front desk for her sweet words and attentio advisor Fredy who did the best to get my vehicle serviced. Although, kudos to Grace at the Guest Service front desk for her sweet words and attention. More
by bjork
Employees Worked With
Grace at the front desk
March 19, 2026
Satisfied with the service that I requested from this visit. Loaner was ready and quick check in. Diego was able to give me discounts for the service I had and Grace was quick and efficient with my check visit. Loaner was ready and quick check in. Diego was able to give me discounts for the service I had and Grace was quick and efficient with my check out. More
by Racgats
Employees Worked With
Diego Plaza and Grace
March 18, 2026
This was my first time for service at Lexus. The waiting area is quite comfortable - I could’ve waited longer but my car was ready quickly. Robin and Grace were welcoming and friendly. I look The waiting area is quite comfortable - I could’ve waited longer but my car was ready quickly. Robin and Grace were welcoming and friendly. I look forward to my next service appointment! More
by JKL
March 17, 2026
Robin and grace are the best. Robin explains everything well and always looks for ways to save me money. Been taking my car here since we purchased it and still running smooth aft Robin explains everything well and always looks for ways to save me money. Been taking my car here since we purchased it and still running smooth after 150K+ miles More
by tyhill04
March 15, 2026
I have been a customer of Darcars Lexus of Englewood for many, many years. Yesterday while I was in the Englewood Hospital parking lot, my car’s battery stopped working. I began to panic as my wife and I ha many, many years. Yesterday while I was in the Englewood Hospital parking lot, my car’s battery stopped working. I began to panic as my wife and I had dinner arrangements in Manhattan to get to. I called Darcars Lexus and spoke to Claudio Claro. He was AMAZING! He personally came to our rescue and was able to get our battery to work. We drove to the Darcars Lexus service (where we always have our regular services performed). In less than 40 minutes, a new battery was installed in our 2012 RX350! Everyone, as always, treated us so well at Darcars. We were incredibly grateful to Claudio for helping us so quickly!! More
by BARRYBASE
