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DARCARS Lexus of Englewood - Service Center

Englewood, NJ

4.7
794 Reviews

794 Reviews of DARCARS Lexus of Englewood - Service Center

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August 22, 2018

30000 miles service Joel Veriguete was very professional and helpful.He explained all the various items serviced. Offered a loaner car till the service was completed. He More

by THVERGHESE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Veriguete/ Service consultant
Aug 23, 2018 -

DARCARS Lexus of Englewood responded

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Joel. If there is anything more that we can do please come back and see us again. Take care! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 22, 2018

Great experience They did a great job, found the problem with the car and fixed it quickly, and provided a quality loaner for me to use while being repaired. More

by Lexusowner8888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
Aug 23, 2018 -

DARCARS Lexus of Englewood responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 22, 2018

That is awesome service center. Always they are friendly and clearly explain what it is going on or the problem. I lover this center. And i will go again my 4th maintenance More

by JAYINNY10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Yoon
Aug 23, 2018 -

DARCARS Lexus of Englewood responded

Thank you for this great review and also for your loyalty. We pride ourselves on providing nothing but the best for our customers and it is great to see that goal has been accomplished with you time and time again. Please don't hesitate to reach out if we can assist you again in the future. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 22, 2018

Oil change Fast, friendly, professional service. Absolutely the best! I won’t go anywhere else. Detail oriented service, with no corners cut. The food, popcorn, More

by MELJO82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Faltraco
Aug 23, 2018 -

DARCARS Lexus of Englewood responded

Thank you for reviewing your service experience. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. If there is anything more that we can do please come back and see us again. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 22, 2018

Oil change I called to make an appointment for a oil change and they were helpful to schedule me the same day. The oil change was fast and they took care of me w More

by NOLASCO_FREDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Veriguete
Aug 23, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for this great review, Nolasco! We're glad you had a pleasant service appointment, and we hope to see you next time! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 22, 2018

Did not provide service requested Went to dealer for service after making appointment for 155,000 mile service. Only performed an overpriced oil change, When I’ve taken my car to oth More

by hsbesq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
August 21, 2018

Great staff and service My English is not very good but I like the staff and service of this dealership and would recommend others to come I will definitely come back the t More

by PHAMTUONGNJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Tedesco
Aug 23, 2018 -

DARCARS Lexus of Englewood responded

Thank for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Lexus of Englewood. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 21, 2018

Great experience I had a great experience from beginning to end. I was greeted at the door. My car was taken care of promptly and appropriately. They even cleaned it. More

by RAFAEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ermilio
Aug 23, 2018 -

DARCARS Lexus of Englewood responded

We appreciate your input, Rafael. Glad to hear that you were impressed with the service we offer here at Lexus of Englewood. If there is anything more we can do for you please come back and see us any time! Take care! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 21, 2018

Great experience Going there is a stress free experience. Everyone was pleasant and knowledgeable. Refreshments are provided to make the wait easy. First class se More

by GBOISITS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Ham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2018 -

DARCARS Lexus of Englewood responded

Thanks for leaving us this great review. We're glad that you enjoyed our service! Let us know if you have any other questions or concerns about your vehicle. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 21, 2018

Great service - gave me a loaner car. Nice people. On time. Didn’t rip me off. Always impressed with staff. Brianna was great- helped get my bag back that I left More

by EMAGENNIS700
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Ham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George
Aug 23, 2018 -

DARCARS Lexus of Englewood responded

We appreciate your wonderful comments about the entire service team. Glad to hear that you are consistently impressed with the service we offer here at Lexus of Englewood. I will be sure to pass along your kind words to Brianna. Come back and see us any time! Take care! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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