DARCARS Lexus of Englewood - Service Center
Englewood, NJ
764 Reviews of DARCARS Lexus of Englewood - Service Center
Excellent My experience was an excellent one - the staff in the service department are courteous, friendly & welcoming & are experienced & efficient - there isn My experience was an excellent one - the staff in the service department are courteous, friendly & welcoming & are experienced & efficient - there isn’t anything negative I could say. Each time I have had my vehicle serviced my experience has always been a positive one. More
We’ll run service center No hassle here at Englewood Lexus. They ask questions to make sure you don’t forget any car problems and my vehicle always drives better after service No hassle here at Englewood Lexus. They ask questions to make sure you don’t forget any car problems and my vehicle always drives better after service. So I bring it in 2 or 3 times a year to keep it running smoothly. The customer service is excellent. More
Friendly & attentive Everyone at service center was very friendly, attentive & helpful. They exhibited a great attitude and were went out of their way to ensure a good cu Everyone at service center was very friendly, attentive & helpful. They exhibited a great attitude and were went out of their way to ensure a good customer experience. More
Why is Lexus referred to as professional As soon as I pulled into the dealership I was welcomed and asked "How can I help you". I was then escorted to the waiting area which was very comforta As soon as I pulled into the dealership I was welcomed and asked "How can I help you". I was then escorted to the waiting area which was very comfortable and welcoming. There were chairs, couches, and places you could watch TV, read, converse or just be quiet. There were many choices of hot and cold beverages and a nice assortment of bagels. Within minutes my name was called and I was informed of the cost and time the service would take. I was asked if I wanted to wait or get a loaner. I informed the service advisor Jorge that there was a noise when I opened my trunk. Approximately an hour later Jorge told me the technician wanted to talk with me. I was informed that the wait time would be a little longer so that he could take care of the trunk noise. It's so nice to be kept in the loop. More
service review very friendly and helpful staff even though it took longer than promised. The lounge is clean and quiet. Also offered refreshments. The bathrooms are very friendly and helpful staff even though it took longer than promised. The lounge is clean and quiet. Also offered refreshments. The bathrooms are also clean. More
Excellent Lexus of Englewood is Great! The staff our wonderful and very helpful. They went out of their way when i had a problem. I highly recommend. Yose Lexus of Englewood is Great! The staff our wonderful and very helpful. They went out of their way when i had a problem. I highly recommend. Yoselin and Jorge Jorge were great! More
Quick and excellent service Jorge who helped me with service completed my needs and fixed everything that i problem with my car. It was nice experience and thanks to Jorge Jorge who helped me with service completed my needs and fixed everything that i problem with my car. It was nice experience and thanks to Jorge More
Best Servuce r in NJ Thie Englewood, New Jersey Lexus Service offers the best Servixe there is. They are there to help, courteous, on time and knowledgeable. Always Thie Englewood, New Jersey Lexus Service offers the best Servixe there is. They are there to help, courteous, on time and knowledgeable. Always a pleasant experience to have my car serviced. More
Excellent service Peter Faltraco is an amazing representative and very knowledgeable . Everyone was courteous and friendly from the people who receive me and throughout Peter Faltraco is an amazing representative and very knowledgeable . Everyone was courteous and friendly from the people who receive me and throughout the process. I always have my car serviced here. More
Very easy and professional service I had the bad luck of getting two badly damaged tires in two weeks that needed to be replaced. I have the tire insurance and they just replaced the t I had the bad luck of getting two badly damaged tires in two weeks that needed to be replaced. I have the tire insurance and they just replaced the tire quickly with no fuss at all. Steve Tedesco was my service advisor and he was very nice and helped me out a lot. More