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DARCARS Lexus of Englewood - Service Center
Englewood, NJ
765 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Service Time
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765 Reviews of DARCARS Lexus of Englewood - Service Center
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July 25, 2018
Great Service. Very efficient and friendly Very good service. Nice loaner friendly service Nice loaner. Very pleased to see the car was washed. And left a full tank of gas. Thanks very muc Very good service. Nice loaner friendly service Nice loaner. Very pleased to see the car was washed. And left a full tank of gas. Thanks very much. Great experience More
by fred.castrovinci
Verified CustomerEmployees Worked With
George george
July 25, 2018
Great service First time, they were great. Joe was my salesman when I bought my rav 4. Very polite and helpful. Service dept was quick. I will be back First time, they were great. Joe was my salesman when I bought my rav 4. Very polite and helpful. Service dept was quick. I will be back More
by Tommy917
Employees Worked With
Joseph Kalachian
July 25, 2018
10,000 mile check up This dealership is outstanding. We bought 2 new lexus SUV’s within the last 8 months and are so are very happy with our purchases. Would highly rec This dealership is outstanding. We bought 2 new lexus SUV’s within the last 8 months and are so are very happy with our purchases. Would highly recommend!! More
by LTG
Employees Worked With
Chris Vasallo, Simone Morejon
July 24, 2018
Great place ... great service! Thanks so much Steve Tedesco and Mark Demaio for all of your help with my windshield and service and for arranging my loaner! You guys are the best! Thanks so much Steve Tedesco and Mark Demaio for all of your help with my windshield and service and for arranging my loaner! You guys are the best! More
by sbogosian
Employees Worked With
Steve Tedesco Mark Demaio
July 24, 2018
Short and simple. Everything that was promised came true to form. Waiting area is comfortable and with the food and TV's everything goes by quickly while you wait for y Everything that was promised came true to form. Waiting area is comfortable and with the food and TV's everything goes by quickly while you wait for you car service to be completed. More
by ANGEL.REYES
Employees Worked With
Other Employees :
Sam Ghani, Alton Howell, Chris Lee, Dominic DiMartino, Vlada Grigoryeva, Chris Kim, John Guarnieri, Joe Kandil, Natalia Jimenez
July 23, 2018
Exceeded my expectations I’ve always been treated fairly and my service advisor, Joel Veriguete, continues to earn my respect and trust. My service was performed timely and co I’ve always been treated fairly and my service advisor, Joel Veriguete, continues to earn my respect and trust. My service was performed timely and correctly. More
by KNEULINGER
Employees Worked With
Joel Veriguete
July 23, 2018
Routine maintenance Great experience, quick service and friendly staff. The waiting room was comfortable. Staff kept updates on the work being conducted and advised when Great experience, quick service and friendly staff. The waiting room was comfortable. Staff kept updates on the work being conducted and advised when done. It was exactly at the time promised. Thank you!! More
by OFCROQUE
Employees Worked With
Service
July 23, 2018
15k service Pleased with the service and wait time. Friendly staff all around in the service area. Definitely be returning to service my car at this Englwood loca Pleased with the service and wait time. Friendly staff all around in the service area. Definitely be returning to service my car at this Englwood location! More
by Joaquin23
Employees Worked With
Dominic DiMartino
July 23, 2018
Lack of communication and delay in getting car Everything was fine except that agent told me to pick up the car at 1. I arrived at one and didn’t get the car until 3:30. I didn’t receive any notifi Everything was fine except that agent told me to pick up the car at 1. I arrived at one and didn’t get the car until 3:30. I didn’t receive any notification from the service agent about the delay until I asked him one hour later. It also took another 30 minutes get an explanation. In addition, the explanation I got was that it was a busy morning and it felt like getting my car looked at wasn’t a priority at all. The lack of timely communication was not something I expected from a luxury dealership. Good thing the lobby was comfortable. More
by TONYHSU6188
Employees Worked With
Cannot remember
July 23, 2018
Easy and quick. I worked with Dan a few times he’s always been very helpful and professional. He understands what I’m looking for and very easy to work with. I worked with Dan a few times he’s always been very helpful and professional. He understands what I’m looking for and very easy to work with. More
by VICTORWANG4111
Employees Worked With
Dan Phillip
