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DARCARS Lexus of Englewood - Service Center
Englewood, NJ
771 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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771 Reviews of DARCARS Lexus of Englewood - Service Center
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August 20, 2018
Joel Veriguete is a fantastic service rep .. very honest Joel Veriguete. In service dept Lexus of Englewood is a great asset to company always honest always courteous .. I bring both my vehicles to him for s Joel Veriguete. In service dept Lexus of Englewood is a great asset to company always honest always courteous .. I bring both my vehicles to him for service.. very satisfied with his professionalism and service More
by PANAGIOTI123
Verified CustomerEmployees Worked With
Joel Veriguete. Service Dept
August 17, 2018
Excellent Service The service manager and staff were very accommodating. The service center is comfortable for waiting for the service and they were very helpful in get The service manager and staff were very accommodating. The service center is comfortable for waiting for the service and they were very helpful in getting me a loaner car. More
by Mnhorowitz
Employees Worked With
Dan Phillips
August 17, 2018
Trustworthy reliable efficient service Have been getting service done here for over 10 years. Always friendly, helpful and efficient and I can trust that things will be done well. Have been getting service done here for over 10 years. Always friendly, helpful and efficient and I can trust that things will be done well. More
by Sixela
Employees Worked With
Steven Tedesco in Service
August 17, 2018
Service department Had a huge issue with my gx460 truck when stepping on brakes the steering wheel would vibrate and pulsating brake pedal called and spoke with service Had a huge issue with my gx460 truck when stepping on brakes the steering wheel would vibrate and pulsating brake pedal called and spoke with service adviser Joel veriguete he quickly acknowledged my problem had me come in he listen to my problem and had me take test drive with master tech who notice there was and issue went back to Joel veriguete who treats me like I’m his only client and he’s just there for me when ever I have and issue with my truck set me up with a loaner and reassured me my troubles would be solved and just like always Joel calls me a day later to let me know that my problems have been taken care and my truck is ready for pickup! That’s service! Joel veriguete and lexus of Englewood are truly professionals and that’s why I buy and service my vehicles at there dealership can’t say enough about them!! Thank you Joel veriguete and Lexus of Englewood 👍🏻👍🏻 More
by Cvasquez
Employees Worked With
Joel veriguete
August 17, 2018
This Is My Auto Service Home For Years The service team at Lexus of Englewood is very professional, friendly and highly trained in delivering exceptional customer service. They return my c The service team at Lexus of Englewood is very professional, friendly and highly trained in delivering exceptional customer service. They return my car in top shape and cleaned with a brand new smell and feel to it every time. I’m on my 3rd Lexus after owning a few other brands and trying other service departments, which are good. But this team works extremely hard and goes above and beyond to deliver excellence quality service which has earned my trust every time I bring my car in. I started coming here about 4 years ago and have had the pleasure of meeting and working with a number of talented and great people here. I highly recommend it. There’s no stress, no worries, no second guessing for me, from the valet team to the Service director Moe, service consultants Dan and others, they do what they know best. My car and I feel great coming here. Thank you guys! More
by ScoobydooInEnglewood
Employees Worked With
Moe, Dan, Jeff Barowski
August 17, 2018
Good work Excellent work on accident repair. Friendly, kept me my insurance company informed with work progress and real repair cost. Helped me with enterprise Excellent work on accident repair. Friendly, kept me my insurance company informed with work progress and real repair cost. Helped me with enterprise car rental. More
by HONGPINGJ
Employees Worked With
Maurice Gargano
August 16, 2018
Service Maintenance Professional n Freindly greeted warmly Service Manager Courteous n came outside to check my car with me to make sure that the Issue was taken care o Professional n Freindly greeted warmly Service Manager Courteous n came outside to check my car with me to make sure that the Issue was taken care of His name is Maurice forgot his last nameh More
by ROSA376
Employees Worked With
Maurice
August 16, 2018
Amazing service! I had 10000 miles service done a couple of days ago at Lexus of Englewood dealership. I was greeted, explained exactly what’s going to happen and then I had 10000 miles service done a couple of days ago at Lexus of Englewood dealership. I was greeted, explained exactly what’s going to happen and then had an hour, which I could have spent in a really nice waiting room with great entertainment/food/beverage options. David was very friendly and knowledgeable. The car was checked and washed when I got it back in exact time promised! What else can you wish for. More
by marina
Employees Worked With
David
August 16, 2018
Asome It was very kindly and very nice . I checked up maintenance and everything. Service center people are very nice. I am proud of lexus dealer.. It was very kindly and very nice . I checked up maintenance and everything. Service center people are very nice. I am proud of lexus dealer.. More
by JDSTIGERds676767
Employees Worked With
Other Employees :
Joseph Kalachian, Chris Kim, Joe Kandil, Juan Cascardo
August 15, 2018
What happened to this service department? My appointment was for 8:30am. I checked in and made myself a cup of coffee. I waited for a while, and when I went to check my watch, the woman sittin My appointment was for 8:30am. I checked in and made myself a cup of coffee. I waited for a while, and when I went to check my watch, the woman sitting next to me told me that she was waiting 45 minutes already. I asked her if she was waiting for her car’s service to be done, and she said, “No. I am waiting to speak to a service person and get my loaner car.” At 8:55, I got up and went to speak to the person at the desk, who told me that they were a bit backed up. In the meantime, two men came in and were helped immediately. As I needed to get to an appointment, I asked for my car back. She asked me if I wanted to schedule another appointment, and I told her that I didn’t think so. Just at that moment, I was finally called in. The man who helped me was very nice and understood that I was in a rush. He moved everything along quickly, and I was in my loaner within ten minutes. My service was done, but when I picked up my car, I saw that it did not get the complimentary car wash and vacuum. I don’t know why, but I didn’t have the time to ask them. I don’t know what has happened, but this Lexus service has gone down hill. More
by SWIMMOM190
Employees Worked With
The welcome lady
