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DARCARS Lexus of Englewood - Service Center
Englewood, NJ
764 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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764 Reviews of DARCARS Lexus of Englewood - Service Center
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November 21, 2018
Service center and preowned sales Extremely unprofessional, ignorant and disorganized. Such a shame that they operate the facility poorly. None of employees at services center or sales Extremely unprofessional, ignorant and disorganized. Such a shame that they operate the facility poorly. None of employees at services center or sales know customer care. I have purchased luxury cars and non luxury but never encountered disrespectful care. I would never Go back and recommend this facility to others. lexus might have earned the luxury in manufacturing but not in customer care ir service. More
by Hannahan8123
Verified CustomerEmployees Worked With
Vlada,mitch,
November 01, 2018
Great customer service Rafael was very helpful, when I came in he was quick, and very respectful. When I came in for assistance for pairing my phone, he was quick to resolv Rafael was very helpful, when I came in he was quick, and very respectful. When I came in for assistance for pairing my phone, he was quick to resolve my problem. More
by Sandra
Employees Worked With
Rafael Gomez
October 31, 2018
Great Service! I came in for service and was expecting a long wait. The young man took care of us in a timely and professional manner, which was great because i had I came in for service and was expecting a long wait. The young man took care of us in a timely and professional manner, which was great because i had my son with me! More
by Tferm
Employees Worked With
Rafael Gomez
October 04, 2018
First-rate service Steven Tedesco, my Service Consultant, took great care in listening to my concerns, making sure that the car was inspected for every possible problem, Steven Tedesco, my Service Consultant, took great care in listening to my concerns, making sure that the car was inspected for every possible problem, and keeping me updated about the progress of the repairs/service. More
by Happy02Owner
Employees Worked With
Steven Tedesco
September 28, 2018
Maintenance They were able to patch up my tire efficiently and were able to give me a loaner while my car was being fixed without an appointment. They were able to patch up my tire efficiently and were able to give me a loaner while my car was being fixed without an appointment. More
by JENNSOSA07
Employees Worked With
Jorge Jorge
September 26, 2018
Service especialy Joe Since I reached to the dealer Joe has always welcome me and gave me a really nice and special and fast service with all my car needs. I’ll recommend h Since I reached to the dealer Joe has always welcome me and gave me a really nice and special and fast service with all my car needs. I’ll recommend him. Thank you Joe! Patricia Cadette More
by PATRICIACADETTE
September 26, 2018
Best service experience ever!!! Simplest & least hassle service ever! Heavy downpour but was able into sheltered valet! Perfect & worth the 45 min drive. Service done on time & I was Simplest & least hassle service ever! Heavy downpour but was able into sheltered valet! Perfect & worth the 45 min drive. Service done on time & I was on my way. More
by AMGRIFFIN0
Employees Worked With
Joseph Kalachian
September 26, 2018
Body work done I took my 2018 IS 300 in for body work. The total experience was excellent, from beginning to end. The bodywork was perfectly done, I’m very satisfie I took my 2018 IS 300 in for body work. The total experience was excellent, from beginning to end. The bodywork was perfectly done, I’m very satisfied. More
by reynosog
Employees Worked With
Maurice Gargano
September 26, 2018
A bit over-priced. $185/hr for labor? Give me a break. Only my lawyer makes more, & I can’t afford him anymore. Just increase it to $200/hr so I am more motivated to buy my next new car / a GM, VW or Tesl Only my lawyer makes more, & I can’t afford him anymore. Just increase it to $200/hr so I am more motivated to buy my next new car / a GM, VW or Tesla. To add insult to injury you charge 7 bucks for a waste disposal fee without disclosing it up front. Why not charge us for the electricity for the tools & the mechanic’s coffee! Anything but Lexus! It’s not so bad / you got 5 stars for friendliness / but next time I need a friend, I’ll see a psychiatrist - they’re cheaper & I’ll need my head examined anyway in case I get the urge to come in to this deeler for an oil change for this car. Gotta run now to post this on FB, LinkedIn, & Twitter. More
by PAULJACOBS007
Employees Worked With
Other Employees :
Your old-timers are conspicuously absent from the list. You fired them all or they had the good sense to quit while ahead? , Carmine Demaio, Chris Vasallo, Simone Morejon, Dominic DiMartino, John Guarnieri, Bobby Giordano
September 25, 2018
Honest and efficient servicing Having my car serviced by Lexus of Englewood couldn't be any easier. Always sure I'm getting things done correctly and in a professional manner . S Having my car serviced by Lexus of Englewood couldn't be any easier. Always sure I'm getting things done correctly and in a professional manner . Staff are all pleasant and helpful. The beautifully washed car is a special bonus! More
by footfix
Employees Worked With
Peter Faltraco
