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DARCARS Lexus of Englewood

Englewood, NJ

4.8
2,415 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,415 reviews

January 10, 2019

Overall experience very satisfied. Good price and great serv Excellent dealership to work with. Provided prompt delivery of car and gave good explanation in new features. Would highly recommend this delashio to More

by jefflink62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Sabet
Jan 13, 2019 -

DARCARS Lexus of Englewood responded

Jeff - Thank you so much for this excellent feedback and your very kind recommendation of our dealership. Congratulations on your purchase! It was a pleasure to do business with you and we hope to see you again in the future! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

January 09, 2019

Committed salesperson at Lexus of Englewood, NJ A salesperson who is willing to work with you to get satisfactory results for both the customer and the dealership. Dominic DeMartino was effective i More

by lollig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic DiMartino
Jan 13, 2019 -

DARCARS Lexus of Englewood responded

Thank you for the wonderful review! Dominic works hard to exemplify our commitment to providing top quality customer service. Let us know if we can help with any automotive needs in the future. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

January 08, 2019

Fantastic Great sales experience with Mack, minor issues being resolved at service, and they will deliver the car to me, other dealers should learn from them. More

by Jimk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lionel Mack Morales
Jan 13, 2019 -

DARCARS Lexus of Englewood responded

Thank you for the great review! Your comments and feedback are truly a delight to read and brighten our day! We're glad to hear how well your sales experience went with Mack and we look forward to working with you again in the future! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

January 08, 2019

Outstanding customer service. Marks team at Lexus of Englewood is great. They make the process of getting into a new car so easy (it’s the reason I’m on my 3rd lease with them). More

by ROMINA429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Ham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Barowski
Jan 13, 2019 -

DARCARS Lexus of Englewood responded

Congratulations on your new car! We really appreciate your wonderful feedback and your continued business with us! I’ll definitely share your comments with Mark and Stephen and we look forward to working with you again down the road. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

January 08, 2019

Very friendly & always willing to meet our budgets. I love my sales person Dominic, he is so sweet & friendly. This is my 4th Lexus leased from the same salesman. Simon was our finance manager she too w More

by Harshi914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simone Morejon, Dominic DiMartino
Jan 13, 2019 -

DARCARS Lexus of Englewood responded

Congratulations on your recent lease! Thank you so much for the great review of your experience at our dealership and especially with Dominic and Simon. All of the employees appreciate your loyalty to Lexus of Englewood. If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact us. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

January 07, 2019

Well Done, Efficient The process was smooth and efficient, minimum hassle. The staff was respectful, courteous and friendly. Overall, was an easy, stress-less experience. More

by SHERRIENY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Qin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Kim, Simone Morejon
Jan 13, 2019 -

DARCARS Lexus of Englewood responded

Thank you so much for this excellent feedback and your very kind recommendation of Steven Qin. It was a pleasure to do business with you and we hope to see you again in the future! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

January 07, 2019

December to remember Just stopped in to look at th Lexus RX and test drive Couldn’t pass on the deal they offered me. I picked up the new vehicle the next day More

by Loop
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Ghani, Chad Kunz
Jan 13, 2019 -

DARCARS Lexus of Englewood responded

Congratulations on your new vehicle! We appreciate you taking the time to provide us feedback about your experience. Don't hesitate to reach out if you ever need anything! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

January 07, 2019

Greqt The team was easy to work with and listened to what I needed. They were honest and upfront and made sure I was comfortable with the purchase. More

by Lexus2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Ospina, Santiago Caro
Jan 13, 2019 -

DARCARS Lexus of Englewood responded

Thank you for your feedback! We specialize in making things easy for our customers without the hassle. We certainly appreciate your business and we look forward to working with you again in the future! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

January 07, 2019

The Best!! I was handled with the best care and couldn’t have been happier with my decision! Bobby and Chad worrked to their best ability to get me the car I wan More

by girbelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Kunz
Jan 13, 2019 -

DARCARS Lexus of Englewood responded

Congratulations on your purchase! Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a remarkable experience. I’ll share your comments with Bobby and Chad, and we look forward to seeing you at our dealership in the future. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

January 05, 2019

A great deal on leasing a new Lexus Everyone was very friendly and helpful in helping me lease a new Lexus. They reviewed all the features inside the vehicle which was very helpful. More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Coleman, Eric Kim
Jan 07, 2019 -

DARCARS Lexus of Englewood responded

Thanks so much for the wonderful compliments, Chris!! We couldn't be more pleased to hear ourselves described as friendly and helpful. We hope you enjoy your new Lexus and we look forward to seeing you again whether for routine service or another purchase. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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