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DARCARS Lexus of Englewood - Service Center
Englewood, NJ
764 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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764 Reviews of DARCARS Lexus of Englewood - Service Center
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September 17, 2018
Oil change The service was done fast and I didn’t even have to make an appt :) the service team was very friendly. I liked that my car was washed while I was wai The service was done fast and I didn’t even have to make an appt :) the service team was very friendly. I liked that my car was washed while I was waiting, and that they had sandwiches, water and snacks for their customers. I will definitely come back! More
by hkarm
Verified CustomerEmployees Worked With
Bobby Giordano
September 17, 2018
Went in for a quick bulb change. No update. Went in to change the light bulb on my head light. Was told an hour or an hour and a half. I said ok and I would wait. Almost 3 hours later with no up Went in to change the light bulb on my head light. Was told an hour or an hour and a half. I said ok and I would wait. Almost 3 hours later with no update I went to check as it was close to 12 noon. I was told ok it is ready. Paid and the Paperwork said it was ready about an hour and a half earlier? If true then Nobody told me it was ready and I was there wasting my time. I find myself consistently waiting longer and quite frankly it is frustrating. Also a couple hundred bucks to change a light bulb should be adjusted for long term customers. Seems unfair. More
by Anon
Employees Worked With
Dan
September 17, 2018
Very pleasant visit I had a problem with my car and was not sure what are the issues. David helped with my car and he was extremely nice and he explained throughly. Most I had a problem with my car and was not sure what are the issues. David helped with my car and he was extremely nice and he explained throughly. Most importantly he was able to solve the problem fast. More
by SNYCCOMA1
Employees Worked With
David Ermilio
September 15, 2018
Excellent Service Atmospehre From my greeting to the finished service I could not have been treated more respectfully, courteously and better than I was. Every step of my service From my greeting to the finished service I could not have been treated more respectfully, courteously and better than I was. Every step of my service was thoroughly explained to me by Peter. He answered all of my questions in a way that i could fully grasp what was being done. I will definitely be back. More
by GB.UTTRACHI
Employees Worked With
Peter Faltraco
September 14, 2018
Excellent service great customer service Great customer service very comfortable arrangement thank you for breakfast bagels and coffee hot tea cold water popcorn Yogurt I did not have to wait Great customer service very comfortable arrangement thank you for breakfast bagels and coffee hot tea cold water popcorn Yogurt I did not have to wait long great experience thank you More
by LERSANGLOVJRS2
Employees Worked With
Peter Tora, Bobby Giordano
September 14, 2018
Wonderful service Peter was very knowledgeable and helpful. The waiting room was well appointed and very comfortable. Thomas Giordano is a wonderful young man and did Peter was very knowledgeable and helpful. The waiting room was well appointed and very comfortable. Thomas Giordano is a wonderful young man and did a great job!! More
by STEVENSTONE5077
Employees Worked With
Peter, Bobby Giordano
September 14, 2018
Excellent Great experience. Timely and accurate service. My service rep was very helpful. I would strongly recommend my friends go to Lexus of Englewood for th Great experience. Timely and accurate service. My service rep was very helpful. I would strongly recommend my friends go to Lexus of Englewood for their service More
by STEVEINEB
Employees Worked With
Peter
September 13, 2018
Service review The service center is easy and convenient the staff is really welcoming and they are very helpful. They also do a great job of making you feel comfort The service center is easy and convenient the staff is really welcoming and they are very helpful. They also do a great job of making you feel comfortable while you wait. More
by DEJESUS.JENNIFER14
Employees Worked With
Jorge jorge , Chris Vasallo, Chad Kunz, Jeff Barowski, John Guarnieri, Bobby Giordano
September 13, 2018
The service was exceptional! The collaborative teamwork amongst the service dept staff was superb! Everything was handled in a timely fashion. I was walked through the entire step The collaborative teamwork amongst the service dept staff was superb! Everything was handled in a timely fashion. I was walked through the entire step process of the service thoroughly. And I am very appreciative of this. More
by FREDDIEHENDRIX
Employees Worked With
Dan,Phillips
September 13, 2018
Looking forward to experience. Pleasent experience. Wifi was great. Well appointed waiting area. Nice place to do some quiet thinking. The service guys will amaze you with their spe Pleasent experience. Wifi was great. Well appointed waiting area. Nice place to do some quiet thinking. The service guys will amaze you with their speed. More
by TUSHARVA
Employees Worked With
Bobby Giordano
