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DARCARS Lexus of Englewood

Englewood, NJ

4.8
2,406 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 855 service reviews

August 17, 2026

Took me last minute, very helpful, and very responsive to my concerns. Fast and efficient, and knowledgeable. Overall excellent experience. And I really like Grace at the Guest Services desk! More

by abaldachin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Stock
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2026

Robin provided me with the best service and I will only ask for her when I come for service More

by Jahangirali19836
Recommend Dealer
Yes
Employees Worked With
Robin Stock
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2026

The waiting area is comfortable. Diego was awesome. Everything went exactly as he said. Thanks More

by Pk0668
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Diego Plaza
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2026

I brought my car in for some outstanding recalls, and Diego took excellent care of me. He explained everything clearly, kept me informed throughout the process, and made me feel completely at ease. The e More

by Rhinescamichelle
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Diego Plaza
Aug 03, 2026 -

DARCARS Lexus of Englewood responded

Thank you for entrusting your vehicle to Diego and the DARCARS Lexus of Englewood team! We appreciate your support and look forward to serving you again down the road!

July 31, 2026

Diego plaza in your service department has earned and will return and request him every time. His dedication to customer satisfaction is a great credit upon himself and your service department. More

by ariasengelsd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Plaza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2026 -

DARCARS Lexus of Englewood responded

We're beaming reading this! Thank you for the kind words. Wishing you safe travels until we meet again!

July 02, 2026

I had outstanding service experiences at Lexus of Englewood thanks to Luis Tirado. From the moment I arrived, Luis was always professional, knowledgeable, and genuinely committed to making the entire More

by Lisa
Recommend Dealer
Yes
Jul 10, 2026 -

DARCARS Lexus of Englewood responded

We are overjoyed that you had such a great purchasing experience at DARCARS Lexus of Englewood, Lisa! It's wonderful to hear that Luis helped you find the exact vehicle for you in a timely manner! Our team is grateful for your business and we wish you safe travels until we meet again.

June 24, 2026

Every visit to Lexus of Englewood is a pleasure, and a big reason for that is the wonderful people who work there. Grace is an absolute delight. Seeing her always puts a smile on my face, and I know I’ More

by Vestajan13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Tirado-Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : GRACE, the cashier & receptionist & MIKE, valet/loaner car assistant
Jun 26, 2026 -

DARCARS Lexus of Englewood responded

Our customer relationships are our foremost concern, and we're glad to hear that's clear. Thank you so much for the stellar rating and for allowing us to serve you - we look forward to doing so for years to come!

June 14, 2026

Claudio was very helpful with the service today. I got in and get out very fast. The weight was not too long. Will come back again. More

by Filomenamatela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claudio Claro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2026 -

DARCARS Lexus of Englewood responded

We're happy to hear that our team was able to demonstrate our commitment to friendly, efficient service. Your support means so much to all of us at DARCARS Lexus of Englewood. Drive safely!

May 15, 2026

I service my car at Lexus of Englewood I Walked in to a mini Cafe Top of the line I would say it is a 10 for presentation and a 12 for service my car was cleaned and polished. Fredy Ventura took care of More

by grldnatkinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Ventura
May 20, 2026 -

DARCARS Lexus of Englewood responded

It makes our day to see this kind of praise about the DARCARS Lexus of Englewood team! We're elated to hear that Fredy, Grace, and the team provided such accommodating and professional care. Thank you for all your support, and safe travels until we meet again!

May 08, 2026

Brought my car in this morning for service and Gabriel Aguirre was very courteous and helpful. He took the time necessary to go over what the service entailed. Very professional and helpful. More

by Martinanr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Aguilar
May 11, 2026 -

DARCARS Lexus of Englewood responded

Providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're meeting our goal. Thank you for your business and we look forward to seeing you again down the road!

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