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DARCARS Lexus of Englewood - Service Center
Englewood, NJ
788 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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788 Reviews of DARCARS Lexus of Englewood - Service Center
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June 28, 2018
Terrific, as usual....Minor work to be done-great experience As usual, the folks at the Service Dept were terrific...polite, efficient and effective. We drive home feeling that our car is running great and safe As usual, the folks at the Service Dept were terrific...polite, efficient and effective. We drive home feeling that our car is running great and safe. Our trip from the shop to the Carolinas was fabulous...smooth sailing all the way. More
by RICHARDBAYER
Verified CustomerEmployees Worked With
Several folks in the Service Dept whose names I can't remember at the moment
June 28, 2018
Excellent Got the service as expected and was completed on time as promised. Will recommend the center to friends. Will visit again for car service. Thanks Got the service as expected and was completed on time as promised. Will recommend the center to friends. Will visit again for car service. Thanks More
by HPatel
Employees Worked With
Juan Cascardo
June 28, 2018
Great, quick service. I was having trouble with my Bluetooth so I stopped by. Rafael helped me right away and was very informative. I will definitely be returning. I was having trouble with my Bluetooth so I stopped by. Rafael helped me right away and was very informative. I will definitely be returning. More
by Marlena
Employees Worked With
Rafael Gomez
June 28, 2018
My tire got damaged by Lexus service in englewood, nj My tire wheem got replace by Englewood lexus service. But they cut 3” edge of tire when they replace tire wheem. But they called me that need to chang My tire wheem got replace by Englewood lexus service. But they cut 3” edge of tire when they replace tire wheem. But they called me that need to change tire because of tire got worn out. But they wanted to replace the tire to cover their mistakes. They lied to me and don’t want to replace my tire. But my husband git our car back without nitice of 3”cut. Once when he got home and told that to Peter who handled my car but he said that he didn’t see that cut and he blamed to us that it happened that while we got back home. Our house is 2 miles away from service center. Peter lied to me. More
by TAMMY2PIE
June 27, 2018
Excellent customer service experience. Highly recommend. Great facility, great communication, from the service Writer to the mechanic. They kept me updated throughout the whole process. Th Highly recommend. Great facility, great communication, from the service Writer to the mechanic. They kept me updated throughout the whole process. They never disappoint. Thanks again. More
by ronnie_santana
Employees Worked With
Service writer, Joel
June 27, 2018
Oil change All I needed was an oil change & everyone was very friendly and professional as usual. I enjoy the waiting area with choices of tv and beverages/snack All I needed was an oil change & everyone was very friendly and professional as usual. I enjoy the waiting area with choices of tv and beverages/snacks. More
by gail.linn
Employees Worked With
Alton Howell
June 27, 2018
Great Always a very pleasant experience, they go the extra mile! Needed to have my service expiadited and was accompanied. That’s why I stay with Lexus of Always a very pleasant experience, they go the extra mile! Needed to have my service expiadited and was accompanied. That’s why I stay with Lexus of Englewood More
by JOECHOF
Employees Worked With
Vlada Grigoryeva
June 27, 2018
Good staff Everything is handled efficiently. Friendly staff, customer feels comfortable. Jorge came out to tell me My car was being washed, almost ready to go. Everything is handled efficiently. Friendly staff, customer feels comfortable. Jorge came out to tell me My car was being washed, almost ready to go...wash was bad, streaks, water marks chrome not cleaned, wheels dirty ...maybe it's the equipment More
by JCBONES101
June 26, 2018
Came in for a car check I’ve had a Lexus since 2012. I never had any issues with the service department. They were always nice and very helpful when it came to my car. I’ve had a Lexus since 2012. I never had any issues with the service department. They were always nice and very helpful when it came to my car. More
by shawanda_jones32
Employees Worked With
Peter
June 26, 2018
Oil Change Only Disappointment, after being told car was ready and paid, went outside to pick up and had to wait for car about 10 - 15 minutes. Only Disappointment, after being told car was ready and paid, went outside to pick up and had to wait for car about 10 - 15 minutes. More
by bill
Employees Worked With
service rep named Peter
