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DARCARS Lexus of Englewood - Service Center

Englewood, NJ

4.7
771 Reviews

771 Reviews of DARCARS Lexus of Englewood - Service Center

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September 07, 2018

service review very friendly and helpful staff even though it took longer than promised. The lounge is clean and quiet. Also offered refreshments. The bathrooms are More

by vjnair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure
Sep 11, 2018 -

DARCARS Lexus of Englewood responded

We appreciate your marvelous feedback. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 07, 2018

We’ll run service center No hassle here at Englewood Lexus. They ask questions to make sure you don’t forget any car problems and my vehicle always drives better after service More

by JFLEE42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel V.
Sep 11, 2018 -

DARCARS Lexus of Englewood responded

We appreciate your input. It's great to know that our customer service has consistently impressed you, and we look forward to your next visit with us! Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 06, 2018

Excellent service Peter Faltraco is an amazing representative and very knowledgeable . Everyone was courteous and friendly from the people who receive me and throughout More

by Madz67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Faltraco
Sep 07, 2018 -

DARCARS Lexus of Englewood responded

We're glad that you always leave our dealership satisfied with our work! I will share your comments with Peter and we look forward to working with you again down the road. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 06, 2018

Quick and excellent service Jorge who helped me with service completed my needs and fixed everything that i problem with my car. It was nice experience and thanks to Jorge More

by Hotcoke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Jorge
Sep 07, 2018 -

DARCARS Lexus of Englewood responded

Thank you for leaving us your review, . I am happy to hear that you were pleased with the service you received from Jorge. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 06, 2018

Best Servuce r in NJ Thie Englewood, New Jersey Lexus Service offers the best Servixe there is. They are there to help, courteous, on time and knowledgeable. Always More

by 4musikant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter my service rep is a kind, helpful and knowledgeaable service rep. The freception staff, and the gentlemen in receiving are the best!
Sep 07, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to leave this review. Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 06, 2018

Very easy and professional service I had the bad luck of getting two badly damaged tires in two weeks that needed to be replaced. I have the tire insurance and they just replaced the t More

by JTWANG99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve tedesco
Sep 07, 2018 -

DARCARS Lexus of Englewood responded

Thank you for sharing your feedback with us. Steve and our service team will be thrilled to know you were fully satisfied with your service experience. We appreciate your business and we look forward to assisting you with any future vehicle needs. Thank you. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 06, 2018

Amazing new servicer. The service was the best so far. David was knowledgeable about my car and did a great job explaining what needs to be done. I should be back in a week More

by ARSHEENAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Sep 07, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for the great review! Our goal is to provide our customers with the best experience possible, and we are delighted to see that goal was accomplished. Please don't hesitate to reach out if you have any questions or concerns in the future. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 06, 2018

Another Great Service Experience I have always had a very positive experience at Lexus of Englewood. Most recently, I brought my car in for the 95,000 mike servicing. All staff were f More

by RPMDPIANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Faltraco
Sep 07, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to leave this review. Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 06, 2018

Excellent Lexus of Englewood is Great! The staff our wonderful and very helpful. They went out of their way when i had a problem. I highly recommend. Yose More

by JOANJA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Jorge, i am not sure how to spell or say the females name
Sep 07, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to do business with you and we hope to see you again in the future! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 05, 2018

Excellent and courteous They are very conscious of your needs and serviceable. Peter that took very good care of me is a indication of the people that work here. Thank you Fr More

by GARFOUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Shore
Sep 06, 2018 -

DARCARS Lexus of Englewood responded

Thank you for such a great review. We appreciate you taking the time to share your thoughts with us. I’ll share your comments with Peter and if you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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