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DARCARS Lexus of Englewood

Englewood, NJ

Overview
Employees
Reviews
Vehicles
4.8
2,415 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,415 reviews

March 14, 2026

Luis was an excellent employee because he was very helpful. Grace was great too! The customer service overall was really good here. More

by karenmillo
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Tirado and Grace
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Mar 16, 2026 -

DARCARS Lexus of Englewood responded

Karen, providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're meeting our goal. Thank you for your business and we look forward to seeing you again down the road!

March 13, 2026

Great customer service from the beginning to end. Fredy is very knowledgeable and helpful and Grace makes it all easy for the end. Thank you! More

by Kschwanderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fredy and Grace are superstars!
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Mar 16, 2026 -

DARCARS Lexus of Englewood responded

Customer satisfaction is our top priority, and we truly appreciate your kind recognition. We hope to see you again down the road!

March 13, 2026

Have been coming for many years. Service is consistently excellent. There are closer Lexus service shops to our home but Englewood Lexus is worth the trouble. More

by loubad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace, Dan Phillips
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Mar 16, 2026 -

DARCARS Lexus of Englewood responded

We're delighted to hear that our DARCARS Lexus of Englewood team continually delivers the accommodating and gratifying service we aim for! Thank you for your business and kind words - we hope to see you again!

March 12, 2026

Luis was great, so was Grace. Good people, good service. Would return for service any time. I’m More

by AC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Tirado
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Mar 16, 2026 -

DARCARS Lexus of Englewood responded

We're happy to hear that our team was able to demonstrate our commitment to great service. Your support means so much to all of us at DARCARS Lexus of Englewood. Safe travels until next time!

March 09, 2026

Grace and Fredy Ventura were exceptional helpful and very nice to deal with thank you. More

by majduleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aileen Siekmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Lipper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Stock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Gaviola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fredy, Eric Kim, Joe Grawehr, Dan Phillips, Sean McGarvey
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Mar 16, 2026 -

DARCARS Lexus of Englewood responded

Grace and Fredy will be delighted that their professional and courteous care made your experience so positive. Thank you for your business, and we wish you safe travels until we meet again!

March 08, 2026

I appreciate Gabriel for his professionalism while servicing my vehicle. Grace was pleasant as always. More

by Tspry2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Stock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Phillips
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Mar 16, 2026 -

DARCARS Lexus of Englewood responded

Our customer relationships are our foremost concern, and we're glad to hear that's clear. Thank you for the stellar rating and for allowing us to serve you - the entire DARCARS Lexus of Englewood team appreciates it!

March 06, 2026

I have been to Darcars Lexus of Englewood at least 4 times and every time has been a great experience! Just as others have mentioned, Grace is awesome. She always greets me with a smile and friendly con More

by goodwin0218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naiem Juman, Grace
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Mar 16, 2026 -

DARCARS Lexus of Englewood responded

We're so happy to hear that Grace and the team treat you like family during your visits to DARCARS Lexus of Englewood! Thank you for the kind words and for choosing us as your dealership. Take care, Al!

March 06, 2026

Grace was very helpful as always The service manager Diego Plaza helped us promptly and took care the issues More

by quratnafees
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego
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Mar 16, 2026 -

DARCARS Lexus of Englewood responded

Nothing brightens our day like hearing how satisfied you are with your experience! Thank you for sharing your enthusiasm for the DARCARS Lexus of Englewood team. Drive safely!

March 05, 2026

their service team is the best, I had experience with Luis and Justin, but Im pretty sure others are awesome too More

by steve h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
luis triado
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Mar 16, 2026 -

DARCARS Lexus of Englewood responded

Steve, we're gratified to hear that our team delivered the efficient, friendly service we strive for! Please drive safely and we'll see you again down the road.

March 04, 2026

Had a dead battery. Diego was my assigned rep. Very professional and easy to deal with. No upselling. Repairs performed in 2 hours. More

by Msivorin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Plaza
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Mar 16, 2026 -

DARCARS Lexus of Englewood responded

Friendly and efficient service is the name of the game! Thanks for taking the time to share your experience, and we look forward to seeing you again down the road.

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