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DARCARS Lexus of Englewood

Englewood, NJ

4.8
2,441 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,441 reviews

March 02, 2019

Love Lexus RX! Great Dealership!👌👌👌 I’ve had a Lexus RX since 1999 till present, I love my Lexus! And part of it is their great dealership and the staff! Marcus Coleman worked so hard to More

by Madz67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Coleman and Max
Mar 04, 2019 -

DARCARS Lexus of Englewood responded

Thank you for recognizing your experience at our store. It is great to know that Marcus and Max were able to provide you and your wife with a pleasant time purchasing your new 2019 Lexus Rx350. If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

March 01, 2019

Love my Lexus This is my third Lexus and I’ve returned to Lexus of Englewood twice. They have a very professional staff in Sales and Customer Care. They took me thr More

by JMCAMP34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Barowski, Dominic DiMartino
Mar 04, 2019 -

DARCARS Lexus of Englewood responded

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience with us. Congratulations on your recent purchase and thanks for coming back as a satisfied customer. We appreciate your continued business and loyalty! If you have any further needs, do not hesitate to come back in for a visit! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

March 01, 2019

Great Service!! The dealership reached out to me after I made an inquiry about a vehicle online. I spoke to Linda, who was very warm and inviting. Upon arrival I was More

by Ms. J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Fowler, Juan Ospina, Rafael Gomez
Mar 04, 2019 -

DARCARS Lexus of Englewood responded

Congratulations on your purchase! Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Lexus of Englewood. I will be sure to share your feedback with Rafael, and we look forward to working with you in the future. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

March 01, 2019

Excellent service From the time I walked in to the show room, I must say that everyone was very courteous and helpful . Even though it was after the store time, they st More

by Thomcy61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Coleman , Eric Kim
Mar 01, 2019 -

DARCARS Lexus of Englewood responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Lexus of Englewood. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

March 01, 2019

True Professionals Best experience I’ve ever had working with a dealership. Honest, easy to work with and great overall staff. Frank, Juan, Linda Pete and Mitch, you guy More

by valence220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fank Pangallo, Pete and of course Linda, Juan Ospina
Mar 01, 2019 -

DARCARS Lexus of Englewood responded

We are pleased to hear that you had an excellent experience with our team. We would like to sincerely thank you for your business and encourage you to contact or visit us anytime with any questions that may arise. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

March 01, 2019

Friendly, right to the point I called dealership and told them that I am looking for a best price. Dominic helped me. He also picked me up the next day so I could drive my car ba More

by Mila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic DiMartino
Mar 01, 2019 -

DARCARS Lexus of Englewood responded

Thanks for your outstanding review, Mila! I'm very happy to hear that Dominic was of such help to you. We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

February 27, 2019

Excelent service. Great service.Quick response excelent custumer service. i bought my Acura mdx 17 here.sales team excelent Juan Zuluaga was awsome very helpfull very p More

by Jon2263
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan zuluaga, Juan Ospina
Feb 28, 2019 -

DARCARS Lexus of Englewood responded

Thank you so much for leaving us a 5-star review! We want to make the car buying process as seamless as possible for you. Juan and the rest of the staff were able to provide the experience you were looking for and we are so grateful that you enjoyed the process! We hope to see you again! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

February 24, 2019

Efficient and upfront I came in to check out a car that I found on a different website. Took a test drive and wasn’t sure if it was the right choice. Nate was very welcomi More

by Areen 05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate
Feb 25, 2019 -

DARCARS Lexus of Englewood responded

Thank you for your kind review and congratulations on your purchase! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. I’ll be sure to let Nate know that he made an impact during your visit. We look forward to working with you again down the road. Best regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

February 21, 2019

New Lexus NX300 Sales team was super friendly, patient, and great service. Eric and Ryan turned things around very quickly, efficiently, and correctly- overall great More

by ET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max, Eric Kim, Ryan Yoon
Feb 22, 2019 -

DARCARS Lexus of Englewood responded

I appreciate you taking time to leave us a great review. I am pleased to hear Eric and Ryan did a great job in assisting you in your lease. If there is anything else that we can do to help you with regard to your new Lexus NX300, please feel free to let us know. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

February 20, 2019

Lengthy Process My salesman Mack was amazing. He took me on a test drive, Told him what I was willing to spend and was not playing the back and forth game. After only More

by Subaru08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack
Feb 22, 2019 -

DARCARS Lexus of Englewood responded

Thanks for your great review and congratulations on your purchase! We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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