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DARCARS Lexus of Englewood

Englewood, NJ

4.8
2,441 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,441 reviews

March 31, 2019

Exceptional Service The staff was very helpful and provided first class service. I would recommend this dealership to all. Staff was patience and friendly. Its a pleasure More

by NIGEL_JHAGROO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Pangalo, Juan Ospina
Apr 02, 2019 -

DARCARS Lexus of Englewood responded

Thanks for the kudos, Nigel! We do our best to excel in the business and provide the best customer service experience for our customers. We are glad to hear this was achieved with you during your visit. If there's any other automotive needs we can assist you with, please don't hesitate to let us know. Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

March 29, 2019

Amazing Dom was knowledgeable and a pleasure to work with. Simone and him made this process such a positive experience I would keep coming back and recommend More

by Whipper1$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simone Morejon, Dominic DiMartino
Apr 02, 2019 -

DARCARS Lexus of Englewood responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Dom and Simone was so positive. Please come back and see us again in the future with anything else you might need. Take care! Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

March 29, 2019

Lexus of Englewood - Outstanding I have been a customer of Lexus if Englewood since 2010. I have leased 3 vehicles from them going on my fourth. There must be a reason why I continue More

by MikeB52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Tamayo, Eric Kim, Simone Morejon
Mar 29, 2019 -

DARCARS Lexus of Englewood responded

Thanks so much for your feedback as well as your loyalty, Mike. We appreciate building long term customer relationships and we truly value your business. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

March 28, 2019

Phenomenal I would highly recommend this dealership. I was taken care of by Stepehen Ham and Simone - they are outstanding people. The whole process was smooth f More

by prisk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Ham, Simone Morejon
Mar 29, 2019 -

DARCARS Lexus of Englewood responded

I appreciate you taking time to leave us a great review. I am pleased to hear Stephen and Simone did a great job in assisting you in your lease. If there is anything else that we can do to help you with regard to your new car, please feel free to let us know. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

March 27, 2019

Great experience Everyone was very attentive and helpful. Jesus Peralta was such a caring and wonderful salesman. He was patient and really took the time to let me tes More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Peralta, Max Elgamil, Chad Kunz
Mar 29, 2019 -

DARCARS Lexus of Englewood responded

Nancy, I am pleased to hear that you had an excellent experience with our team. Congratulations on your purchase! We would like to sincerely thank you for your business and encourage you to contact or visit us anytime with any questions that may arise. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

March 25, 2019

New Lease 2019 Dick Shore was a pleasure to work with! This is my second lease that he helped me with and I highly recommend using him in the future. More

by GGD8321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Shore, Simone Morejon
Mar 29, 2019 -

DARCARS Lexus of Englewood responded

Congratulations on your recent lease! Thank you so much for the great review of your experience at our dealership and especially with Dick. All of the employees appreciate your loyalty to Lexus of Englewood. If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact us. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

March 24, 2019

Amazing dealership One of the best dealership on the east coast. This Lexus dealership beat out Mercedes, Acura, Audi and Infinity in terms of price, quality and outstan More

by Eddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Coleman
Mar 25, 2019 -

DARCARS Lexus of Englewood responded

Thanks Eddie for this awesome feedback! It was a pleasure to do business with you and we hope to see you again in the future! Best regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

March 23, 2019

A positive experience from beginning to end From the time my wife and I entered the showroom to the time the lease was consummated the following day we were well served by the sales associate He More

by Ricardo09
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tae Kim , Sales
Mar 25, 2019 -

DARCARS Lexus of Englewood responded

Thank you for recognizing your experience at our store, Ricardo. It is great to know that that our staff was able to provide you and your wife with a pleasant time leasing your new vehicle. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

March 22, 2019

Great Experience with Joel Veriguete and service department Like always at this dealership the service is top notch beginning with the guys at the valet who are courteous and pleasant to my service Advisor Jo More

by Cvasquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Veriguete
Mar 25, 2019 -

DARCARS Lexus of Englewood responded

We appreciate your wonderful comments about the entire service team. I will be sure to pass along your kind words to Joel. Thank you for continually choosing Lexus of Englewood for your vehicle needs. Best regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

March 14, 2019

Excellent Very patient with the customer, good customer service, if they dont have what you looking for they give you other options that might work well for you More

by Nedia952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago Caro
Mar 25, 2019 -

DARCARS Lexus of Englewood responded

We do our best to excel in the business and provide the best customer service experience for our customers. We are glad to hear this was achieved with you during your visit. If there's any other automotive needs we can assist you with, please don't hesitate to let us know. Best regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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