DARCARS Lexus of Englewood - Service Center
Englewood, NJ
765 Reviews of DARCARS Lexus of Englewood - Service Center
Great service from englewood lexus. Queens Lexus has many things to learn from Engle wood Lexus service. Can’t believe same company servie In different location mak from englewood lexus. Queens Lexus has many things to learn from Engle wood Lexus service. Can’t believe same company servie In different location make a such big difference More
Service was handled very well Service representative listened to the problem and suggested a response that worked well and was done in a minimum time. He called when the car was re Service representative listened to the problem and suggested a response that worked well and was done in a minimum time. He called when the car was ready and I picked it up with no complications More
Oil change Everything was fine. Consultant and staff were super helpful. There was a scheduling system upgrade and they made the best of a stressful situatio Everything was fine. Consultant and staff were super helpful. There was a scheduling system upgrade and they made the best of a stressful situation. Nice waiting area. More
5,000 mile service Went in for a five thousand mile service and find out that’s it’s only a tire rotation and fluid check. When I leased the vehicle, I was advised that Went in for a five thousand mile service and find out that’s it’s only a tire rotation and fluid check. When I leased the vehicle, I was advised that a loaner vehicle is always available when you bring in your car for service, but was told at my visit that this is not accurate until you reach the 15,000 mile service. When the vehicle was returned to me I understand that it was raining outside, but the rims were covered in brake dust that were now marked with finger prints. We were also advised the car wash was broken. More
Great experience I had a very nice experience with the Lexus service department. I felt they provided a very high level of service, were incredibly professional and we I had a very nice experience with the Lexus service department. I felt they provided a very high level of service, were incredibly professional and went above and beyond to meet my needs and help me resolve the issue I was addressing. More
55000 miles service I confirm that the Lexus employees were all Courteous and professional. I was there for less than two hours. Joseph was very helpful and friendly. I confirm that the Lexus employees were all Courteous and professional. I was there for less than two hours. Joseph was very helpful and friendly. More
Speedy and professional service at its best! The people here know what they are doing. Wifi works great. I was promised one hour. It was done in one hour. Peter is great, provided a good rappo The people here know what they are doing. Wifi works great. I was promised one hour. It was done in one hour. Peter is great, provided a good rapport. I recommend everyone for the maintenance of Lexus. More
Great service EXCEPT. . . I had a great expierence but the only thing I really disliked was the car wash. Yes I understand its complementary but they could've at least try to w I had a great expierence but the only thing I really disliked was the car wash. Yes I understand its complementary but they could've at least try to wash it. It was a terriable wash. It was to a point to where they should've just left it alone. Looks like they only sprayed water on the car and called it a car wash. More
Excellent Service by Steve Tedesco I brought my RX350 for my 25,000 mile service. Steve came to me right away and explained in detail what additional work was needed and had the work co I brought my RX350 for my 25,000 mile service. Steve came to me right away and explained in detail what additional work was needed and had the work completed right away. Lexus of Englewood has been servicing my cars for a few years now and have always been appreciative of the sales and service teams. Thank you Steve for the great service. More
Great people great environment, great job I’ve been going to Lexus of Englewood despite living first in Jersey City and then in Maplewood. The Whippany dealership is probably closer, but the l I’ve been going to Lexus of Englewood despite living first in Jersey City and then in Maplewood. The Whippany dealership is probably closer, but the level of service and professionalism in Englewood is so high that it’s worth it. Not to mention, the waiting area is incredibly well equipped with tons of hospitality and amenities. The consultants will work with you hard to make sure you get the service you need at a price that is fair. More