DARCARS Lexus of Englewood - Service Center

I highly recommend Dan Phillips at Lexus of Englewood. He has always been extremely helpful and a pleasure deal with when I have my car serviced. He has always been extremely helpful and a pleasure deal with when I have my car serviced. More

Excellent service Department, very knowledgeable. Prompt service. My car was serviced and it ran as if it were brand new! Prompt service. My car was serviced and it ran as if it were brand new! More

Came from a different dealer to this one and it was hands down the best decision. The service was impeccable and my car was back to running perfectly again. Juan was super attentive and helped me every bit o down the best decision. The service was impeccable and my car was back to running perfectly again. Juan was super attentive and helped me every bit of the way. My only regret is not coming here sooner! More

Joel is a awesome service advisor. He is consistently truthful and upfront with you about any and all issues with your Lexus. He makes it seem like my Lexus IS the only car he is addressing when I’m th truthful and upfront with you about any and all issues with your Lexus. He makes it seem like my Lexus IS the only car he is addressing when I’m there. He consistently keeps me updated and in the loop. Making sure that my Lexus lives up to the reputation of the brand. If given the choice, I sincerely would recommend that he becomes your advisor. He has been mine for over 5 years- instilling in me the confidence in him that I went out and purchased a 2 door sports coup to go along with my RX - knowing full well when and if the time comes that my sports coup needs service ( (we don’t put many miles on it) it would receive the best service possible at Lexus of Engelwood He is great in keeping in touch ( if I should leave him a message I know that he will always get back to me the same day, usually within an hour’s time). In business they say “ your only as good as the people you surround yourself by” He proves this saying each and every time I come in for service. Congratulations to Lexus if Englewood for making Joel part of the service team.. He goes beyond normal standards for service advisors. Steven D - More

The service manager told me the pimple on my front hood on my new Lexus e 350 was caused by tree sap, nothing further than the truth, Terrible attitude on my new Lexus e 350 was caused by tree sap, nothing further than the truth, Terrible attitude More

Holy cow! I owned a sienna for years, for all the obvious reasons.,i stepped up to a 2013 Lexus rx350. Boy was it nice! But more importantly, the service manager Juan Rodriguez was a dream come true. Listen reasons.,i stepped up to a 2013 Lexus rx350. Boy was it nice! But more importantly, the service manager Juan Rodriguez was a dream come true. Listened,polite, kind and was fair and candid, beyond any past experience. Oh I must add a great bright guy to just talk about the craziness of this year. Respected by his crew, a home run. Don’t let him slip out of your fingers. He’s the real deal! Much respect Greg Foudy and Dale Kopel More

I want to thank Steven Tedesco for helping us return home to Massachusetts last month. On our way home form Maryland we received an engineer alert and Lexus US contacted Steven who routed us your dealership to Massachusetts last month. On our way home form Maryland we received an engineer alert and Lexus US contacted Steven who routed us your dealership. Four hours later we were on our way home. Thank Steven! (Jim Martin Rehoboth MA 02769) More

The whole experience was great form Frank sales to service staff. I highly recommend this dealership. The certified used sale manager Mitch was the best. service staff. I highly recommend this dealership. The certified used sale manager Mitch was the best. More

My 2020 IS350 F Sport had a bent wheel and I wanted other accessories for the car. Alma order the parts required expeditiously. Communication was perfect. Ordering the parts, paying, picking up went extremel accessories for the car. Alma order the parts required expeditiously. Communication was perfect. Ordering the parts, paying, picking up went extremely well. Alma's professionalism and customer care is practically unmatched. More

Service department is nothing short of PERFECT The guys i was dealing with were Juan and David. Both are top of the game and blew away any expectations i had in dealing with a car dealership. Never The guys i was dealing with were Juan and David. Both are top of the game and blew away any expectations i had in dealing with a car dealership. Never scummy. Never shady. always upfront and on top of it. They took care of EVERY need for my car. Juan should be in sales but thank goodness for people like him in the servicing department. If only all service groups were like him. he runs a highly tight ship. up front and honest. More