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DARCARS Lexus of Englewood - Service Center

Englewood, NJ

4.6
764 Reviews

764 Reviews of DARCARS Lexus of Englewood - Service Center

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September 06, 2018

Amazing new servicer. The service was the best so far. David was knowledgeable about my car and did a great job explaining what needs to be done. I should be back in a week More

by ARSHEENAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Sep 07, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for the great review! Our goal is to provide our customers with the best experience possible, and we are delighted to see that goal was accomplished. Please don't hesitate to reach out if you have any questions or concerns in the future. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 06, 2018

Another Great Service Experience I have always had a very positive experience at Lexus of Englewood. Most recently, I brought my car in for the 95,000 mike servicing. All staff were f More

by RPMDPIANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Faltraco
Sep 07, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to leave this review. Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 05, 2018

Excellent and courteous They are very conscious of your needs and serviceable. Peter that took very good care of me is a indication of the people that work here. Thank you Fr More

by GARFOUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Shore
Sep 06, 2018 -

DARCARS Lexus of Englewood responded

Thank you for such a great review. We appreciate you taking the time to share your thoughts with us. I’ll share your comments with Peter and if you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 04, 2018

Amazing, professional beyond reproach I live in nyc and choose to purchase and service my Lexus’s the past 8 years. Specifically because of the service from top to bottom More

by JAYAHN3
Recommend Dealer
Yes
Employees Worked With
Steven Tedesco
Sep 05, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Kind regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 04, 2018

Excellent service - above and beyond We have been bringing our cars here for service for over 10 years. We have never had a problem or issue with the service or any of the staff. I joki More

by SANDIF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Veriguete
Sep 05, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for the great review of your experience at our dealership and especially with Joel. All of the employees appreciate your loyalty to Lexus of Englewood. If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact us. Kind regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 04, 2018

Great Service I came in to Lexus of englewood for help with pairing my phone to my car. I purchased my car in a different location but Rafael was very helpful and I More

by Natalia18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Gomez
Sep 05, 2018 -

DARCARS Lexus of Englewood responded

Thank you, Natalia! This rating and review mean a lot to us, it is great to hear that you found Rafael so helpful! We look forward to seeing you again next time! Kind regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 03, 2018

Unnecessary I leased a new car and found scratches on it. The body shop was good about taking care of it and I was given a loaner car but every time I got the cal More

by rprissy626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Moe in the service department , Chad Kunz
September 03, 2018

Amazing Experience I have been dealing with Lexus of engelwood excess of 10 years. No matter when i stop in for service or sales the staff has been of the page. From sal More

by jerryh23
Recommend Dealer
Yes
Employees Worked With
Steven Qin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmine Demaio, Chris Vasallo, Jeff Barowski, Bobby Giordano
Sep 05, 2018 -

DARCARS Lexus of Englewood responded

We appreciate your input, Jerry. Glad to hear that you are consistently impressed with the service we offer here at Lexus of Englewood. We really appreciate this feedback and I'll pass your review onto our team. Kind regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 03, 2018

I was satisfied with my experience. I worked with Joel Veriguete and he was extremely helpful in helping me understand the issues I had with my car. He found the part I needed and was v More

by Antoinette
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joel Veriguete
Sep 05, 2018 -

DARCARS Lexus of Englewood responded

Antoinette, thanks for leaving this wonderful feedback! Customer satisfaction is one of our top priorities and we’re ecstatic to hear that you enjoyed your experience with Joel. We appreciate your business and look forward to seeing you again in the future. Have a great day! Kind regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 01, 2018

Roadside assistance I had a wonderful experience with roadside assistance. The employee Francis arrived to change my tire and put the donut on brought my flat to Lexus an More

by james.ogorman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis from roadside assistance. He changed my flat tire and brought the tire to Lexus and came back and put it back on my car excellent
Sep 03, 2018 -

DARCARS Lexus of Englewood responded

Hi James, customer satisfaction is our top priority and we're so happy to see that Francis provided you with the 5-star service you deserve. Thank you for this outstanding review and we can't wait to work with you for years to come. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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